Springman, Braden, Wilson & Pontius, PC

Mr [redacted] contacted our office on 4/19/via voicemail expressing that he was not the person we were trying to contact and stating there was incorrect information on his credit report.? He spoke to a member of our office staff the same day, supplied the information necessary for us to investigate and make a determination regarding his concerns.? After review of the requested information he supplied, our office determined he was not the person we were attempting to contact and corrected the credit reporting on the same day, 4/19/16.? Our credit reporting information is updated monthly, the next update is scheduled for tomorrow, 5/6/16.? In the meantime, we mailed and e-mailed a letter to him stating he was not the person we were seeking so he could have something in hand in the event a creditor required this information more quickly than having to wait for the credit reporting update to occur electronicallyWe also spoke to him by phone regarding our findings and the action taken.? Mr [redacted] has notified the credit bureau the reporting was disputed and we have verified with the credit bureau that we agreed with his dispute and had corrected the credit reporting.Mr [redacted] has indicated that his desired settlement of this matter is to have us contact the credit agencies as soon as possible to correct the credit reporting and correct the credit reporting.? We have complied with this as explained above and have also provided concrete documentation which can be provided to any potential creditors while the credit reporting process takes effect electronically.? We apologize for any inconvenience and appreciate Mr***'s cooperation and assistance in resolving this matter

Thank you for the opportunity to respond to the complaint the Revdex.com received from Ms [redacted] and forwarded to our office on 3/9/ We have reviewed the file in this matter and note the followingMs [redacted] is the property owner of a home that is part of a homeowner’s association As a member of the homeowner’s association she is subject to the requirements set forth in the governing documents for the Association The homeowner’s association is our client Among other things, the governing documents impose an obligation for payment of monthly assessments on all homeowners, as well as providing for late fees, interest and if necessary, attorney fees and costs if payments are not made in accordance with the governing documents The governing documents also explain what happens if the assessments are not tendered as required Prior to submitting any case for legal action, the association sends notification to any homeowner that their account is delinquent, invites resolution of the matter before submitting the case for legal actionThis matter was submitted to our firm in March The matter has proceeded through the requisite processes and the courts as required by law We have reviewed Ms [redacted] ’ file and are mailing her a detailed summary of the case and grounds for our client’s position in this matter Should she find any inaccuracies in application of payments or the balance of her account we invite her to communicate those to usBoth this firm and our client have complied with all of the legal requirements applicable to these types of cases We are very experienced in these matters and take pride in being ethical and professional in pursuing resolution of these matters in the most expedient manner possible This is not a one sided effort though and it takes the cooperation of all parties involved to resolve what is typically a simple matter We are happy to discuss a resolution of this matter to achieve a satisfactory conclusion with minimal expense

Thank you for the opportunity to respond to the complaint the Revdex.com received from Mr [redacted] forwarded to our office on 1/15/ We have reviewed the file in this matter and note the followingMr [redacted] is the property owner of a home that is part of a homeowner’s association As a member of the homeowner’s association Mr [redacted] is subject to the requirements set forth in the governing documents for the Association The homeowner’s association is our client Among other things, the governing documents impose an obligation for payment of monthly assessments on all homeowners, as well as providing for late fees, interest and if necessary, attorney fees and costs if payments are not made in accordance with the governing documents The governing documents also explain what happens if the assessments are not tendered as required Prior to submitting any case for legal action, the association sends notification to any homeowner that their account is delinquent, invites resolution of the matter before submitting the case for legal action and offering payment terms without resort to legal process for qualifying homeowners such as Mr [redacted] if the homeowner responds on a timely basisThis matter was submitted to our firm in mid November, and the requisite correspondence was mailed to Mr [redacted] While Mr [redacted] did respond by directing that a payment be submitted and received in our office on December 18, 2017, unfortunately it did not include all sums due as of the date of payment as additional amounts had accrued as of December 1, At no time was this office contacted by anyone or any entity in reference to verifying any balance due prior to receipt of the December 18, payment We routinely provide this type of information upon request Had our office been contacted, we would have provided the information requested and Mr [redacted] ’s dispute may not have been necessary If Mr [redacted] is able to provide any documentation that his title company contacted our firm for a balance due as of a certain date before December 1, 2017, we would appreciate seeing this to make sure no error has occurredBoth this firm and our client have complied with all of the legal requirements applicable to these types of cases We are very experienced in these matters and take pride in being ethical and professional in pursuing resolution of these matters in the most expedient manner possible This is not a one sided effort though and it takes the cooperation of all parties involved to resolve what is typically a simple matter We are happy to discuss a resolution of this matter with Mr [redacted] ’s attorney to achieve a satisfactory conclusion with minimal expense

Thank you for the opportunity to respond to the complaint the Revdex.com received from Mr*** forwarded to our office on 1/15/18. We have reviewed the file in this matter and note the followingMr*** is the property owner of a home that is part of a homeowner’s
association. As a member of the homeowner’s association Mr*** is subject to the requirements set forth in the governing documents for the Association. The homeowner’s association is our client. Among other things, the governing documents impose an obligation for payment of monthly assessments on all homeowners, as well as providing for late fees, interest and if necessary, attorney fees and costs if payments are not made in accordance with the governing documents. The governing documents also explain what happens if the assessments are not tendered as required. Prior to submitting any case for legal action, the association sends notification to any homeowner that their account is delinquent, invites resolution of the matter before submitting the case for legal action and offering payment terms without resort to legal process for qualifying homeowners such as Mr*** if the homeowner responds on a timely basis This matter was submitted to our firm in mid November, and the requisite correspondence was mailed to Mr***. While Mr*** did respond by directing that a payment be submitted and received in our office on December 18, 2017, unfortunately it did not include all sums due as of the date of payment as additional amounts had accrued as of December 1, 2017. At no time was this office contacted by anyone or any entity in reference to verifying any balance due prior to receipt of the December 18, payment. We routinely provide this type of information upon request. Had our office been contacted, we would have provided the information requested and Mr***’s dispute may not have been necessary. If Mr*** is able to provide any documentation that his title company contacted our firm for a balance due as of a certain date before December 1, 2017, we would appreciate seeing this to make sure no error has occurredBoth this firm and our client have complied with all of the legal requirements applicable to these types of cases. We are very experienced in these matters and take pride in being ethical and professional in pursuing resolution of these matters in the most expedient manner possible. This is not a one sided effort though and it takes the cooperation of all parties involved to resolve what is typically a simple matter. We are happy to discuss a resolution of this matter with Mr***’s attorney to achieve a satisfactory conclusion with minimal expense

Thank you for the opportunity to respond to the complaint the Revdex.com received from Ms*** and forwarded to our office on 3/9/18. We have reviewed the file in this matter and note the followingMs*** is the property owner of a home that is part of a homeowner’s
association. As a member of the homeowner’s association she is subject to the requirements set forth in the governing documents for the Association. The homeowner’s association is our client. Among other things, the governing documents impose an obligation for payment of monthly assessments on all homeowners, as well as providing for late fees, interest and if necessary, attorney fees and costs if payments are not made in accordance with the governing documents. The governing documents also explain what happens if the assessments are not tendered as required. Prior to submitting any case for legal action, the association sends notification to any homeowner that their account is delinquent, invites resolution of the matter before submitting the case for legal action This matter was submitted to our firm in March The matter has proceeded through the requisite processes and the courts as required by law. We have reviewed Ms***’ file and are mailing her a detailed summary of the case and grounds for our client’s position in this matter. Should she find any inaccuracies in application of payments or the balance of her account we invite her to communicate those to usBoth this firm and our client have complied with all of the legal requirements applicable to these types of cases. We are very experienced in these matters and take pride in being ethical and professional in pursuing resolution of these matters in the most expedient manner possible. This is not a one sided effort though and it takes the cooperation of all parties involved to resolve what is typically a simple matter. We are happy to discuss a resolution of this matter to achieve a satisfactory conclusion with minimal expense

Mr*** contacted our office on 4/19/via voicemail expressing that he was not the person we were trying to contact and stating there was incorrect information on his credit report. He spoke to a member of our office staff the same day, supplied the information necessary for us to
investigate and make a determination regarding his concerns. After review of the requested information he supplied, our office determined he was not the person we were attempting to contact and corrected the credit reporting on the same day, 4/19/16. Our credit reporting information is updated monthly, the next update is scheduled for tomorrow, 5/6/16. In the meantime, we mailed and e-mailed a letter to him stating he was not the person we were seeking so he could have something in hand in the event a creditor required this information more quickly than having to wait for the credit reporting update to occur electronicallyWe also spoke to him by phone regarding our findings and the action taken. Mr*** has notified the credit bureau the reporting was disputed and we have verified with the credit bureau that we agreed with his dispute and had corrected the credit reporting.Mr*** has indicated that his desired settlement of this matter is to have us contact the credit agencies as soon as possible to correct the credit reporting and correct the credit reporting. We have complied with this as explained above and have also provided concrete documentation which can be provided to any potential creditors while the credit reporting process takes effect electronically. We apologize for any inconvenience and appreciate Mr***'s cooperation and assistance in resolving this matter

Thank you for the opportunity to respond to the complaint the Revdex.com received from Ms*** *** forwarded to our office on 3/27/17. We have reviewed the file in this matter and note the following Ms***’s case was submitted to our office as a collection matter by
our client, her former landlord, subsequent to the end of her tenancy at *** *** *** *** *** ** *** for unpaid amounts due. Ms*** was informed of the claim via correspondence from our office and disputed the claim on 9/15/We mailed verification of the claim to her on 9/16/requesting she let us know of her position on the matter but received no response. Ultimately our office filed a lawsuit for money damages on 4/7/in *** County Court, case number ***. Prior to filing the case, our process server personally served Ms*** with a Summons, Complaint and Answer form on 3/22/16. The case was set for an initial court date of 5/4/16. Ms *** failed to appear or file a responsive pleading disputing the claim for money judgment in the case and a default judgment for $entered against her on 5/3/16. We informed Ms*** of the entry of judgment via a letter dated 5/12/16. Ms*** sent an e-mail on 12/3/once again disputing the claim and, although not required to do so, we mailed another verification letter to her that included the judgment information, the court documents, the affidavit of service notifying her of the lawsuit in advance and the supporting documentation for the claim Ms*** posted a negative customer review of our law firm on the Revdex.com’s website on 12/5/to which we responded. Now we find ourselves responding yet again to another groundless attack on our law firm. At no time during the course of our dealings with Ms*** have we indicated to her that the claim was invalid or otherwise improper. We have been reported the matter as disputed to the credit bureau but at no time has any credit bureau informed us that Ms*** has disputed the claim directly to them despite her assertions that she has obtained information from unknown sources that the claim was invalid or a “fake debt”. Our law firm has at all times met the numerous legal and ethical obligations to which we are bound in pursuit of this matter. In addition to opportunities to resolve this matter short of a lawsuit, Ms*** has had all of the opportunities our courts provide to dispute the matter in court but she chose not toAs a consequence, the money judgment entered. In keeping with our obligation to our client and in accordance with the law, we will continue to pursue the claim with the legal tools available to us but remain open to any and all reasonable settlement offers from Ms*** and/or the attorney she now maintains she has but from whom we have never heardOur law firm is very experienced in these matters and we are proud of our hard earned reputation as a fair minded and ethical firm that is always ready and willing to resolve those matters entrusted to us in a fair and equitable way for all parties concerned Respectfully Submitted this 30th day of March, Springman, Braden, Wilson & Pontius P.C

Initial Business Response /* (1000, 6, 2015/12/10) */
Our law firm has been retained to collect a consumer debt We are seeking to locate*** ***, age Based on information obtained from*** and ***, telephone records indicate *** with a mailing address
of* matches the person we are attempting to locate Complainant has indicated he is not the person we seek We need information such as a signature sample, the last digits of his social security number or a legible copy of a driver's license containing his signature and photo for the purposes of evaluating his responseUpon submission of sufficient information we would be able to evaluate his response If he is not the person we are attempting to locate, we will exclude him from our search and provide him with a letter to that effect, with our apologies
Initial Consumer Rebuttal /* (3000, 8, 2015/12/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I am not the one they look forAnd it is ilegal to ask the social security number and a copy of my driver lisence and my signatureMy son, *** lived with me but he has another address nowHe already sent them his dataAnd they sent him a letter that he is not the one they are looking forI cannot send my personal infoThere are people stealing identity
Final Business Response /* (4000, 10, 2015/12/17) */
Based on complainant's representation that he is the father of *** who has been excluded from our case,we will accept that complainant is not the person we seek in this matter
Final Consumer Response /* (2000, 12, 2015/12/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept itWe are just worried about the information that my son gave them
But I accept

Initial Business Response /* (1000, 6, 2015/12/10) */
Our law firm has been retained to collect a consumer debt. We are seeking to locate[redacted], age 28. Based on information obtained from[redacted] and [redacted], telephone records indicate [redacted] with a mailing address...

of[redacted] matches the person we are attempting to locate. Complainant has indicated he is not the person we seek. We need information such as a signature sample, the last 4 digits of his social security number or a legible copy of a driver's license containing his signature and photo for the purposes of evaluating his response. Upon submission of sufficient information we would be able to evaluate his response. If he is not the person we are attempting to locate, we will exclude him from our search and provide him with a letter to that effect, with our apologies.
Initial Consumer Rebuttal /* (3000, 8, 2015/12/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I am not the one they look for. And it is ilegal to ask the social security number and a copy of my driver lisence and my signature. My son, [redacted] lived with me but he has another address now. He already sent them his data. And they sent him a letter that he is not the one they are looking for. I cannot send my personal info. There are people stealing identity.
Final Business Response /* (4000, 10, 2015/12/17) */
Based on complainant's representation that he is the father of [redacted] who has been excluded from our case,we will accept that complainant is not the person we seek in this matter.
Final Consumer Response /* (2000, 12, 2015/12/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept it. We are just worried about the information that my son gave them.
But I accept.

Thank you for the opportunity to respond to the complaint the Revdex.com received from Mr. [redacted] forwarded to our office on 1/15/18.  We have reviewed the file in this matter and note the following. Mr. [redacted] is the property owner of a home that is part of a homeowner’s...

association.  As a member of the homeowner’s association Mr. [redacted] is subject to the requirements set forth in the governing documents for the Association.  The homeowner’s association is our client.  Among other things, the governing documents impose an obligation for payment of monthly assessments on all homeowners, as well as providing for late fees, interest and if necessary, attorney fees and costs if payments are not made in accordance with the governing documents.  The governing documents also explain what happens if the assessments are not tendered as required.  Prior to submitting any case for legal action, the association sends notification to any homeowner that their account is delinquent, invites resolution of the matter before submitting the case for legal action and offering payment terms without resort to legal process for qualifying homeowners such as Mr. [redacted] if the homeowner responds on a timely basis. This matter was submitted to our firm in mid November, 2017 and the requisite correspondence was mailed to Mr. [redacted].  While Mr. [redacted] did respond by directing that a payment be submitted and received in our office on December 18, 2017, unfortunately it did not include all sums due as of the date of payment as additional amounts had accrued as of December 1, 2017.  At no time was this office contacted by anyone or any entity in reference to verifying any balance due prior to receipt of the December 18, 2017 payment.  We routinely provide this type of information upon request.  Had our office been contacted, we would have provided the information requested and Mr. [redacted]’s dispute may not have been necessary.  If Mr. [redacted] is able to provide any documentation that his title company contacted our firm for a balance due as of a certain date before December 1, 2017, we would appreciate seeing this to make sure no error has occurred. Both this firm and our client have complied with all of the legal requirements applicable to these types of cases.  We are very experienced in these matters and take pride in being ethical and professional in pursuing resolution of these matters in the most expedient manner possible.  This is not a one sided effort though and it takes the cooperation of all parties involved to resolve what is typically a simple matter.  We are happy to discuss a resolution of this matter with Mr. [redacted]’s attorney to achieve a satisfactory conclusion with minimal expense.

Thank you for the opportunity to respond to the complaint the Revdex.com received from Ms. [redacted] forwarded to our office on 3/27/17.  We have reviewed the file in this matter and note the following. Ms. [redacted]’s case was submitted to our office as a collection matter by...

our client, her former landlord, subsequent to the end of her tenancy at [redacted] for unpaid amounts due.  Ms. [redacted] was informed of the claim via correspondence from our office and disputed the claim on 9/15/15. We mailed verification of the claim to her on 9/16/15 requesting she let us know of her position on the matter but received no response.  Ultimately our office filed a lawsuit for money damages on 4/7/16 in [redacted] County Court, case number [redacted].  Prior to filing the case, our process server personally served Ms. [redacted] with a Summons, Complaint and Answer form on 3/22/16.  The case was set for an initial court date of 5/4/16.  Ms [redacted] failed to appear or file a responsive pleading disputing the claim for money judgment in the case and a default judgment for $1250.89 entered against her on 5/3/16.  We informed Ms. [redacted] of the entry of judgment via a letter dated 5/12/16.  Ms. [redacted] sent an e-mail on 12/3/16 once again disputing the claim and, although not required to do so, we mailed another verification letter to her that included the judgment information, the court documents, the affidavit of service notifying her of the lawsuit in advance and the supporting documentation for the claim.   Ms. [redacted] posted a negative customer review of our law firm on the Revdex.com’s website on 12/5/17 to which we responded.  Now we find ourselves responding yet again to another groundless attack on our law firm.  At no time during the course of our dealings with Ms. [redacted] have we indicated to her that the claim was invalid or otherwise improper.  We have been reported the matter as disputed to the credit bureau but at no time has any credit bureau informed us that Ms. [redacted] has disputed the claim directly to them despite her assertions that she has obtained information from unknown sources that the claim was invalid or a “fake debt”.  Our law firm has at all times met the numerous legal and ethical obligations to which we are bound in pursuit of this matter.  In addition to opportunities to resolve this matter short of a lawsuit, Ms. [redacted] has had all of the opportunities our courts provide to dispute the matter in court but she chose not to. As a consequence, the money judgment entered.  In keeping with our obligation to our client and in accordance with the law, we will continue to pursue the claim with the legal tools available to us but remain open to any and all reasonable settlement offers from Ms. [redacted] and/or the attorney she now maintains she has but from whom we have never heard. Our law firm is very experienced in these matters and we are proud of our hard earned reputation as a fair minded and ethical firm that is always ready and willing to resolve those matters entrusted to us in a fair and equitable way for all parties concerned.   Respectfully Submitted this 30th day of March, 2017 Springman, Braden, Wilson & Pontius P.C.

Thank you for the opportunity to respond to the complaint the Revdex.com received from Ms. [redacted] and  forwarded to our office on 3/9/18.  We have reviewed the file in this matter and note the following. Ms. [redacted] is the property owner of a home that is part of a homeowner’s...

association.  As a member of the homeowner’s association she is subject to the requirements set forth in the governing documents for the Association.  The homeowner’s association is our client.  Among other things, the governing documents impose an obligation for payment of monthly assessments on all homeowners, as well as providing for late fees, interest and if necessary, attorney fees and costs if payments are not made in accordance with the governing documents.  The governing documents also explain what happens if the assessments are not tendered as required.  Prior to submitting any case for legal action, the association sends notification to any homeowner that their account is delinquent, invites resolution of the matter before submitting the case for legal action. This matter was submitted to our firm in March 2017. The matter has proceeded through the requisite processes and the courts as required by law.  We have reviewed Ms. [redacted]’ file and are mailing her a detailed summary of the case and grounds for our client’s position in this matter.  Should she find any inaccuracies in application of payments or the balance of her account we invite her to communicate those to us. Both this firm and our client have complied with all of the legal requirements applicable to these types of cases.  We are very experienced in these matters and take pride in being ethical and professional in pursuing resolution of these matters in the most expedient manner possible.  This is not a one sided effort though and it takes the cooperation of all parties involved to resolve what is typically a simple matter.  We are happy to discuss a resolution of this matter to achieve a satisfactory conclusion with minimal expense.

Mr. [redacted] contacted our office on 4/19/16 via voicemail expressing that he was not the person we were trying to contact and stating there was incorrect information on his credit report.  He spoke to a member of our office staff the same day, supplied the information necessary for us to...

investigate and make a determination regarding his concerns.  After review of the requested information he supplied, our office determined he was not the person we were attempting to contact and corrected the credit reporting on the same day, 4/19/16.  Our credit reporting information is updated monthly, the next update is scheduled for tomorrow, 5/6/16.  In the meantime, we mailed and e-mailed a letter to him stating he was not the person we were seeking so he could have something in hand in the event a creditor required this information more quickly than having to wait for the credit reporting update to occur electronically. We also spoke to him by phone regarding our findings and the action taken.  Mr. [redacted] has notified the credit bureau the reporting was disputed and we have verified with the credit bureau that we agreed with his dispute and had corrected the credit reporting.Mr. [redacted] has indicated that his desired settlement of this matter is to have us contact the credit agencies as soon as possible to correct the credit reporting and correct the credit reporting.  We have complied with this as explained above and have also provided concrete documentation which can be provided to any potential creditors while the credit reporting process takes effect electronically.  We apologize for any inconvenience and appreciate Mr. [redacted]'s cooperation and assistance in resolving this matter.