Sprinkler One

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
As I stated in the complaint that ** *** did not want to go over my grass due to leaving deep tracks in the lawn and ensured me nothing would happen to the driveway other than some dirt tracks the would go away after a week or so with hosing down do therefore his response if and said nothing to that affect actually he said the absolute opposite ensuring me it would be fineSo therefore he his a liar performs poor quality work the job that was done was not what he promoted in no way at all.so my response to his response is he is a liar
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Too many flaws in his story points to a liar and a coward of a ***/businessman
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

As I did the estimate with *** ***, I suggested to him that we should go over the grass area to bring dirt into the backyard instead of going over the drivewayHe insisted for us to go over the driveway because he did not want to ruin the grass that looked nice on that side area, so we went
over the driveway. The asphalt had a ledge to it as it went to the backyardI told *** *** I would build a ramp with his bluestone pebble, but I could not guarantee it wouldnt crack, or be held responsible if it didHe told us to use that area only to go into backyard. When we were pulling pipe for his sprinkler system, he told my employee (I was there also) where he could pull the pipe through the ground and that there was no wire thereHe was wrong, and the wire was not buried the 18inches to code, and we hit it several times.As for not getting back to him; we did the job on Thursday 4/**/He called my cell phone that night and left a message saying "this is ***, we have a problem"The previous day I had done a job for *** *** of *** ***, and because *** *** did not specify any other information, I assumed it was *** *** because the message sounded like him, and called him back instead of *** ***Friday 4/**/15, the next day, *** *** called my office and spoke to my secretary at around 10amMy foreman, ***, who did most of the job called him back that day and was there the following day, Saturday 4/**/to trench in a new electric line, even though it was not his responsibility; as *** *** showed us as we were doing the job where he wanted us to pull lines. My foreman repaired the damage for *** *** the day after he called.
*** ***

Review: Prior to services the [redacted] came by for deposit and go over plans and description of job I suggested to remove some stone my self and he stated don't worry my guys will do it and place everything the way it was. I was uncomfortable cause of price of material but went ahead to trust him during the job the workers dug a trench and when it was time to close it up they put mostly stone first and dirt last. Secondly a machine had to be driven on driveway and was told he did not want to go over lawn cause it would leave big deep tracks in the lawn so he suggested the driveway and not to worry no damage would occur. not so true my driveway cracked in to different locations and was notified and just covered it up and proceeded with the job.number three is a underground electric line was cut and they were advised to the location of the line but still managed to cut the line in numerous location... When notified go no response from [redacted] he would not pick up the phone ignoring numerous calls didn't not come to look at damage.. The Forman came by they next day to dig a trench so I could run a new electric line but that was like pulling teeth reluctantly he didn't even want to do that...one again I went over job with [redacted] and discussed my concerns and said not to worry no damage would occurDesired Settlement: Repair or settlement in dollar form

Business

Response:

As I did the estimate with [redacted], I suggested to him that we should go over the grass area to bring dirt into the backyard instead of going over the driveway. He insisted for us to go over the driveway because he did not want to ruin the grass that looked nice on that side area, so we went over the driveway. The asphalt had a ledge to it as it went to the backyard. I told [redacted] I would build a ramp with his bluestone pebble, but I could not guarantee it wouldnt crack, or be held responsible if it did. He told us to use that area only to go into backyard. When we were pulling pipe for his sprinkler system, he told my employee (I was there also) where he could pull the pipe through the ground and that there was no wire there. He was wrong, and the wire was not buried the 18inches to code, and we hit it several times.As for not getting back to him; we did the job on Thursday 4/**/15. He called my cell phone that night and left a message saying "this is [redacted], we have a problem". The previous day I had done a job for [redacted] of [redacted], and because [redacted] did not specify any other information, I assumed it was [redacted] because the message sounded like him, and called him back instead of [redacted]. Friday 4/**/15, the next day, [redacted] called my office and spoke to my secretary at around 10am. My foreman, [redacted], who did most of the job called him back that day and was there the following day, Saturday 4/**/15 to trench in a new electric line, even though it was not his responsibility; as [redacted] showed us as we were doing the job where he wanted us to pull lines. My foreman repaired the damage for [redacted] the day after he called.