Split Brow Outfitters

Initial Business Response / [redacted] (1000, 8, 2015/12/07) */ Give that Mr [redacted] has sent us positive information about his hunt via text message that we can provideMr [redacted] arrived at the location minutes early, he was told to meet at 11:was there at 10:As a outfitter we had clients there that morning and needed to get it cleaned up, so arrived early to get it ready for themWhen you check into a motel you typically can not check in until the room is clean, Never once was he told we had managed the deer herd for years, he was told that this was our first year on this property and that we have hunted MO for yearsWe tell all our clients that we will meet you the first day and you are on your own, we put stands in good locations and food plots to huntWe had Acres of corn left up for food plots, so I don't know what he was saying that there were no food plotsMr [redacted] claims to be a nolegable hunter but shot a 130" deer minutes into his huntI don't know how you can say there is know quality deer on the property when you are in a tree stand for minutes and kill a deer, and send a email how great the hunt wasWe sent a email and or text to all clients telling them to go to to the website to look at trail camera photos, so yes we did provide pictures to all clientsYes, we had hired guys to hang stands, just like most companies have employees to do the work, we told them where to hang the standsWe have had clients on this property and all seem to be happy about the accommodations except of Mr [redacted] and Mr [redacted] who hunted a total of a day and a half out of a day huntWe have been in contact with Mr [redacted] and was told that Mr [redacted] talked him into doing this so he could get his money backI will enclose pictures and Jims text messagesSplitbrow Outfitters has never claimed to have a 100% kill rateSplitbrow Outfitters cannot control how the deer movement is going to be our the weather, this is why it is called hunting and not killing Im sorry for Mr***s concerns, but Splitbrow Outfitters is given our clients the chance to shoot the best buck of their choice Thanks Jim [redacted] -Owner Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/12/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) I would like to see these positive text messages about my huntMy contact with Jeff after my hunt was that unfortunately the stand quality did not meet my expectations, and that I would be interested in leasing my OWN property down there where I could manage it myself and do all the work myselfAnd if he had any info on properties I could lease, I would gladly acceptI I would also like to see where I wrote than Mr [redacted] talked me into being involved in thisI am 100% positive that they will not provide either of these, and I also have ALL text messages saved back to early November with Jeff.If you went to their website weeks ago it clearly stated "all properties have been specifically managed for years for trophy management" The website has obviously been changed since then, and if this case gets taken to the court system, I will be sure that their website edits since filing of these complaints is subpoenaedI urge the Revdex.com to also request copies of the edit record of their website since complaints were filedSplit brow obviously didnt take much time to respond to this complaint in a well thought out manner, as the spelling and grammar in their response is horribleThey must have been too concerned with trying to change their website and deceive the Revdex.com and future involvement of court authoritiesI will place my hand on a bible in a court of law and attest to the fact that I was NEVER told this is the first year they had been hunting this propertyI was also refused pictures of deerAnd finally, I will also attest to in a court of law that I arrived to the property at 11:58PM, which can be verified thru the GPS records on my company issued cell phoneAll of our phones are tracked by the companyThe point of all of this is to demonstrate that they are obvious liarsI have no incentive to come after anyoneMy biggest issue now, that I also have a record of via text message, is that Jeff from Split Brow contacted me FIRST, without me even requesting money back, and told me how bad he felt about my hunt, and offered me a full refund of my hotel staysWhen I offered him those receipts, he stated, nevermind you contacted the Revdex.com now I am not giving you $backIn addition, I was never shown trail camera photos of the actual property I was huntingIf you go to the trail cam section on their website weeks ago, a majority of the kill pictures are of Jeff himself, and the deer on their cameras that they are advertising on their website range in size from 110" up to maybe 145"So yes, I did kill a 136" deer on day one of the hunt, which according to the pictures, this would be a deer in the upper ranges of what they had to offer on ANY of their farmsAnd finally, it would have taken a LOT LOT LOT more than a vacuum and a few garbage bags to clean the place out I was expected to lodge atIt would take a professional cleaning company SEVERAL DAYS to get this place even close to a liveable conditionAlso, their website says all houses have TV's, and I checked this while there and the TV didnt work eitherIn their response they claim to have had other hunters, well, I was told there had only been other hunters on this propertyAnd I would urge the Revdex.com to reach out to those hunters for their fair and unbiased opionions on the property and the accomodations and quality of deer present, as well as the safety and condition of the tree stands present on the propertyThey would have no reason to take a side in this issueThe bottom line here, and I have told this to Jeff as well, is that it is IMPOSSIBLE to be both an extreme whitetail hunter, as well as a Outfitting GuideBecause both take 100% committment, and if you try to do both, one of them will suffer severelyAnd in this situation, it was us, the paying huntersNever in my LIFE would I pay $to hunt a farm that has NEVER been hunted before by the outfittersI would have surely requested to be hunting on one of the farms that had been managed for years as they claimed all their properties had beenI am available via phone at [redacted] And I would be more than happy to provide cell phone records, GPS records showing he lied about my arrival time, and anything else to help in your investigationI will also provide the text from Jeff indicating he felt bad and offered me a full refund of my hotel accomodations which he obviously wouldnt have offered to do if he thought this hunt was worth everything he says it wasAnd they are either lying to you, or they lied to me, because his response indicates that their had been hunters there that day , but he had told us no one had hunted the property since early OctoberAnd that that mess and garbage had been there since thenThey also claimed to Mr [redacted] that the reason the garbage bags were in the house was so that animals cannot get into themI would urge the Revdex.com to ask for detailed records of who was supposedly hunting that same property that same morning we arrived that they had to clean up after, and I beleive you will come to conclude that that again is just another lieIn addition, yes, there was acre of corn left standing in a section of the farmThis was leftover agricultural crop from a farmerThere was ZERO specific food plots planted as we had been told their would beIm sure they will claim it is another deceptive marketing practice that they useFood plots are brassicas, turnips, rapes, oats, mixed greens....something planted specifically to attract whitetailsThanks, James R [redacted] Final Consumer Response / [redacted] (3000, 17, 2015/12/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) This is almost an IDENTICAL if not an IDENTICAL response to their first responsePlease refer to my previous response to everything that they say in this messageThey did not address any of my issues in the rebuttalI feel they are now making a mockery of the Revdex.com's process, and I do not have time to play games Final Business Response / [redacted] (4000, 19, 2016/01/08) */ In response to Mr ***'s reply: SplitBrow Outfitter is not in any way making a mockery of the Revdex.comIt's to bad Mr***s has to lie about the hunt he was onOur website says we have hunted Missouri for ten years, not guided, and we didn't change the website like Mr***'s stated We have two acres of corn food plotsI've hunted many states and the preferred food plot for fall and winter is corn, not only for food but for cover We've never heard of a hunter who shoots a nine-point buck in the first half-hour of the hunt and wants a refund and complain like this guyHe's after free money Mr [redacted] was on our property for less then an hour and says there are no deer with sizeWe sent you and the Attorney General all the pictures of the tree stands, house, food plots, texts from Mr [redacted] saying how happy he was about the hunt after he shot his deer, trail cam pics of deer on the property and he says they were from a different farm, he has an excuse for everything trying to get us to pay him moneyWe will give you all the names of clients that hunted with us this yearNone of them except for him and the other guy hunting with him on the property have complainedIn fact, the majority of our hunters have asked to book for next year already with us againMr [redacted] and the other hunter got together trying to get free moneyWe sent pics of the house that he complained aboutIt's a great hunting house that no one has complained about at allAll of our hunters are told we will meet you at the property, show you around, and then the property is yours to hunt for the five and a half daysWe don't pull your deer out for you, if he can't pull his own deer out he shouldn't have shot itWe are not a guided hunt We can go back and forth, we have all the text, pics, and web site telling about usThe Attorney General of Missouri closed out the complaint after we sent him all the information We are sorry Mr [redacted] has wasted your time and ours If you want any contact information of our clients or want to meet us at the property we will show you what lies he been saying We feel we have addressed all the complaintsWe will not respond to any more of Mr***'s lies Respectfully, SplitBrow Outfitters, Jeff [redacted] Jim [redacted] Case#- [redacted]

Initial Business Response /* (1000, 11, 2015/12/17) */
[redacted]Document Attached[redacted]
I reviewed the complaint. I will address each of Mr. [redacted]'s complaints.
Mr. [redacted] contacted in the beginning of 2015 about hunting with SplitBrow Outfitters on one of our properties. He was the first...

hunter to book a hunt on that property, however he was told that there was a possibility that another single hunter would be hunting that property also. We have a limit of two hunters per property. Another hunter was added later in the year and Mr. [redacted] was contacted by phone and told this. There is a two bedroom house on this property and Mr. [redacted] was told the other hunter would occupy the other bedroom. The other hunter did have a dog. I did not mention this to Mr. [redacted] because the other hunter said he would keep the dog in his bedroom. There is also a trailer house on this same property but we do not own/lease it. So I would never state that each hunter with have their "own cabin".
Food plots were put in the spring, some were washed out. We contacted a local farmer to leave corn up on the property so there would be more food plots for our hunters.
Mr. [redacted] stated there were no "big deer" on the property. Attached are photos of deer from game cameras on that property.
Mr. [redacted] hunted one day out of a five and a half-day hunt. By only "hunting" one day, he can not say there were no big deer on the property.
I met Mr. [redacted] the day before the hunt (Nov. 13, 2015). I told him to meet me at 11:00 am at the property to check-in. I showed-up at 10:30 to vacuum, clean, change towels and dispose of garbage from the two previous bow hunters that were there two weeks earlier. Mr. [redacted] was already there when I arrived to clean. There were dead flies and lady bugs that needed to be vacuumed up. I also needed to take out the garbage because I had told the previous hunters to leave the garbage inside so animals would not get into it. I walked out to show Mr. [redacted] some of the stands that are placed on the property. There are seven new (2015) ladder stands. Two new (2015) portable stands and four wood box blinds that are older but very safe and easy to get into. I showed Mr. [redacted] a few of the stands, but I did not want to walk through the entire property in fear of kicking any deer out that may be in there.
The property is 240 acres and is very accessible by foot from the house. If you are a true hunter you would not have any issues with walking to a stand to get a deer.
Mr. [redacted] quit hunting on Nov. 15 by 9:30 am. He called me and left a message that he "only saw two deer" that morning. My business partner will take pictures of all deer stands, corn plots left up, and the house. If you need, I can also set up a date and meet with you at the property to show you everything is safe and clean. I believe Mr. [redacted] wanted to walk out the door maybe 20 feet and shoot a deer and say he was a hunter. His "camera man" was leaving Sunday afternoon, and I believe Mr. [redacted] did not feel comfortable staying on the property by himself for whatever reason. I have never heard of a hunter leaving after one day.
I can supply you with a list of hunters from the opening weekend this year that can answer any further questions you might have. Splitbrow Outfitters cannot control how the deer movement is going to be our the weather, this is why it is called hunting and not killing.
Im sorry for Mr. [redacted] concerns, but Splitbrow Outfitters is given our clients the chance to shoot the best buck of their choice. I have enclosed pictures of the house, deer, and one of two acrea corn food plot. Aso Mr. [redacted] has sent a complaint to the Missouri Atorney General witch have recieved and responed to. The case was dropped. If you need proof of the letter I will be more then happy to send it.
Thank You!
Feel free to call
Jim [redacted]
Jeff [redacted]
Initial Consumer Rebuttal /* (3000, 13, 2015/12/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Split Brow outfitter is being dishonest in there response, which I am not surprised. I have 2 witnesses that both stated what they witnessed and what transpired in written documentation and photo's. Split Brow has 3 property's that they lease. There operation is to hunt all the mature deer before the paying customer has a chance to hunt. On there web sight the deer in their pictures are the deer they have killed. What they do is have the paying customer pay for the property so they can hunt the quality deer and leave nothing for the paying customer. The outfitter himself the first day of deer rifle season had no problem killing a 170 inch deer and sent text photos of his deer. Instead of taking care of their paying customers he's out hunting? There stands are old and dangerous they have knowingly false represented there outfit and could care less about the customer once they have received payment. Any honest company would go out of there way to make sure the customer was satisfied, which they have no intentions of doing so. The reason I left early is that I knew I had been scammed. I knew everything they said was a lie. The other hunter ([redacted]) that was hunting on the same property with me went and got a hotel room because he knew that split brow had not told me that there would be another hunter in the "SAME CABIN". There so called "food plots" was only corn, and not wheat, biologic,and CRP and turnips like I was told. I also would like to say ([redacted]) traveled from Wisconsin to hunt in Missouri and told me he would never come back to Missouri to ever hunt again. I am a combat veteran of this county I looked forward to this hunt for a year only to be scammed by a dishonest outfitter. Split Brow advertises on there website that these propertys have been managed for "10"yrs, but they only been in business for 1 year here in missouri. Please see attached photo's of the deer that I took while hunting on there La Plata Missouri property, Do they look like "mature deer" that been managed for 10 yrs? I payed $1750.00 for this hunt and walked away with nothing but discussed. This outfitter should not be in business period. I hope the Revdex.com will warn other hunters that Split Brow Outfitters is a scam company.

Initial Business Response /* (1000, 8, 2015/12/07) */
Give that Mr. [redacted] has sent us positive information about his hunt via text message that we can provide. Mr. [redacted] arrived at the location 45 minutes early, he was told to meet at 11:00 was there at 10:15. As a outfitter we had clients there...

that morning and needed to get it cleaned up, so arrived early to get it ready for them. When you check into a motel you typically can not check in until the room is clean, Never once was he told we had managed the deer herd for 10 years, he was told that this was our first year on this property and that we have hunted MO for 10 years. We tell all our clients that we will meet you the first day and you are on your own, we put stands in good locations and food plots to hunt. We had 2 Acres of corn left up for food plots, so I don't know what he was saying that there were no food plots. Mr. [redacted] claims to be a nolegable hunter but shot a 130" deer 30 minutes into his hunt. I don't know how you can say there is know quality deer on the property when you are in a tree stand for 30 minutes and kill a deer, and send a email how great the hunt was.. We sent a email and or text to all clients telling them to go to to the website to look at trail camera photos, so yes we did provide pictures to all clients. Yes, we had hired guys to hang stands, just like most companies have employees to do the work, we told them where to hang the stands. We have had 9 clients on this property and all seem to be happy about the accommodations except of Mr. [redacted] and Mr [redacted] who hunted a total of a day and a half out of a 5 day hunt. We have been in contact with Mr. [redacted] and was told that Mr. [redacted] talked him into doing this so he could get his money back. I will enclose pictures and Jims text messages. Splitbrow Outfitters has never claimed to have a 100% kill rate. Splitbrow Outfitters cannot control how the deer movement is going to be our the weather, this is why it is called hunting and not killing.
Im sorry for Mr. [redacted]s concerns, but Splitbrow Outfitters is given our clients the chance to shoot the best buck of their choice.
Thanks
Jim [redacted]-Owner
Initial Consumer Rebuttal /* (3000, 10, 2015/12/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I would like to see these positive text messages about my hunt. My contact with Jeff after my hunt was that unfortunately the stand quality did not meet my expectations, and that I would be interested in leasing my OWN property down there where I could manage it myself and do all the work myself. And if he had any info on properties I could lease, I would gladly accept. I I would also like to see where I wrote than Mr [redacted] talked me into being involved in this. I am 100% positive that they will not provide either of these, and I also have ALL text messages saved back to early November with Jeff.If you went to their website 2 weeks ago it clearly stated "all properties have been specifically managed for 10 years for trophy management" The website has obviously been changed since then, and if this case gets taken to the court system, I will be sure that their website edits since filing of these complaints is subpoenaed. I urge the Revdex.com to also request copies of the edit record of their website since complaints were filed. Split brow obviously didnt take much time to respond to this complaint in a well thought out manner, as the spelling and grammar in their response is horrible. They must have been too concerned with trying to change their website and deceive the Revdex.com and future involvement of court authorities. I will place my hand on a bible in a court of law and attest to the fact that I was NEVER told this is the first year they had been hunting this property. I was also refused pictures of deer. And finally, I will also attest to in a court of law that I arrived to the property at 11:58PM, which can be verified thru the GPS records on my company issued cell phone. All of our phones are tracked by the company. The point of all of this is to demonstrate that they are obvious liars. I have no incentive to come after anyone. My biggest issue now, that I also have a record of via text message, is that Jeff from Split Brow contacted me FIRST, without me even requesting money back, and told me how bad he felt about my hunt, and offered me a full refund of my hotel stays. When I offered him those receipts, he stated, nevermind you contacted the Revdex.com now I am not giving you $1 back. In addition, I was never shown trail camera photos of the actual property I was hunting. If you go to the trail cam section on their website 2 weeks ago, a majority of the kill pictures are of Jeff himself, and the deer on their cameras that they are advertising on their website range in size from 110" up to maybe 145". So yes, I did kill a 136" deer on day one of the hunt, which according to the pictures, this would be a deer in the upper ranges of what they had to offer on ANY of their farms. And finally, it would have taken a LOT LOT LOT more than a vacuum and a few garbage bags to clean the place out I was expected to lodge at. It would take a professional cleaning company SEVERAL DAYS to get this place even close to a liveable condition. Also, their website says all houses have TV's, and I checked this while there and the TV didnt work either. In their response they claim to have had 14 other hunters, well, I was told there had only been 4 other hunters on this property. And I would urge the Revdex.com to reach out to those 4 hunters for their fair and unbiased opionions on the property and the accomodations and quality of deer present, as well as the safety and condition of the tree stands present on the property. They would have no reason to take a side in this issue. The bottom line here, and I have told this to Jeff as well, is that it is IMPOSSIBLE to be both an extreme whitetail hunter, as well as a Outfitting Guide. Because both take 100% committment, and if you try to do both, one of them will suffer severely. And in this situation, it was us, the paying hunters. Never in my LIFE would I pay $1750 to hunt a farm that has NEVER been hunted before by the outfitters. I would have surely requested to be hunting on one of the farms that had been managed for 10 years as they claimed all their properties had been. I am available via phone at [redacted]. And I would be more than happy to provide cell phone records, GPS records showing he lied about my arrival time, and anything else to help in your investigation. I will also provide the text from Jeff indicating he felt bad and offered me a full refund of my hotel accomodations which he obviously wouldnt have offered to do if he thought this hunt was worth everything he says it was. And they are either lying to you, or they lied to me, because his response indicates that their had been hunters there that day , but he had told us no one had hunted the property since early October. And that that mess and garbage had been there since then. They also claimed to Mr [redacted] that the reason the garbage bags were in the house was so that animals cannot get into them. I would urge the Revdex.com to ask for detailed records of who was supposedly hunting that same property that same morning we arrived that they had to clean up after, and I beleive you will come to conclude that that again is just another lie. In addition, yes, there was 1 acre of corn left standing in a section of the farm. This was leftover agricultural crop from a farmer. There was ZERO specific food plots planted as we had been told their would be. Im sure they will claim it is another deceptive marketing practice that they use. Food plots are brassicas, turnips, rapes, oats, mixed greens....something planted specifically to attract whitetails. Thanks, James R [redacted]
Final Consumer Response /* (3000, 17, 2015/12/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is almost an IDENTICAL if not an IDENTICAL response to their first response. Please refer to my previous response to everything that they say in this message. They did not address any of my issues in the rebuttal. I feel they are now making a mockery of the Revdex.com's process, and I do not have time to play games.
Final Business Response /* (4000, 19, 2016/01/08) */
In response to Mr [redacted]'s reply:
SplitBrow Outfitter is not in any way making a mockery of the Revdex.com. It's to bad Mr. [redacted]s has to lie about the hunt he was on. Our website says we have hunted Missouri for ten years, not guided, and we didn't change the website like Mr. [redacted]'s stated.
We have two acres of corn food plots. I've hunted many states and the preferred food plot for fall and winter is corn, not only for food but for cover.
We've never heard of a hunter who shoots a nine-point buck in the first half-hour of the hunt and wants a refund and complain like this guy. He's after free money.
Mr. [redacted] was on our property for less then an hour and says there are no deer with size. We sent you and the Attorney General all the pictures of the tree stands, house, food plots, texts from Mr. [redacted] saying how happy he was about the hunt after he shot his deer, trail cam pics of deer on the property and he says they were from a different farm, he has an excuse for everything trying to get us to pay him money. We will give you all the names of clients that hunted with us this year. None of them except for him and the other guy hunting with him on the property have complained. In fact, the majority of our hunters have asked to book for next year already with us again. Mr. [redacted] and the other hunter got together trying to get free money. We sent pics of the house that he complained about. It's a great hunting house that no one has complained about at all. All of our hunters are told we will meet you at the property, show you around, and then the property is yours to hunt for the five and a half days. We don't pull your deer out for you, if he can't pull his own deer out he shouldn't have shot it. We are not a guided hunt.
We can go back and forth, we have all the text, pics, and web site telling about us. The Attorney General of Missouri closed out the complaint after we sent him all the information.
We are sorry Mr. [redacted] has wasted your time and ours.
If you want any contact information of our clients or want to meet us at the property we will show you what lies he been saying.
We feel we have addressed all the complaints. We will not respond to any more of Mr. [redacted]'s lies.
Respectfully,
SplitBrow Outfitters,
Jeff [redacted]
Jim [redacted]
Case#-[redacted]