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Speert International

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Speert International Reviews (3)

This complaint is inaccurate and I will provide all messages from the customer to who ever needs to see themCustomer wanted to take the installed radio out of vehicle and I did not have time during the day and he texted me saying don't worry about itHe removed it himselfHis warranty was on all labor which nothing was addressed or brought back to my shop when I offered to take care of any services he may have had an issue withNothing was damaged in the vehicle and all work was properly fused and installed with professional talentNo further action is requiredHe failed to bring the vehicle back to me for anything to be looked at and also by removing his radio voided my work that I did to the vehicleAs for the remote start he called me and said that the dealer did not program the chip for his anti theft security unit when he purchased keys prior to remote start installation Again he told me he took care of it and here was noi issue and he was satisfied and returned for more work

Their customer service is horribleThe product I received was the wrong size; there was only size offered, so I let them by email know that it was misrepresented on their web sitehours later I had no replyI tried the online live chat and found that was only a help to navigate the site I tried to call and no one answered the phone; you had to leave a messageI sent them a second email which was answered in an hour The response was very abrupt...I was told I was correct and the info was corrected on the site Their policy is that with returns the postage is paid by the customer PLUS A 15% RESTOCKING FEE They did not apologize for their error or my inconvenience, and made no offer to waive those fees I got no reply when I mentioned my disappointment at their lack of response I opted to keep the product, but also resolved to never do business with them again, and told them so...as well as receiving negative reviews

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]

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Address: 601 Jim Moran Blvd, Deerfield Beach, Florida, United States, 33442-1711

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