SpringHill Suites Canton

In response to the customer concern received from [redacted] We have completed a thorough investigation and have determined that there was coffee spilled or poured into the television while the guest was occupying the room [redacted] does acknowledge that the television was working upon entering the guest roomUpon her departure the television was found not working and coffee dripping from the bottom of the televisionThere was also found a cup with coffee in it on the television standBecause the guest is responsible for the guest room and the contents the guest would be financially responsible for the television repairsI will forward a copy of the quote from the technician and the billing from the technicianThank you, -- [redacted] Chief Operating Officer SpringHill Suites Canton

In response to the customer concern received from [redacted]. We have completed a thorough investigation and have determined that there was coffee spilled or poured into the television while the guest was occupying the room. [redacted] does acknowledge that the television...

was working upon entering the guest room. Upon her departure  the television was found not working and coffee dripping from the bottom of the television. There was also found a cup with coffee in it on the television stand. Because the guest is responsible for the guest room and the contents the guest would be financially responsible for the television repairs. I will forward a copy of the quote from the technician and the billing from the technician. Thank you, -- [redacted]Chief Operating Officer SpringHill Suites Canton