Spiffy Lube Repairs

ON 4-**- [redacted] WITH A AUDI AWITH 132,MILES CAME INTO MY SHOP FOR A SYNTHETIC OIL CHANGE.CUSTOMER DROPPED VEHICLE OFF STATING IT JUST LEFT THE TRANSMISSION SHOP DAY AGO HE HAD REPLACED THE TRANSMISSION IN THE CAR AND I BROUGHT TO HIS ATTENTENTION THAT HIS NYSI WAS PAST DUE SINCE JAN.SO AFTER PULLING CAR INTO REPAIR SHOP WE FOUND NO OIL LEAKS BUT COMPLETE BOTTOM OF OIL PAN HAD SILOCONE ALL OVER THE BOTTOM OF THE DRAIN PLUG.MY WORKER REMOVED SILOCONE AND FOUND BOTTOM OF OIL PAN HAD A HAIRLINE CRACK IN IT AND PROCEDED TO CHANGE OIL AND FILTER AS REQUESTED FROM CUSTOMER.AFTER OIL WAS CHANGED WE TRIED TO PUT SILOCONE BACK ON OIL PAN FOR CUSTOMER SO IT DOESNT LEAK AND PULLED CUSTOMER INTO SHOP TO SHOW HIM AND REC REPLACING LOWER OIL PAN AND HE STATED THE OIL PAN HAS BEEN REPLACED UPSTATE.SO CUSTOMER DIDNT HAVE TIME TO LET SILOCONE DRY SO TOOK CAR LIKE THAT.CAME BACK THE NEXT DAY SCREAMING TELLING ME ITS LEAKING ALL OVER HIS DRIVEWAY SO I RECOMMENDED LEAVING OVERNIGHT WITH ME SO I COULD PUT SILOCONE BACK ON AND LET DRY OVERNIGHT SO IT WONT LEAK ANYMORE BUT THE CORRECT REPAIR WOULD OF BEEN TO REPLACE OIL PAN ESTIMATE $PARTS AND LABOR.CUSTOMER LEFT CAR, WE DRAINED OIL BACK OUT AND PUT SILOCONE BACK ON TO LET DRY OVERNIGHT AND AS WE WERE LEAVING THE SHOP FOR THE DAY CUSTOMER CAME BACK SCREAMING SAYING [redacted] FROM [redacted] SHOP SAID WERE GOING TO SABATOGE HIS CAR AND HE DIDNT WANT US REPAIRING HIS CAR, SO FOR COURTESY TO CUSTOMER WE STAYED LATE AFTER HOURS AND PUT CAR BACK TOGETHER AND PUT MOBIL SYNTHETIC ($WORTH OF OIL) BACK IN CAR FOR FREE OF CHARGE.CUSTOMER STATES WERE THE ONLY SHOP THAT DOES HIS WORK ON HIS CAR MEANWHILE SOMEONE UP STATE JUST REPLACED HIS OIL PAN AS PER CUSTOMER AND IT JUST LEFT TRANSMISSION SHOP DAY BEFORE THAT DIDNT BRING TO HIS ATTENTION THAT THE OIL PAN HAD SILOCONE ALL OVER WHEN IT WAS THERETHE LAST TIME CAR WAS SERVICED IN OUR REPAIR SHOP WAS ALMOST A YEAR AGO 2-*-WITH 123,MEANWHILE CUSTOMER STATES HE CHANGES OIL EVERY 5,SO TO SATISFY CUSTOMER I OFFERED TO DO THE WORK FOR FREE AS LONG AS HE PAYS FOR THE PARTS AND REFUSED AND PULLED CAR OUT OF SHOP AND HAS LEFT NEGATIVE FEEDBACK ON EVERY WEBSITE POSSIBLE

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]Went to shop today April [redacted] and asked to see the video like he proposed in his last feedback.He said he would show me the video if I would show him the letter and repair bill from repair shop.I had just happen to be passing his shop and stopped.I told him if he showed me video this would be over.Kept saying he wanted to see receipts then said the guy with video wasnt there.He is playing games.I told him the oil change cost me dollars.It was a rounding amount.Between paying him for an oil change then paying for a new pan and dipstick he broke(I wonder if he as that on video)and for more oil the bill was close to 650.He even said oil pan change is plus tax Then oil change is I got two and then the new dipstick I had to pay for.I never ask for restitution of 650.I am willing to pay for oil change.Also he posted before that the oil alone he put in my car was at a cost of dollarsLastly he posted that he offered to do the right thing and silicone my pan.Now his last post he said he offered to change my pan with no charge for labor.He never offered that and even if he did how is that doing the right thing.Cracking my pan then charging me for a new one.How do we resolve this dispute.Do you send someone out because obviously he is playing games.I am more then willing to show my documentation cracked pan which I still have and half of dip stick In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

ON 4-**-*** * *** WITH A AUDI AWITH 132,MILES CAME INTO MY SHOP FOR A SYNTHETIC OIL CHANGE.CUSTOMER DROPPED VEHICLE OFF STATING IT JUST LEFT THE TRANSMISSION SHOP DAY AGO HE HAD REPLACED THE TRANSMISSION IN THE CAR AND I BROUGHT TO HIS ATTENTENTION THAT HIS NYSI WAS PAST
DUE SINCE JAN.SO AFTER PULLING CAR INTO REPAIR SHOP WE FOUND NO OIL LEAKS BUT COMPLETE BOTTOM OF OIL PAN HAD SILOCONE ALL OVER THE BOTTOM OF THE DRAIN PLUG.MY WORKER REMOVED SILOCONE AND FOUND BOTTOM OF OIL PAN HAD A HAIRLINE CRACK IN IT AND PROCEDED TO CHANGE OIL AND FILTER AS REQUESTED FROM CUSTOMER.AFTER OIL WAS CHANGED WE TRIED TO PUT SILOCONE BACK ON OIL PAN FOR CUSTOMER SO IT DOESNT LEAK AND PULLED CUSTOMER INTO SHOP TO SHOW HIM AND REC REPLACING LOWER OIL PAN AND HE STATED THE OIL PAN HAS BEEN REPLACED UPSTATE.SO CUSTOMER DIDNT HAVE TIME TO LET SILOCONE DRY SO TOOK CAR LIKE THAT.CAME BACK THE NEXT DAY SCREAMING TELLING ME ITS LEAKING ALL OVER HIS DRIVEWAY SO I RECOMMENDED LEAVING OVERNIGHT WITH ME SO I COULD PUT SILOCONE BACK ON AND LET DRY OVERNIGHT SO IT WONT LEAK ANYMORE BUT THE CORRECT REPAIR WOULD OF BEEN TO REPLACE OIL PAN ESTIMATE $PARTS AND LABOR.CUSTOMER LEFT CAR, WE DRAINED OIL BACK OUT AND PUT SILOCONE BACK ON TO LET DRY OVERNIGHT AND AS WE WERE LEAVING THE SHOP FOR THE DAY CUSTOMER CAME BACK SCREAMING SAYING *** FROM *** *** SHOP SAID WERE GOING TO SABATOGE HIS CAR AND HE DIDNT WANT US REPAIRING HIS CAR, SO FOR COURTESY TO CUSTOMER WE STAYED LATE AFTER HOURS AND PUT CAR BACK TOGETHER AND PUT MOBIL SYNTHETIC ($WORTH OF OIL) BACK IN CAR FOR FREE OF CHARGE.CUSTOMER STATES WERE THE ONLY SHOP THAT DOES HIS WORK ON HIS CAR MEANWHILE SOMEONE UP STATE JUST REPLACED HIS OIL PAN AS PER CUSTOMER AND IT JUST LEFT TRANSMISSION SHOP DAY BEFORE THAT DIDNT BRING TO HIS ATTENTION THAT THE OIL PAN HAD SILOCONE ALL OVER WHEN IT WAS THERETHE LAST TIME CAR WAS SERVICED IN OUR REPAIR SHOP WAS ALMOST A YEAR AGO 2-*-WITH 123,MEANWHILE CUSTOMER STATES HE CHANGES OIL EVERY 5,SO TO SATISFY CUSTOMER I OFFERED TO DO THE WORK FOR FREE AS LONG AS HE PAYS FOR THE PARTS AND REFUSED AND PULLED CAR OUT OF SHOP AND HAS LEFT NEGATIVE FEEDBACK ON EVERY WEBSITE POSSIBLE

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here I dont know where to start.I never told the *** that they do all my repairsAnd what does me getting a cracked oil pan changed in *** not upstate years ago have to do with anything.Also I doubt Spiffy lube does transmissions When I went to pick up car his first response to me was that the last guy to change my oil probably broke the pan.When I told him it was him he went and blamed it on the transmission people.As far as the miles between changes he asked me when the last time the oil was changed.I said probably to thousand miles ago.I never told him every thousand miles.His oil change sticker was still on my windshield I was going to get rid of the car.My inspection sticker was that long expired because the car was sitting in my drive way for months.He called the transmission shop who said they saw no silicone on the pan when they were doing their repair.I have a letter from them saying so.He started screaming at the transmission mechanic then said to me are you going to believe me or the *** guy.I said the *** guy.The Spiffy lube *** told me he had car on video when it came into shop and it showed silicone all over pan I asked to see it.I never saw itWhy wouldnt the *** call me to alert me to the fact that the oil pan came in with silicone on it.As far as him staying late I pulled out of there at 430.I believe he closes at As far as putting dollars worth of oil in car he put two quarts per my instruction.I thought less to clean up.He never mentioned when I first took the car to leave it in shop over night.As far as him doing something to car I had to wait out side a bit to get the car the last time I was there .When I drove it to mechanic who closed at and dropped car off.*** *** did the repairs They called the next day and told me that who ever changed your oil over tightened the drain plug.(thats were it was cracked) and my dip stick was in half.Spiffy lube said that the transmission place cracked the pan when they were jacking up the car. Why didnt spiffy lube mention that to me or was that done when I was waiting for my car.I have cracked drain pan and dipstick.P.S the spiffy lube *** threatened to put a lean on my title.I guess cause I paid him cash and he was going to claim I didnt pay
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here I dont know where to start.I never told the *** that they do all my repairsAnd what does me getting a cracked oil pan changed in *** not upstate years ago have to do with anything.Also I doubt Spiffy lube does transmissions When I went to pick up car his first response to me was that the last guy to change my oil probably broke the pan.When I told him it was him he went and blamed it on the transmission people.As far as the miles between changes he asked me when the last time the oil was changed.I said probably to thousand miles ago.I never told him every thousand miles.His oil change sticker was still on my windshield I was going to get rid of the car.My inspection sticker was that long expired because the car was sitting in my drive way for months.He called the transmission shop who said they saw no silicone on the pan when they were doing their repair.I have a letter from them saying so.He started screaming at the transmission mechanic then said to me are you going to believe me or the *** guy.I said the *** guy.The Spiffy lube *** told me he had car on video when it came into shop and it showed silicone all over pan I asked to see it.I never saw itWhy wouldnt the *** call me to alert me to the fact that the oil pan came in with silicone on it.As far as him staying late I pulled out of there at 430.I believe he closes at As far as putting dollars worth of oil in car he put two quarts per my instruction.I thought less to clean up.He never mentioned when I first took the car to leave it in shop over night.As far as him doing something to car I had to wait out side a bit to get the car the last time I was there .When I drove it to mechanic who closed at and dropped car off.*** *** did the repairs They called the next day and told me that who ever changed your oil over tightened the drain plug.(thats were it was cracked) and my dip stick was in half.Spiffy lube said that the transmission place cracked the pan when they were jacking up the car. Why didnt spiffy lube mention that to me or was that done when I was waiting for my car.I have cracked drain pan and dipstick.P.S the spiffy lube *** threatened to put a lean on my title.I guess cause I paid him cash and he was going to claim I didnt pay
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

I have paid customer back for the money he spent on repair

ON 4-**-2015 [redacted] WITH A 2006 AUDI A4 WITH 132,300 MILES CAME INTO MY SHOP FOR A SYNTHETIC OIL CHANGE.CUSTOMER DROPPED VEHICLE OFF STATING IT JUST LEFT THE TRANSMISSION SHOP 1 DAY AGO HE HAD REPLACED THE TRANSMISSION IN THE CAR AND I BROUGHT TO HIS ATTENTENTION THAT HIS NYSI WAS PAST DUE...

SINCE JAN.SO AFTER PULLING CAR INTO REPAIR SHOP WE FOUND NO OIL LEAKS BUT COMPLETE BOTTOM OF OIL PAN HAD SILOCONE ALL OVER THE BOTTOM OF THE DRAIN PLUG.MY WORKER REMOVED SILOCONE AND FOUND BOTTOM OF OIL PAN HAD A HAIRLINE CRACK IN IT AND PROCEDED TO CHANGE OIL AND FILTER AS REQUESTED FROM CUSTOMER.AFTER OIL WAS CHANGED WE TRIED TO PUT SILOCONE BACK ON OIL PAN FOR CUSTOMER SO IT DOESNT LEAK AND PULLED CUSTOMER INTO SHOP TO SHOW HIM AND REC REPLACING LOWER OIL PAN AND HE STATED THE OIL PAN HAS BEEN REPLACED UPSTATE.SO CUSTOMER DIDNT HAVE TIME TO LET SILOCONE DRY SO TOOK CAR LIKE THAT.CAME BACK THE NEXT DAY SCREAMING TELLING ME ITS LEAKING ALL OVER HIS DRIVEWAY SO I RECOMMENDED LEAVING OVERNIGHT WITH ME SO I COULD PUT SILOCONE BACK ON AND LET DRY OVERNIGHT SO IT WONT LEAK ANYMORE BUT THE CORRECT REPAIR WOULD OF BEEN TO REPLACE OIL PAN ESTIMATE $400 PARTS AND LABOR.CUSTOMER LEFT CAR, WE DRAINED OIL BACK OUT AND PUT SILOCONE BACK ON TO LET DRY OVERNIGHT AND AS WE WERE LEAVING THE SHOP FOR THE DAY CUSTOMER CAME BACK SCREAMING SAYING [redacted] FROM [redacted] SHOP SAID WERE GOING TO SABATOGE HIS CAR AND HE DIDNT WANT US REPAIRING HIS CAR, SO FOR COURTESY TO CUSTOMER WE STAYED LATE AFTER HOURS AND PUT CAR BACK TOGETHER AND PUT MOBIL 1 SYNTHETIC ($100 WORTH OF OIL) BACK IN CAR FOR FREE OF CHARGE.CUSTOMER STATES WERE THE ONLY SHOP THAT DOES HIS WORK ON HIS CAR MEANWHILE SOMEONE UP STATE JUST REPLACED HIS OIL PAN AS PER CUSTOMER AND IT JUST LEFT TRANSMISSION SHOP 1 DAY BEFORE THAT DIDNT BRING TO HIS ATTENTION THAT THE OIL PAN HAD SILOCONE ALL OVER WHEN IT WAS THERE. THE LAST TIME CAR WAS SERVICED IN OUR REPAIR SHOP WAS ALMOST A YEAR AGO 2-*-14 WITH 123,017 MEANWHILE CUSTOMER STATES HE CHANGES OIL EVERY 5,000 SO TO SATISFY CUSTOMER I OFFERED TO DO THE WORK FOR FREE AS LONG AS HE PAYS FOR THE PARTS AND REFUSED AND PULLED CAR OUT OF SHOP AND HAS LEFT NEGATIVE FEEDBACK ON EVERY WEBSITE POSSIBLE

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]Went to shop today April [redacted] and asked to see the video like he proposed in his last feedback.He said he would show me the video if I would show him the letter and repair bill from repair shop.I had just happen to be passing his shop and stopped.I told him if he showed me video this would be over.Kept saying he wanted to see  receipts then said the guy with video wasnt there.He is playing games.I told him the oil change cost me 650 dollars.It was a rounding amount.Between paying him for an oil change then paying for a new pan and dipstick he broke(I wonder if he as that on video)and for more oil the bill was close to 650.He even said oil pan change is 400 plus tax Then oil change is 100 I got two and then the new dipstick I had to pay for.I never ask for restitution of 650.I am willing to pay for oil change.Also he posted before that the oil alone he put in my car was at a cost of 100 dollars. Lastly he posted that he offered to do the right thing and silicone my pan.Now his last post he said he offered to change my pan with no charge for labor.He never offered that and even if he did how is that doing the right thing.Cracking my pan then charging me for a new one.How do we resolve this dispute.Do you send someone out because obviously he is playing games.I am more then willing to show my documentation cracked pan which I still have and half of dip stick 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]Went to shop today April [redacted] and asked to see the video like he proposed in his last feedback.He said he would show me the video if I would show him the letter and repair bill from repair shop.I had just happen to be passing his shop and stopped.I told him if he showed me video this would be over.Kept saying he wanted to see  receipts then said the guy with video wasnt there.He is playing games.I told him the oil change cost me 650 dollars.It was a rounding amount.Between paying him for an oil change then paying for a new pan and dipstick he broke(I wonder if he as that on video)and for more oil the bill was close to 650.He even said oil pan change is 400 plus tax Then oil change is 100 I got two and then the new dipstick I had to pay for.I never ask for restitution of 650.I am willing to pay for oil change.Also he posted before that the oil alone he put in my car was at a cost of 100 dollars. Lastly he posted that he offered to do the right thing and silicone my pan.Now his last post he said he offered to change my pan with no charge for labor.He never offered that and even if he did how is that doing the right thing.Cracking my pan then charging me for a new one.How do we resolve this dispute.Do you send someone out because obviously he is playing games.I am more then willing to show my documentation cracked pan which I still have and half of dip stick 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Review: Went in for a oil change.My oil pan got cracked.They put silicone on it They said the car came in with silicone on pan. They blamed the oil pan crack on the last shop to do my oil.I agreed then told them they were the last shop to do my oil.The silicone was right at the drain plug . After the oil change they sent me home and I woke to a quart of oil on my driveway Went to another mechanic and was told that the drain plug was over tightened an thats what cracked the pan.Had to purchase new pan and purchase new oil change.Turned out to be a 650 dollar oil changeDesired Settlement: Would settle for half my repair and oil change

Business

Response:

ON 4-**-2015 [redacted] WITH A 2006 AUDI A4 WITH 132,300 MILES CAME INTO MY SHOP FOR A SYNTHETIC OIL CHANGE.CUSTOMER DROPPED VEHICLE OFF STATING IT JUST LEFT THE TRANSMISSION SHOP 1 DAY AGO HE HAD REPLACED THE TRANSMISSION IN THE CAR AND I BROUGHT TO HIS ATTENTENTION THAT HIS NYSI WAS PAST DUE SINCE JAN.SO AFTER PULLING CAR INTO REPAIR SHOP WE FOUND NO OIL LEAKS BUT COMPLETE BOTTOM OF OIL PAN HAD SILOCONE ALL OVER THE BOTTOM OF THE DRAIN PLUG.MY WORKER REMOVED SILOCONE AND FOUND BOTTOM OF OIL PAN HAD A HAIRLINE CRACK IN IT AND PROCEDED TO CHANGE OIL AND FILTER AS REQUESTED FROM CUSTOMER.AFTER OIL WAS CHANGED WE TRIED TO PUT SILOCONE BACK ON OIL PAN FOR CUSTOMER SO IT DOESNT LEAK AND PULLED CUSTOMER INTO SHOP TO SHOW HIM AND REC REPLACING LOWER OIL PAN AND HE STATED THE OIL PAN HAS BEEN REPLACED UPSTATE.SO CUSTOMER DIDNT HAVE TIME TO LET SILOCONE DRY SO TOOK CAR LIKE THAT.CAME BACK THE NEXT DAY SCREAMING TELLING ME ITS LEAKING ALL OVER HIS DRIVEWAY SO I RECOMMENDED LEAVING OVERNIGHT WITH ME SO I COULD PUT SILOCONE BACK ON AND LET DRY OVERNIGHT SO IT WONT LEAK ANYMORE BUT THE CORRECT REPAIR WOULD OF BEEN TO REPLACE OIL PAN ESTIMATE $400 PARTS AND LABOR.CUSTOMER LEFT CAR, WE DRAINED OIL BACK OUT AND PUT SILOCONE BACK ON TO LET DRY OVERNIGHT AND AS WE WERE LEAVING THE SHOP FOR THE DAY CUSTOMER CAME BACK SCREAMING SAYING [redacted] FROM [redacted] SHOP SAID WERE GOING TO SABATOGE HIS CAR AND HE DIDNT WANT US REPAIRING HIS CAR, SO FOR COURTESY TO CUSTOMER WE STAYED LATE AFTER HOURS AND PUT CAR BACK TOGETHER AND PUT MOBIL 1 SYNTHETIC ($100 WORTH OF OIL) BACK IN CAR FOR FREE OF CHARGE.CUSTOMER STATES WERE THE ONLY SHOP THAT DOES HIS WORK ON HIS CAR MEANWHILE SOMEONE UP STATE JUST REPLACED HIS OIL PAN AS PER CUSTOMER AND IT JUST LEFT TRANSMISSION SHOP 1 DAY BEFORE THAT DIDNT BRING TO HIS ATTENTION THAT THE OIL PAN HAD SILOCONE ALL OVER WHEN IT WAS THERE. THE LAST TIME CAR WAS SERVICED IN OUR REPAIR SHOP WAS ALMOST A YEAR AGO 2-*-14 WITH 123,017 MEANWHILE CUSTOMER STATES HE CHANGES OIL EVERY 5,000 SO TO SATISFY CUSTOMER I OFFERED TO DO THE WORK FOR FREE AS LONG AS HE PAYS FOR THE PARTS AND REFUSED AND PULLED CAR OUT OF SHOP AND HAS LEFT NEGATIVE FEEDBACK ON EVERY WEBSITE POSSIBLE

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here I dont know where to start.I never told the [redacted] that they do all my repairs. And what does me getting a cracked oil pan changed in [redacted] not upstate 3 years ago have to do with anything.Also I doubt Spiffy lube does transmissions When I went to pick up car his first response to me was that the last guy to change my oil probably broke the pan.When I told him it was him he went and blamed it on the transmission people.As far as the 9000 miles between changes he asked me when the last time the oil was changed.I said probably 9 to 10 thousand miles ago.I never told him every 5 thousand miles.His oil change sticker was still on my windshield I was going to get rid of the car.My inspection sticker was that long expired because the car was sitting in my drive way for months.He called the transmission shop who said they saw no silicone on the pan when they were doing their repair.I have a letter from them saying so.He started screaming at the transmission mechanic then said to me are you going to believe me or the [redacted] guy.I said the [redacted] guy.The Spiffy lube [redacted] told me he had car on video when it came into shop and it showed silicone all over pan I asked to see it.I never saw it. Why wouldnt the [redacted] call me to alert me to the fact that the oil pan came in with silicone on it.As far as him staying late I pulled out of there at 430.I believe he closes at 5 As far as putting 100 dollars worth of oil in car he put two quarts per my instruction.I thought less to clean up.He never mentioned when I first took the car to leave it in shop over night.As far as him doing something to car I had to wait out side a bit to get the car the last time I was there .When I drove it to mechanic who closed at 5 and dropped car off.[redacted] did the repairs . They called the next day and told me that who ever changed your oil over tightened the drain plug.(thats were it was cracked) and my dip stick was in half.Spiffy lube said that the transmission place cracked the pan when they were jacking up the car. Why didnt spiffy lube mention that to me or was that done when I was waiting for my car.I have cracked drain pan and dipstick.P.S the spiffy lube [redacted] threatened to put a lean on my title.I guess cause I paid him cash and he was going to claim I didnt pay

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]Went to shop today April [redacted] and asked to see the video like he proposed in his last feedback.He said he would show me the video if I would show him the letter and repair bill from repair shop.I had just happen to be passing his shop and stopped.I told him if he showed me video this would be over.Kept saying he wanted to see receipts then said the guy with video wasnt there.He is playing games.I told him the oil change cost me 650 dollars.It was a rounding amount.Between paying him for an oil change then paying for a new pan and dipstick he broke(I wonder if he as that on video)and for more oil the bill was close to 650.He even said oil pan change is 400 plus tax Then oil change is 100 I got two and then the new dipstick I had to pay for.I never ask for restitution of 650.I am willing to pay for oil change.Also he posted before that the oil alone he put in my car was at a cost of 100 dollars. Lastly he posted that he offered to do the right thing and silicone my pan.Now his last post he said he offered to change my pan with no charge for labor.He never offered that and even if he did how is that doing the right thing.Cracking my pan then charging me for a new one.How do we resolve this dispute.Do you send someone out because obviously he is playing games.I am more then willing to show my documentation cracked pan which I still have and half of dip stick

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

I have paid customer back for the money he spent on repair