Sports Monster

Sports Monster welcomes individuals to sign up for league programmingOur main requirement is that they are flexible on when and where they can play as individual teams are formed based on supply and demandAs we outline in our terms and conditions: https://columbusmonster.leaguelab.com/page/Terms-and-Conditions Section Individual RegistrationsSMC requires independent registrants to provide three league choices, when available, to be placed in any SMC seasonal sports leagueIndependent registrants placed in any of their three league choices are not eligible for any refundsIndependent registrants providing three league choices, when available, who cannot be placed will be entitled to a full refundIndividual registrants who provide only one or two options and cannot be placed in that league will be placed into the next available open same sport/skill level/format league - no refunds will be providedIf an individual is limited to only one option for placement, the recommended course of action is for them to form a full team to guarantee that placementOtherwise, three options are requiredWhen customers register, they are prompted to provide a 2nd and 3rd choiceYou can see below that this customer did not provide a 2nd and 3rd choiceSince her first option was not available, we placed the customer as agreed into the next available leagueShe told our manager, Ryan R***, that she could not attend that day - as she reported here - and he offered her the option to defer participation to the fallShe would also be able to move her registration to another sport/day if interested and would have had this option known if she had not rudely hung up the phone.The customer is not eligible for a refund as she agreed at time of registrationIf she would like to put some friends together to form a team, we will certainly credit her current fee towards the team feeIf she wishes to play another sport/day, she can inquire for optionsShe can also wait until fall or she can play Sundays this season