Springhill Medical Center

To seek resolution, we have refunded the order in question and reached out to the consumer.To ensure every customer is aware of return policies, they are accepted upon sign up.In addition, when an order is adjusted, the update has to be "accepted" before the order is finalizedThank you, Erin M [redacted] Director of Compliance, Zurvita

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me

Zurvita takes great pride in the care we put into developing our productsThis consumer has been contacted and we have explained that our products are not intended to treat, cure, alleviate any disease or disease symptoms.In addition, our canister states "Not recommended for children" due to the naturally occurring caffeineAs a member of the Direct Selling Association, we are dedicated towards protecting the consumerIn order to provide swift resolution, a refund has been provided

[They are incorrect, I contacted them 8-22-to cancel my membership, week before they took out this money but I am satisfied with getting my money backAs long as I get my money back I consider this solved Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meErin M*** from Zurvita updated my account and refunded the "unnecessary charges" for the shipment I did not make, dated 11/9/16.Thanks,*** ***

This case has been previously refunded and resolved

Zurvita has looked into this matter and it appears there was an error in updating the pricing in her back office.We have refunded the $and left a voice message to ensure *** understands this is the first time in years of business that we made made a price adjustment. It was time due to
inflation of goods and the need to continue to provide a stellar product. Zurvita set the price increase a month out and sent a letter out to our consumers to ensure they were aware. Thank you, Erin

To seek resolution, we have refunded the order in question and reached out to the consumer.To ensure every customer is aware of return policies, they are accepted upon sign up.In addition, when an order is adjusted, the update has to be "accepted" before the order is finalized. Thank...

you, Erin M[redacted] Director of Compliance, Zurvita

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.

Zurvita takes great pride in the care we put into developing our products. This consumer has been contacted and we have explained that our products are not intended to treat, cure, alleviate any disease or disease symptoms.In addition, our canister states "Not recommended for children" due to...

the naturally occurring caffeine. As a member of the Direct Selling Association, we are dedicated towards protecting the consumer. In order to provide swift resolution, a refund has been provided.

[redacted] is dedicated to provide stellar customer service to all of our consumers. Upon reviewing the account notes for this case, I do see the customer understood that she called us three days after the autoship was billed to stop it. During the sign up process, the account holder is able...

to either make a one time purchase or select a recurring monthly order. This account was set up as a recurring monthly order.  Our Call Center reps take great pride in working with customers and finding resolution.  To provide finality for [redacted] is reimbursing the $107.00.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in...

reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.

Hello,In investigating this claim, I have found an email we sent on March 9th requesting the return tracking for your order.Our plan is to return the amount once we had a tracking number to show the product is coming back.Please update us with that return tracking as we are going to process the...

refund today. Thank you,Zurvita Corporate

[They are incorrect, I contacted them 8-22-2016 to cancel my membership, week before they took out this money but I am satisfied with getting my money back. As long as I get my money back I consider this solved
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.