We are currently working with Mrs***We are not refusing responsibility for the inspection or neither trying to ignore herWe had a prior appointment on the date 08/03/at noon appointment was missed from her and there was a misunderstanding in some point since our technical provider had
an power outage in the area from where my office is located at some point as well, but I jonas *** recently made an agreement with Mrs*** for an appointment for the date of 08/10/Wednesday at 09:AM via e-mail in order to Inspect and review in detail all the job performance made from our technicians including her concerns, we are trying to work with her in order to meet her satisfactionWe will discuss with customer in reference the estimate pricing and I will try to have all this situation resolveI jonas *** decided that I will be working with her directly and suggested the customer to do the same in order to be in the same pageOnce the job performance is updated I will personally walk her through the job performance and make sure it meets her satisfaction
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
We are currently working with Mrs***We are not refusing responsibility for the inspection or neither trying to ignore herWe had a prior appointment on the date 08/03/at noon appointment was missed from her and there was a misunderstanding in some point since our technical provider had
an power outage in the area from where my office is located at some point as well, but I jonas *** recently made an agreement with Mrs*** for an appointment for the date of 08/10/Wednesday at 09:AM via e-mail in order to Inspect and review in detail all the job performance made from our technicians including her concerns, we are trying to work with her in order to meet her satisfactionWe will discuss with customer in reference the estimate pricing and I will try to have all this situation resolveI jonas *** decided that I will be working with her directly and suggested the customer to do the same in order to be in the same pageOnce the job performance is updated I will personally walk her through the job performance and make sure it meets her satisfaction
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.