My compliant has been resolved.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Peter [redacted]
I tried mailing you the copies of said incident,but it came back undelivereable.Saying "attempted - not known" "unable to forward" To you address I saw online[redacted]
Dear Mr. [redacted]:I received the complaint you filed with the Revdex.com regarding your balance due on your mail order. It is important that I know if a customer has a concern with any part of our operation. Thank you for bringing it to my attention.I am very sorry, I made a...
mistake. After I sent back your check and letter I failed to talk to our Accounting Department and tell them to clear your account, which is why you received another invoice. I assure you your account is take care of now. I am returning your check and I apologize for the inconvenience.I recognize that you have many shopping options. Your satisfaction is extremely important to us and hopefully you will allow us another opportunity to provide you with the quality merchandise and service our customer shave come to expect when dealing with Sporty's.Sincerely, [redacted]Executive Vice President.
My compliant has been resolved.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Peter [redacted]
I tried mailing you the copies of said incident,but it came back undelivereable.Saying "attempted - not known" "unable to forward" To you address I saw online[redacted]
Per phone call from customer: My complaint as been resolved at this time.
Dear Mr. [redacted]:I received the complaint you filed with the Revdex.com regarding your balance due on your mail order. It is important that I know if a customer has a concern with any part of our operation. Thank you for bringing it to my attention.I am very sorry, I made a...
mistake. After I sent back your check and letter I failed to talk to our Accounting Department and tell them to clear your account, which is why you received another invoice. I assure you your account is take care of now. I am returning your check and I apologize for the inconvenience.I recognize that you have many shopping options. Your satisfaction is extremely important to us and hopefully you will allow us another opportunity to provide you with the quality merchandise and service our customer shave come to expect when dealing with Sporty's.Sincerely, [redacted]Executive Vice President.