Good afternoon [redacted] , When investigating Ms [redacted] complaint, I discovered the following; Ms [redacted] first visited the dealership on 4/11/As she stated, she worked with sales representative, *** [redacted] has many years experience in financing qualifications for auto loansHe explained to Ms [redacted] that she may need some assistance to acquire a loan, but he would send the credit app to the lenders as it stood Ms [redacted] never provided any assistance and the dealership "pulled" her credit on 4/It was then forwarded to various lenders in an effort to arrange financingUnfortunately, no lender would approve financing for Ms [redacted] (She may have been aware of this pending result as Adventure C/J/R had also attempted to arrange financing for her.) Spitzer Motor City sent a credit denial letter on 4/18/which she should have received by this date
Good afternoon [redacted] , When investigating Ms [redacted] complaint, I discovered the following; Ms [redacted] first visited the dealership on 4/11/As she stated, she worked with sales representative, *** [redacted] has many years experience in financing qualifications for auto loansHe explained to Ms [redacted] that she may need some assistance to acquire a loan, but he would send the credit app to the lenders as it stood Ms [redacted] never provided any assistance and the dealership "pulled" her credit on 4/It was then forwarded to various lenders in an effort to arrange financingUnfortunately, no lender would approve financing for Ms [redacted] (She may have been aware of this pending result as Adventure C/J/R had also attempted to arrange financing for her.) Spitzer Motor City sent a credit denial letter on 4/18/which she should have received by this date