Sign in

SpringHill Recovery

Sharing is caring! Have something to share about SpringHill Recovery? Use RevDex to write a review
Reviews SpringHill Recovery

SpringHill Recovery Reviews (1)

My son-in-law was voluntarily admitted to the named addiction center [redacted] I helped with the fee SpringHill Recovery was charging for their services, long story short, he was discharged at his own request on [redacted] I have spoke with the Company [redacted] many times since, I was told by [redacted] it takes 2-4 wks? for a refund check to be processed, she added the prorated amount due is $5,800. Again today, [redacted]tells me "I have reached out to Corporate Office regarding your refund check,however, no mention of a check being cut. I am extremely concerned overthis issue, they still have my money and I, consistently are told "that is in Corporate Office hands" and it takes time to process. I believe, due time has been given and then some. Tried, today, to contact the Corporate Office, not sure if it even exists!Hoping you can assist in helping to get my refund of $5,800. Thanking you in advance,[redacted]Product_Or_Service: Therapy of depression & Drug addictionDesired SettlementA Refuund check sent to my PO Box for the amt. of $5,800 well, overdue.Business Response To Whom It May Concern,I am writing in response to the complaint filed by [redacted]. The consumer's son in law was in treatment at Spring Hill. He left treatment on [redacted] After speaking with the consumer to let her know that I would be speaking to our [redacted] of [redacted] to initiate a check request/refund. The corporate office was contacted and a check request was initiated on [redacted] after conversations with the consumer and our corporate office.A refund of $5,800.00 was initiated after determining his length of stay and financial obligations. The check request was approved by our corporate office in New Jersey and then sent for final processing of payment on [redacted] This was sent to our Main Corporate office in Skokie, Illinois. All accounts payable are through this office and needed prior approval from our New Jersey office first. This process was explained to the consumer as well.This writer conveyed to the consumer that the refund could take up to two to four weeks given the levels and people involved. This writer spoke with the consumer several times throughout the process, assuring her that this was being done and thanking her for her patience. UPS sent out the check on [redacted] and the consumer received full payment on [redacted] at [redacted] Despite the time that had passed, it still was within the quoted time frame from when the initial check request was submitted. Please do hesitate to contact me with any questions. I can be reached at XXX-XXX-XXXX, Extension [redacted] I appreciate your cooperation in this matter.

Check fields!

Write a review of SpringHill Recovery

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

SpringHill Recovery Rating

Overall satisfaction rating

Description: Rehabilitation Services

Address: 250 Spring Hill Rd., Ashby, Massachusetts, United States, 01431

Phone:

Show more...

Add contact information for SpringHill Recovery

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated