Sportex

This complaint belongs to my company. This customer has received his order already

---------- Forwarded message ----------
*** ** *** ***
*** *** *** *** *** ** *** **
*** *** *** ***
I will forward you there last email to me about the uniforms Now delivery is in
November when the season is over
** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For
your reference, details of the offer I reviewed appear below
Regards,
*** ***

The customer has received the partial shipment. Following are FedEx tracking numbers: *** and ***. Balance of his order will be shipped by August 30,

[redacted]
Here is there last email to me.
[redacted]
---------- Forwarded message ----------
From: [redacted]
Date: Wed, Oct 8, 2014 at 12:46 PM
Subject: RE: jerseys
To: [redacted] <[redacted]
 
The factory has shipped your uniforms from overseas with other customers' orders by ocean instead of air by mistake.  The shipment left the factory on Friday of last week.  Currently the shipment is in transit.  The shipment will arrive in Los Angeles on November 4, 2014.  After customs clearance we will ship the jerseys to you by November 7, 2014 by [redacted] from our California office and I will email you the [redacted] on November 7, 2014.  I apologize for the delay.
 
Regards,
[redacted]
NHS Group Inc.
[redacted]
 
 
From: [redacted] 
Sent: Wednesday, October 8, 2014 4:21 AM
To: [redacted] Sales
Subject: jerseys
 
Waiting for your shipping date.  I hope I have them by tomorrow or just send me my money back.

Our company policy is for delay to offer free merchandise.  We don't offer cash discount.  For the delay we have offered this customer $1,000 worth of free products which is 25% of his order amount.  The customer may not have immediate need to use these free products but he will be...

able to use these free products in future and therefore will not need to spend money to purchase the products again.  These free products will save customer $1,000.

Review: I am the Athletic Director for [redacted] h.s. the owner of Sported came to my school offering Uniforms for our Basketball team. He told me if we placed an order with him (early October) we would have uniforms by mid November (before season began) it is now February 6. Our season is over next week and we still have no uniforms. Every time I speak, text, email company delivery date gets pushed back. I've been given at least 5 different dates so far.Desired Settlement: I would like to cancel entire order (and not be responsible for paying anything- I will order uniforms from another company) and/or cut price in half at least. 30 practice jerseys to be delivered 6 months from now is not acceptable (what they offered)

Review: I order football uniforms, and a set of t-shirts and shorts back in July and finalized the order at the beginning of August, now it is November and our season is over and I have not received my uniforms or t-shirt and shorts. I was suppose to receive them back in September, then the vendor told me October, then the vendor told me Nov.5th.Desired Settlement: Refund the check our school sent to the vendor back in July.

Review: I ordered 15 Sweat Suits for my [redacted] Basketball team in November 2013. I paid cash ($750.00) and still have not received the sweat suits. I have called several times with no answer and e-mailed, each time I get a response, "I am currently at my over seas factory, I will get back to you."I am very upset at this and would like to file this complaint as I am sure Naushad, the sales representative name, has probably done this to several schools in the greater Los Angeles area. It is my hope that the Revdex.com shut this false business down, before Sportex or the NHS Group rob other schools of monies.Desired Settlement: It is my hope that the Revdex.com shut this company down. I would also like a full refund of my $750.00 dollars. I hope [redacted] is convicted and be put in jail for squandering money from high schools in Los Angeles.

Review: I ordered 15 warm ups from this company as nice gift for all of my seniors on our basketball team. I asked questions and Nashuad was fairly prompt. I then asked about PO and I was told that I needed to pay half first then the rest could be paid by a PO. I personally paid half and then this is when the problem began. When we originally spoke he told me that my things could be delivered in early December. I continued to ask him for tracking numbers which he kept telling me things were not ready yet and he was overseas at the factories. Early December became Christmas eve, then he told me to expect them the first week of January, then he said it got pushed back again to Jan.15. I called the number and sent an email saying that if my things did not arrive by Jan.15 I needed by money back as my season was by then 3/4 of the way over. Once I sent that email and call I have received no feedback or replies. My girls work hard for the money they raised to pay for these things, and they deserved things. I had to tell them that we were cheated and they were very upsetDesired Settlement: I would like that we either be refunded our money or given our warm ups. I hope that this company is stopped because this is horrible what he is doing to our schools. Especially low income schools who are excited about the opportunity to get quality gear they can afford, only for themselves to learn it was all a scam.

Review: I ordered football jerseys from [redacted] in May. I have sent them 2/3 of the Money. This was supposed to be a 10/12 week process. We over half way through the season and I have not received my uniforms. I have sent them numerous emails and have kept them all. The second to last email I told them to send me the jerseys or give me my money back. They said they would have a delivery confirmation for me by Thursday which they have not sent. I sent another email to them yesterday telling them I expect the jerseys by no later than Thursday.Desired Settlement: I just want the uniforms. It was to be a surprise for my team. We only have 2 home games left, this week and next. If I can not get them by this week for our homecoming game I want a refund. I have other bills to spend that money on.

Consumer

Response:

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I will forward you there last email to me about the uniforms. Now delivery is in November when the season is over.

Consumer

Response:

[redacted]

Here is there last email to me.

---------- Forwarded message ----------

From: [redacted]

Date: Wed, Oct 8, 2014 at 12:46 PM

Subject: RE: jerseys

To: [redacted] <[redacted]

The factory has shipped your uniforms from overseas with other customers' orders by ocean instead of air by mistake. The shipment left the factory on Friday of last week. Currently the shipment is in transit. The shipment will arrive in Los Angeles on November 4, 2014. After customs clearance we will ship the jerseys to you by November 7, 2014 by [redacted] from our California office and I will email you the [redacted] on November 7, 2014. I apologize for the delay.

Regards,

NHS Group Inc.

From: [redacted]

Sent: Wednesday, October 8, 2014 4:21 AM

To: [redacted] Sales

Subject: jerseys

Waiting for your shipping date. I hope I have them by tomorrow or just send me my money back.

Review: I ordered warm-up / sweat suits for my team in spring of 2014 so they would be ready by October of 2014 so my teams could utilize the sweat suits for the 2014-15 basketball season. The salesman, [redacted], promised an October delivery, then a November delivery, and then several other delivery dates. At this point, I still don't have order and our season is over. I put down 50% of the price, approximately $661.50 and I would like that refunded immediatleDesired Settlement: Full refund of the 50% deposit that I paid out ($661.50) for the merchandise.