Spirit of the Suwannee Music Park

I am rejecting this response because: Two people live in the home, we have up to trees on the property that are watered and do not go through the septic, the washer is bypassed and does not go through the septic, so tell me how they know how much water is going into the septic? They inspected the septic system and advised that it was in working orderThey failed to do their job and find that the septic system had problems and now are trying to lie their way out of repairing it

I am rejecting this response because: WHY WOULD YOU CERTIFY THE YEAR OLD SYSTEM WHEN YOU KNEW IT WAS GOING TO FAIL AND WHY WOULD YOU CERTIFY A SEPTIC SYSTEM WHEN YOU KNEW A LEACH LINE WAS UNDERNEATH A SHED? TWO PEOPLE LIVE IN THE HOME, AND YOU CANNOT TELL ME YOU KNOW HOW MUCH WATER IS GOING INTO THE LEACH LINE, WE HAVE TREES ON THE PROPERTY THAT NEED TO BE WATERED AND THE WASHING MACHINE HAS BEEN BYPASSED AND DOES NOT GO THOUGH THE SEPTIC SYSTEMBECAUSE OF YOUR INCOMPETENT INSPECTION, THE SYSTEM FAILED AND NOW YOU ARE TRYING TO LIE TO GET OUT OF REPAIRING IT, NO ONE SHOULD DO BUSINESS WITH YOUR COMPANY TO CERTIFY SEPTIC SYSTEMSYOU ARE NOT QUALIFIED TO DO SO

El Dorado Septic Service Incprovided an inspection on this property on 5/28/ At the time of the inspection the system passed the standard tests As noted on the inspection report there had been issues with the inlet line for years As noted on the inspection report, we also stated the inlet line was "flat" but flowing Based on our records we were contacted by the homeowner on 2/25/stating that there was surfacing and backing up issues.On 2/26/we went to the property verified that there was surfacing approximately 20-feet below the tank and told the client we would have to come back and locate and dig up the d-box and leach field pipe On 3/8/we returned to locate and dig We found that leach lines were saturated The third line we were unable to probe due to the fact there is a shed on top of it This is where the surfacing was coming from We did all of this at no charge to the customer We had received water readings for the property and they were a little highOn 3/11/we spoke to the homeowner and explained they were a little high and it was a possibility that more water usage and the age of the system(installed 1979) could be why it was saturated The homeowner was upset with us and said he wants the system fixed but he is not going to pay for it On 3/14/the homeowner called asking for our License number and he was going to turn us in to the Revdex.com and contractor's board I replied ok

I am rejecting this response because: Two people live in the home, we have up to 60 trees on the property...

that are watered and do not go through the septic, the washer is bypassed and does not go through the septic, so tell me how they know how much water is going into the septic? They inspected the septic system and advised that it was in working order. They failed to do their job and find that the septic system had problems and now are trying to lie their way out of repairing it.

We can not determine why the system quit functioning properly soon after they moved in.  Possibilities could be heavy water usage, many people living in the house, age of the system.