Hello [redacted], Mr. [redacted] stated in his letter that he did not want us to fix his vehicle he only wanted us to pay his out of pocket expenses which we have taken care of.
[redacted], I am in receipt of the complaint letter #[redacted] dated November 30, 2015. I am terribly sorry about this misshape and have taken measures to correct it. I am sending Mr. Grigsby the $44.65 that he has requested. Please let me know if I can be of further assistance.Thank You,...
Complaint: [redacted]
I am rejecting this response because: As I have said several times, I do not want Spillar to fix it but that does not mean I would object to someone else of my choosing to restore my truck to the condition it was in when I brought it to them.
Regards,
[redacted]
Hello [redacted], Mr. [redacted] stated in his letter that he did not want us to fix his vehicle he only wanted us to pay his out of pocket expenses which we have taken care of.
[redacted], I am in receipt of the complaint letter #[redacted] dated November 30, 2015. I am terribly sorry about this misshape and have taken measures to correct it. I am sending Mr. Grigsby the $44.65 that he has requested. Please let me know if I can be of further assistance.Thank You,...
[redacted]PresidentSpillar Custom Hitches
Complaint: [redacted]
I am rejecting this response because: As I have said several times, I do not want Spillar to fix it but that does not mean I would object to someone else of my choosing to restore my truck to the condition it was in when I brought it to them.
Regards,
[redacted]