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St. Anton Management

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Reviews St. Anton Management

St. Anton Management Reviews (4)

Holding deposit on apartment has not been refunded. Customer, [redacted], is requesting $300 be refunded in a timely manner. On December 18th, 2014 a refund check in the amount of $300 (check# 607) was issued and mailed to [redacted] at [redacted].

Review: This company violates local ordinances, fails to fix issues within the apartments in a timely manner, fails to respond and fix issues relating to health conditions and this company fails to provide a safe and secure environment where families are afforded 'quiet enjoyment'. (Quiet enjoyment is a right to the undisturbed use and enjoyment of real property by a tenant or landowner. The right to quiet enjoyment is contained in covenants concerning real estate. Generally a covenant is an agreement between two parties to do or refrain from doing something.) This company fails to provide the basic health and safety requirements as mandated by local, state and federal laws.The apartment complex manager is ill equipped to handle the job of running this complex within basic safe and legal limits as set forth by law and common sense. She is confrontational and physically violent. This manager throws tantrums in public forums. She yells, screams, finger points and acts as if she is a parent admonishing children and has even 'run up' on tenants nearly nose to nose - from around corners - ambushing those people she wants to deal with. The apartment manager is vindictive and seems to be writing her own policy as to who gets her attention and who doesn't.The manager has no standard operating procedure. She does not follow state and local law. She violates her on policies set forth by her parent company. For instance, she has people living with her that are not on lease thus not tenants. That is a clear violation of the apartment complex rules as well as the federal regulations concerning low income housing. There have been as many as 8 people living with her.This complex violates civil rites, HIPPA, local and state law and federal regulations daily and has gone unchecked for years.This company publicly attacks US Armed Service Members and publicly talks about their medical conditions to other tenants. They enter apts unlawfully and run the apartment complex without any moral compass.Desired Settlement: 1. The complex be investigated for violating HIPPA, tenant civil rights, covenant of quite enjoyment, local and state law, federal regulations and fraud waste and abuse at all government levels.2. The complex be audited by health and safety officials.3. The complex start following the law in relation to "notice" as codified in CA property law. 4. The current management company MUST be replaced or the team recycled out in order to let our community heal.

Review: We applied for a low income housing apartment in Tustin, CA back in the end of February, 2015 . The Apartment complex is Anton Legacy, owned by St. Anton Management. We qualified for Very low income housing. We have been going back and forth with them giving them all the items they need to make sure that we qualify for this very low income housing, visiting their office once a week, sometimes twice, updating our profile for compliance. During the first few stages of this process we were asked if we would like the option to rent a garage for an extra $125 per month. We said yes and [redacted] (Anton rep) filled out our form including the extra payment for the garage. The document was signed and we turned in a cashier's check as a deposit/hold for the apartment including the garage.On April 9, I was left a voicemail from [redacted] (Anton Rep) telling me that she has good news. I called her back and she let me know that our file was compliant and we would soon get called in to sign the lease.Yesterday, April 29, we got a call to make an appointment to sign the lease on Saturday. As she ([redacted]) was giving us instructions on what to bring we noticed that she told us to bring a check for lower rent. They had excluded the garage. Apparently, the City of Tustin had told them they could only rent Garages to Moderate income applicants. This was the first time we had heard about this and they said they found out a month ago. They made no effort to contact us (approved less than a month ago) and let us know. We emailed the property manager ([redacted]) and she said she cannot do anything about the issue.We were counting on the garage for our car and extra storage for items we cannot fit in the apartment. These items we do not want to sell (as we would not get a good price for them) and are for our future home. Now we must make plans on short notice to accommodate for their mistake of offering a garage and for not taking the time to inform us with at least a simple call or email about their mistake on city regulations.Desired Settlement: We would like to get the garage that we paid a hold deposit and signed for.

Consumer

Response:

Complaint ID #[redacted] regarding St. Anton

Review: [redacted], owned by St Anton Management, did not refund my holding deposit of $300 on a unit as per contract after being denied the option to rent.On September 29, 2014 I put down a holding deposit of $300 on the unit 156 303 via money order. After a long period of waiting, we were denied the unit on the 2nd of December. The contract we signed and currently possess stated we would be returned the money if rejected, but staff has not rendered repayment in any form to us.I have kept copies of the signed contract and copies of the money order given to the staff at [redacted] in Anaheim, CA on the 29th of September. It has been nearly impossible for me to get in contact with the leasing office and get a straight answer for my concerns or information about my refund.Desired Settlement: I request that our contract be honored and the $300 owed to be refunded in a timely manner.

Business

Response:

Holding deposit on apartment has not been refunded. Customer, [redacted], is requesting $300 be refunded in a timely manner. On December 18th, 2014 a refund check in the amount of $300 (check# 607) was issued and mailed to [redacted] at [redacted].

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Description: Property Management

Address: 1801 I Street, Suite 200, Sacramento, California, United States, 95811

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