Spokane Valley Hospital

How many times Valley Hospital are you going to administer a narcotic to a patient and then let them drive themselves home? Last night was the second time you've done that to me without me having somebody to drive me home. And I wouldn't give you the one star but you won't let me post this review unless I do give a star you don't deserve the one star you deserve and no stars

Horrible staff horrible practice of care or lack of care I should say. This hospital has no business even being open.from your reviews valley hospital, the complaints are for the most part the same. Uncaring. Unsympathetic staff. When do you plan on addressing these complaints? Are you not embarrassed? Your staff should be ashamed of themselves. I'm most certain I would receive better care at veterinarian's office. DO BETTER for your community. I shouldn't have to drive across town to a hospital when there is a hospital 2 miles away from my home. Until I see some positive reviews and where the positive is greater than the negative, it's pointless to go to your facility for medical attention.

I went into Valley ER because of excruciating pain and my shoulder where I was given a covid booster and a pneumonia shot which I later found out should not be given in the same arm ever. The rude doctor in the ER basically told me to move my arm and I could go home and leave no tests were done no nothing and I am still in excruciating pain and cannot move my arm like he directed me to do. Continuously staff is unsympathetic uncompassionate uncaring and underqualified to do their job when you don't even have the basics of compassion for your patients you have no business being in the field you're in

I had a bone marrow biopsy scheduled with these folks first thing Monday morning. Getting the time off involved changing the work schedules of three people, arranging transportation, was hectic beyond measure, and the hospital gets ahold of me about three o'clock on Friday afternoon to tell me my appointment had to be cancelled because another patient's case was "urgent." What is more urgent than needing a biopsy when you have cancer in your bone marrow and the specialist thinks you have acquired the gene that leads to leukemia? Not so much a matter of whose case is more urgent so much as a question of WHO IS MORE IMPORTANT? I can only recommend this hospital in good faith to those who have an in. If you are serving on the city council or dating the son or daughter of the hospital director, you will be well served (if you are well liked). Whether it is business or relationships, it is so easy; do what you commit to doing when you commit to doing it!

I went to the Spokane Valley Multicare Hospital FOR RAPE. LET ME SAY THAT AGAIN: I WENT AS A RAPE VICTIM TO HAVE A RAPE KIT, STD TEST, AND EVIDENCE COLLECTION DONE, was low income at the time, have PTSD because of the incident, and this hospital SENT ME TO COLLECTIONS AND THIS HOSPITAL REFUSES TO WORK WITH ME beyond having sent my info to a "specialist", saying if I didn't file charges in the rape case (which I was coerced by my abuser out of filing) that I owe money, and that if someone gets care they have to pay. I am so disgusted it is nauseating. A rape victim who was intimidated out of filing charges should not be stuck footing the medical bill for their rape care. The charges are for $900--and I told them on the phone I am a rape survivor and I am a full time student surviving off of pell grants. The man in billing told me to "calm down" (because I was crying hysterically) and since it is an old account there is nothing he can do. He was rude and unsympathetic. This is shameful, not only for the hospital, but for this debt recovery business, who never gave me any sort of notification that I had any sort of balance for 7 FULL YEARS. I am appalled. Shame on multicare valley hospital. I fully intend on warning as many people as I can on social media about your heartlessness.

I suffered neurological issues this summer for the first time in my life. Mulicare and other neurologists make it very difficult for the average patient to see a neurologist . My primary doctor wrote 3 referrals for me to see a neurologist and all 3 referrals were rejected. I was advised to go to the emergency room or urgent care, in hopes of getting a referral, my condition was getting worse.
I went Mulicare Urgent Care and they told me I needed blood work done to get into see a Neurologist? The stuck me multi times to get my blood and scratch my arm with the needle . They were incompetent and did NOT get my blood sample to their own lab in time for samples to be useable, wasting my time. Next I went to Mulitcare Valley Hospital ER , and I did get a referral to see a neurologist which I am grateful for and I am happy to pay for this ER Visit. My neurologist advised if me if my condition worsened to go to the ER and they would speed up testing to find out what was wrong. I went the ER waited for over 2 hours to be told they cannot help me. The ER did nothing for me and wasted my time. I am not paying for this visit. My symptoms worsen again with my whole body shaking at night, I did what I was told and went back to ER. The E/R did absolutely nothing for me except wastes my time once again. I not paying for this visit either.

On 10/05/2017 I took my youngest son into the Spokane valley hospital, upon checking him in, I filled out the hospital paperwork and indicated multiple times that I was not the guarantor of his insurance. His father is the Insurance guarantor. Several months down the road I received a statement or $368.03 - Immediately I noticed it was addressed to Laura Olson, a name I haven’tegall had in almost 6 years. I called MultiCare Valley Hospital billing multiple times to indicate the name was incorrect and also that I was not the insurance holder. I was told repeatedly there was nothing they could change and that I was legally responsible for the bill. Despite the fact I don’t believe this is my bill I have been making payments since I am the primary parent for ***. On 3/1/2018 I made another $75 payment to the account. I received a confirmation number and the immediate withdrawal of the money came out of my account. Approximately March 20 I called to check the current balance and was told no payment had been previously received. On April 2 Multicare Valley billing informed me they found the payment and applied it to the account but I had since been sent to collections due to their negligence. This account absolutely was not in default and this error is 100% due tot eh hospitals mistake. In addition, the account still doesn’t have the correct legal name. I was told multiple times supervisors would contact me and yet still haven’t heard from one.