[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me
Sent: Tuesday, October 18, 3:PMSubject: FW: Houston Revdex.com Complaint Record Restoration Spring Branch Honda On *** we performed the tire repair as requested. Customer has continued to service with us as recently as 10/12/16 Charley ***Spring Branch Honda
Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. They are not telling the truth. They have contacted me after I make this complaint. They only sent me the amount that they owe me which does not include the damage they caused because of not delivering my money on time. I only received part of the money that I should receive to resolve the issue. On the phone they said they have my number wrong so that they could not reach me. Interestingly on the lease agreement my number is listed correctly which was printed at the time of leasing on June 4, 2015.It has been more than a year I wonder why they decided to respond now!
[Provide details of why you are not satisfied with this resolution.]
Regards,
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Thank you for bring this complaint to my attention. I can assure you the Spring Branch Honda has never engaged in purposely removing a part for store gain nor will it ever. However we are cocerned that Mr. [redacted] believes this. We will be more tha happy to...
replace the key for wheel locks at no charge to him. He can contact either [redacted] (service Manager) or [redacted] (Service Director). To have this taken care of. Sincerely,
[redacted]
General Manager
Spring Branch Honda
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me
Sent: Tuesday, October 18, 3:PMSubject: FW: Houston Revdex.com Complaint Record Restoration Spring Branch Honda On *** we performed the tire repair as requested. Customer has continued to service with us as recently as 10/12/16 Charley ***Spring Branch Honda
Service
customer has had paperwork redone and warranty removed as requested. Mike C[redacted]Gen. Mgr.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. They are not telling the truth. They have contacted me after I make this complaint. They only sent me the amount that they owe me which does not include the damage they caused because of not delivering my money on time. I only received part of the money that I should receive to resolve the issue. On the phone they said they have my number wrong so that they could not reach me. Interestingly on the lease agreement my number is listed correctly which was printed at the time of leasing on June 4, 2015.It has been more than a year I wonder why they decided to respond now!
[Provide details of why you are not satisfied with this resolution.]
Regards,
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Thank you for bring this complaint to my attention. I can assure you the Spring Branch Honda has never engaged in purposely removing a part for store gain nor will it ever. However we are cocerned that Mr. [redacted] believes this. We will be more tha happy to...
replace the key for wheel locks at no charge to him. He can contact either [redacted] (service Manager) or [redacted] (Service Director). To have this taken care of. Sincerely,
[redacted]
General Manager
Spring Branch Honda
[redacted]