SPM

Hello, I'm responding to Mr [redacted] 's complaint with our companyMr [redacted] was asking too much for his property and was not willing to complete the necessary steps on touch up paint and make ready items considering his higher price pointWe advised Mr [redacted] that we were not gaining the lead traction and that we had to reduce the rent rate to be more aligned with what the market reflectsHe was about $above market from initial launchHe did grant us two reductions weeks into marketing but we were still $over market rate and still not gaining traction in terms of leads Mr [redacted] decided to terminate our services and we granted him an immediate termination so he could move his property to another pm companyWe normally are allotted to hold the house for days but as a show of good faith we did notFurthermore due to our company expending our time, money and resources for marketing, leasing agents time at property and working with accounting on inputting his information to set his portal up we are entitled to charging him months of accelerated management fees, this is also documented in the management agreement he signedAs a show of good faith to move on past this business deal with Mr [redacted] we have decided to waive our right on the accelerated management feesWe would greatly appreciate Mr [redacted] removing this complaint in addition to any other negative reviews that he may have placedPlease let me know if I can clarify any further questions or information [redacted] Business Development / Quality Assurance###-###-####

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

The company nor the vendor has called or been back to the house to fix anything. Mold has started to show up on the walls.There is also a small hole in the ceiling where light is coming in that could possibly be to the roof.

I am rejecting this response because: I still do not believe that I should pay for a Window unit Air conditioner that was to years They picked out the unit in the dining room None of the A/C units had knobs and all were discolored Why didn't I get charged for all three A/C units????? This is still an example of a corporation taking advantage of an individual with limited resourcesA person that cannot fight back You sent me an extra check for $ That tells me that you are wrong about withholding my entire deposit, but just cannot admit to it This would make anyone who looks at the Revdex.com before think twice before signing a lease with Specialized RPM This is what I am going to do next I am going to print each of these statements from both sides from the Revdex.com I am going to write a letter and send a copy of all of it to each of the tenants that are in the properties Specialized RPM manages I have a listing of each of the properties that you manage and a list of the owners names I will be sending them a copy of this as well