I reviewed the photos Gutknecht took of the end of our driveway at our property at [redacted] Rd, Galena, Ohio Not one picture depicted the damage that was done to our driveway The damage to the driveway is on the west side of the drive not the east as shown in the pictures The large trucks could not make the turn into the driveway heading east to our neighbors property having the work completed In order to make the turn, they had to move forward and backwards several times taking their wheels over the west end of the driveway breaking it off I have attached pictures of the damaged driveway that I sent to Jeff F [redacted] , President of Gutknecht, in an e-mail in October of last year If Mike P [redacted] or whoever came to the property would have come to my door or called to say can I meet you to discuss, I would have been happy to meet them to show them the damage Still after numerous requests to meet with a Gutknecht representative to discuss and show them the damage personally, they have not reached out for a face to face meeting As stated in my previous letter to the Revdex.com, at no time has anyone from Gutknecht ever made and attempt to meet me at the end of my driveway so I can personally show them damage that was incurred by their large trucks coming onto my property I reached out to Anthony H***, who was the project manager, numerous times who was on site to oversee the job to show him the damage with no results I’m retired and home most of the day and while they were out taking pictures they could have called stating we are on our way or stopped by and knocked on my door and introduce themselves and I would have been happy to discuss Still no resolution because they do not know the true damage to the drive and lack of communication with myself I did receive a call about two weeks after the initial letter to the Revdex.com from I believe was Mike P [redacted] at Gutknecht Mike apologized stating he thought Anthony H [redacted] had completed the repair The representative stated Anthony was no longer employed at their company and asked if we would accept $3,and get the repairs completed on our own I said that is acceptable and assumed the issue was resolved Now I get the response back from the Revdex.com stating they were out, took pictures and are wondering where the damage is Again a face to face meeting to discuss would have resolved the issue last year! My driveway still needs fixed and if Gutknecht wants to get their own asphalt company out to fix that is fineI went out on my own to get an estimate since Gutknecht, per Anthony H [redacted] was having issues getting a contractor to come out and give him estimates Gutknecht can call the vendor I solicited a bid from to discuss If they want to pay him directly that is fine too The vendor is [redacted] Asphalt Sealing, estimator was [redacted] *** [redacted] ’s phone is ###-###-####, he can explain his damage findings and resolution I did try to solicit bids from other contractors but unless it was a large job like the entire driveway they would not come out If they did come out for work there was a minimum fee associated with work Attached are photos of the damaged portion of the driveway and if Gutknecht wants to get their own vendor out to repair I have no issues, I just want the driveway fixed In attachment ( [redacted] driveway C) you can see the area broken off and crumbled on west side of driveway from horizontal crack to mail box This was damage caused by large trucks going onto the neighbors property to build the garage It has been since June of trying to work with Gutknecht for resolution If Gutknecht decides to get their own vendor for repairs I would like to meet with a Gutknecht representative and the estimator to ensure the job is being done to my satisfaction and the area will not break off in the future Thank you [redacted] Home: ###-###-#### or cell ###-###-####
I reviewed the photos Gutknecht took of the end of our driveway at our property at [redacted] Rd, Galena, Ohio Not one picture depicted the damage that was done to our driveway The damage to the driveway is on the west side of the drive not the east as shown in the pictures The large trucks could not make the turn into the driveway heading east to our neighbors property having the work completed In order to make the turn, they had to move forward and backwards several times taking their wheels over the west end of the driveway breaking it off I have attached pictures of the damaged driveway that I sent to Jeff F [redacted] , President of Gutknecht, in an e-mail in October of last year If Mike P [redacted] or whoever came to the property would have come to my door or called to say can I meet you to discuss, I would have been happy to meet them to show them the damage Still after numerous requests to meet with a Gutknecht representative to discuss and show them the damage personally, they have not reached out for a face to face meeting As stated in my previous letter to the Revdex.com, at no time has anyone from Gutknecht ever made and attempt to meet me at the end of my driveway so I can personally show them damage that was incurred by their large trucks coming onto my property I reached out to Anthony H***, who was the project manager, numerous times who was on site to oversee the job to show him the damage with no results I’m retired and home most of the day and while they were out taking pictures they could have called stating we are on our way or stopped by and knocked on my door and introduce themselves and I would have been happy to discuss Still no resolution because they do not know the true damage to the drive and lack of communication with myself I did receive a call about two weeks after the initial letter to the Revdex.com from I believe was Mike P [redacted] at Gutknecht Mike apologized stating he thought Anthony H [redacted] had completed the repair The representative stated Anthony was no longer employed at their company and asked if we would accept $3,and get the repairs completed on our own I said that is acceptable and assumed the issue was resolved Now I get the response back from the Revdex.com stating they were out, took pictures and are wondering where the damage is Again a face to face meeting to discuss would have resolved the issue last year! My driveway still needs fixed and if Gutknecht wants to get their own asphalt company out to fix that is fineI went out on my own to get an estimate since Gutknecht, per Anthony H [redacted] was having issues getting a contractor to come out and give him estimates Gutknecht can call the vendor I solicited a bid from to discuss If they want to pay him directly that is fine too The vendor is [redacted] Asphalt Sealing, estimator was [redacted] *** [redacted] ’s phone is ###-###-####, he can explain his damage findings and resolution I did try to solicit bids from other contractors but unless it was a large job like the entire driveway they would not come out If they did come out for work there was a minimum fee associated with work Attached are photos of the damaged portion of the driveway and if Gutknecht wants to get their own vendor out to repair I have no issues, I just want the driveway fixed In attachment ( [redacted] driveway C) you can see the area broken off and crumbled on west side of driveway from horizontal crack to mail box This was damage caused by large trucks going onto the neighbors property to build the garage It has been since June of trying to work with Gutknecht for resolution If Gutknecht decides to get their own vendor for repairs I would like to meet with a Gutknecht representative and the estimator to ensure the job is being done to my satisfaction and the area will not break off in the future Thank you [redacted] Home: ###-###-#### or cell ###-###-####
Revdex.com received phone call from the company stating today, a check was mailed to consumer