A&E has a corner on the appliance repair market, which we evidently have Sears to thank for The service people are not trained properly to work on all of the equipment they service So, it's a *** shoot to get someone who knows what they are doing, and this can require multiple visits If you don't buy their service agreement, you are ripped off even more, since then not only do you lose time off of work staying home and waiting, but you also have to pay for each visit Additionally, their call center seems to be in the Philippines, and they refuse to transfer you to the States or give out any information about the location of the home office unless pressed
A&E has a corner on the appliance repair market, which we evidently have Sears to thank for The service people are not trained properly to work on all of the equipment they service So, it's a *** shoot to get someone who knows what they are doing, and this can require multiple visits If you don't buy their service agreement, you are ripped off even more, since then not only do you lose time off of work staying home and waiting, but you also have to pay for each visit Additionally, their call center seems to be in the Philippines, and they refuse to transfer you to the States or give out any information about the location of the home office unless pressed