Springs Window Fashion Reviews (%countItem)
Springs Window Fashion Rating
Address: 33 W 3rd St Ste 400, Williamsport, Pennsylvania, United States, 17701-6532
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I purchased Graber blinds and solar shades through Costco starting back in June of 2017 and as of today, January 25, 2018, my blinds are still not installed. To date, Graber has sent the wrong solar shades (manual instead of remote), sent broken blinds (4 times the blinds they have provided have been broken), not sent all the correct parts for solar shades, and then sent blinds that were branded in another one of their companies names instead of Graber. Each time they send faulty products, they tell me I have to wait in line for my blinds to be manufactured. So that mean at least 4 weeks for each of THEIR SCREW UPS! It's ridiculous that since my original installation date in August of 2017 that I still don't have all my blinds installed and working properly. Graber's response to date has basically been telling me tough and to wait. How on earth can a business act like this to customers? My blinds/shades cost over $10K and their resolution has been a $300 discount... which is a joke of a resolution and I will wait and see if this actually happens. Keep in mind that instead of only taking off 1 days worth of work for the installation window, I have taken off multiple all due to the errors of Graber.