Spotswood Construction Loans, LC

Wade Cash stated he and his crew will come to your come on Monday, July to take a look at your flooring

Revdex.com: I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below First I would like to thank Revdex.com for contacting Wade Floor Covering and obtaining the engineer's inspection resultsWe can see by the date of the report that Wade had the the results by early December and failed to relay them on to usOnly after failed returned calls and wasted visits to the store that we had to seek outside assistance As my husband tried to relay to Wade and his crew it appears that his thoughts were accurate in that the floor was laid to tight Our response is that Wade needs to contact my husband [redacted] @ [redacted] set up a time for his crew to come to the house to show us what procedure the engineer is recommending Only then will we decide if too evasive to complete If not, we want a contract written up by Wade to explain what their plan is and there will be no costs to us and if any damage is done they would be solely responsible and that the work will be done within a reasonable time period If we decide that we have too many concerns with the procedure and the integrity of the business to do the work, we are requesting a return of $for costs paid due to improper install If you have any questions, please contact me @ [redacted] *** and again many thanks to Revdex.com for your assistance Sincerely, [redacted] ***

An inspection was completed on 12/3/at [redacted] ***, Stuarts Draft, VA The flooring was installed in June The problem was stated as "noisy when walked on" and it was noticed months after installation was complete The inspection determined that the noise concern was minimal at time of inspection due to time of year and the corrections that have already been made No signs of manufacturing defect were identified during the inspection Product warranty coverage does not apply to installation and job site related concernsTo insure the noise concern does not re appear next summer expansion space should be cut at the areas identified in the report (see attached)

Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Per our phone conversation on Friday, Wade the owner of Wade Floor Covering did not stand up to his word He told my husband on the Monday before the 4th of July he would call us after the holiday weekend with a scheduled time for his crew to come by
As you and I discussed, we would still like Wade to come out an show and explain the engineer's suggestion If we decide we don't want that work done, we would like to discuss a settlement no less than $
We both are exhausted with the situation and want this over with at least some type of consideration to us
As you and I discussed on Friday, we did discuss the matter with our attorney's office back in December The issue with going through an attorney is paying out additional monies
We believe realistically that we are probably not going to get anywhere with this business If he isn't following up with after this second complaint, he doesn't care
Regards,
*** ***

Wade will call [redacted] and will also have the flooring distributor call.

Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
First I would like to thank Revdex.com for contacting Wade Floor Covering and obtaining the engineer's inspection results. We can see by the date of the report that Wade had the the results by early December and failed to relay them on to us. Only after failed returned calls and wasted visits to the store that we had to seek outside assistance.  
As my husband tried to relay to Wade and his crew it appears that his thoughts were accurate in that the floor was laid to tight. 
Our response is that Wade needs to contact my husband [redacted] @ [redacted] set up a time for his crew to come to the house to show us what procedure the engineer is recommending.  Only then will we decide if too evasive to complete.  If not, we want a contract written up by Wade to explain what their plan is and there will be no costs to us and if any damage is done they would be solely responsible and that the work will be done within a reasonable time period. 
If we decide that we have too many concerns with the procedure and the integrity of the business to do the work, we are requesting a return of $2500 for costs paid due to improper install. 
If you have any questions, please contact me @ [redacted] and again many thanks to Revdex.com for your assistance.
Sincerely, [redacted] *. [redacted]

An inspection was completed on 12/3/13 at [redacted], Stuarts Draft, VA.  The flooring was installed in June 2012. The problem was stated as "noisy when walked on" and it was noticed 2 months after installation was complete. 
The inspection determined that the...

noise concern was minimal at time of inspection due to time of year and the corrections that have already been made.
No signs of manufacturing defect were identified during the inspection.  Product warranty coverage does not apply to installation and job site related concerns. To insure the noise concern does not re appear next summer expansion space should be cut at the areas identified in the report.  (see attached)

Wade Cash stated he and his crew will come to your come on Monday, July 28 to take a look at your flooring.