Spotlight Music Inc

My name is [redacted], disabled in all 4 limbs and I just filed a complaint tonight against Spotlight Music for not giving me a total REFUND since my condition is not predictable and they knew that, the salesman.  Just another case of ma[redacted] a disabled personal feel embarrassed and ashamed. I...

told the two salesman my whole medical problems and how even though I have an implant I’m still in pain every single morning!  Please call me as they should make an exception for my situation esp. since NO ONE told us the return policy esp they made the first mistake by not putting it in the bag.  Due to my situation or not they should have mentioned when my husband called “by the way Mr. [redacted] the return policy is”. that is very bad business.  And finally I did check the waiver to authorize you to communicate my complaint with the business yet it didn’t check!!!
Please help me as since I can’t play it I really need the  $202.15 and my husband also bought a guitar and accessories which made the total:  $364.31.  I stood at the counter for 10 min while the saleman Mark who was rude to me took to fine the receipt.  By watching him sift through the sales and an online business and people coming in constantly my husband and I think they are doing very well!  I asked to speak to the Manager and he didn’t come out he talked to the salesman Mark who relayed everything to me.  There is nothing I need or could even use in the store with a life credit and they realize this esp. [redacted], the medical student sitting there the whole time!  [redacted] did say he was sorry they couldn't give me a refund and he felt bad!
Thank you for your time.  Once again the disabled person always gets treated like dirt!
Regards, [redacted]   Home [redacted].  I also have documentation for my disability, esp in the top limbs the nerve damage is fingertips to shoulder joints. Please help me!