Initial Business Response /* (1000, 9, 2016/08/12) */
Revdex.com COMMENT: Business called and gave this statement
He told me to come by and look at itI did come by his house and look at itFront door was wide open and no answer so I went around back to look at the jobIt looked fineI did look at
it and he states that I did not look at itHe says I didn't do the job right, but my two guys who did the job did do it rightI asked my guys and I also asked *** if the job was good and he agreed it looked goodHe has been using the patioHe has flower pot and a bar b que grill on it
Initial Consumer Rebuttal /* (3000, 11, 2016/08/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
If *** came to my front door and it was was open somebody was homeMy dog usually has a fit if someone rings doorbell or knocksA phone call would have gotten someones attentionI have no problem with the surface finishMy problem is that I wanted a patio extension instead of a handicap ramp*** and I agreed that the north edge would extend out level to the east and that slope would extend up toward the house at same pitch as my existing patioWhat I received is more of a ramp up to the patio instead of being a patio extensionAs previously stated I was leaving town that morning and went ahead and paid ***His men were still working on the pad, but I was not aware that it had that much slopeHindsight tells me that I should have gotten my level out and checked things or at least loaned them my levelI did loan them my wheelbarrow after theirs brokeMost tradesmen do not like someone looking over their shoulders while they are workingI have over inches of slope in the feetYes, there are flower pots but I have to put something against wheels to stop them from rolling off
BOTTOM LINE IS THAT I DID NOT GET WHAT I WAS SUPPOSED TO RECEIVEI AM DISAPPOINTED THAT I CAN NOT USE MY PATIO EXTENSION AS I INTENDEDI AM ALSO DISAPPOINTED THAT A BUSINESS DOES NOT PROVIDE WHAT WAS AGREED ON
Final Business Response /* (4000, 18, 2016/08/25) */
Revdex.com COMMENT: He spoke with the consumer and asked him; the consumer, if he wanted him to come out and tear it out and he refusedFor what he spent on it dollars it would not be worth coming back out there to fix itIt's usableWhy is he having second thoughtsSounds to me like he wants it for free
Final Consumer Response /* (4200, 21, 2016/08/29) */
I am not asking for anything free*** agreed to pour a concrete pad as an extension of my existing
patioThis was to be level along north edge and match slope of existing patioHe quoted me a price of
$which I agreed toThe day they poured the extension I was trying to leave town and I went ahead
and Paid *** before the job was completed Left town assuming everything would be ok as it was only
a foot by foot pad I came back to town days later and pushed my Big Green Egg and cart (about
pounds) out on the pad and it wanted to continue goingI checked and found that I had in excess of
inches of slope in the last six feet of a total of eight feetWheeled flower pots have a tendency to run
off the edge unless you put blocks under wheels making it hard to use as a patioI called *** and all I
got was a "I'm sorry"He did call me after I contacted Revdex.com and asked me if I expected him to tear it out
and redoI told him, as I recall, that I only wanted whatever it took to give me what we had agreed on
I do not know why this happened as one of his crew members was with him when we agreed as to what
I wantedIn fact, *** suggested that we hold the pad level along the front (north) and match existing
slope of my patio
Bottom line is that *** knows what he was supposed to give meHe (his crew) did not give me that
I'm just glad that it wasn't something big and many, many $ moreI am sorry *** does not stand
behind his work and this could not be resolved
Initial Business Response /* (1000, 9, 2016/09/13) */
Revdex.com Comment 9-13-
Business called in and responded with:
The home owners in Lebanon *** and *** *** when I was there before they went on vacation told me they loved the coloring and stamp workThat is what she had been looking
for all alongIf they keep harassing me over this ordeal they will be speaking to my attorney
Initial Business Response /* (1000, 9, 2016/08/12) */
Revdex.com COMMENT: Business called and gave this statement
He told me to come by and look at itI did come by his house and look at itFront door was wide open and no answer so I went around back to look at the jobIt looked fineI did look at
it and he states that I did not look at itHe says I didn't do the job right, but my two guys who did the job did do it rightI asked my guys and I also asked *** if the job was good and he agreed it looked goodHe has been using the patioHe has flower pot and a bar b que grill on it
Initial Consumer Rebuttal /* (3000, 11, 2016/08/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
If *** came to my front door and it was was open somebody was homeMy dog usually has a fit if someone rings doorbell or knocksA phone call would have gotten someones attentionI have no problem with the surface finishMy problem is that I wanted a patio extension instead of a handicap ramp*** and I agreed that the north edge would extend out level to the east and that slope would extend up toward the house at same pitch as my existing patioWhat I received is more of a ramp up to the patio instead of being a patio extensionAs previously stated I was leaving town that morning and went ahead and paid ***His men were still working on the pad, but I was not aware that it had that much slopeHindsight tells me that I should have gotten my level out and checked things or at least loaned them my levelI did loan them my wheelbarrow after theirs brokeMost tradesmen do not like someone looking over their shoulders while they are workingI have over inches of slope in the feetYes, there are flower pots but I have to put something against wheels to stop them from rolling off
BOTTOM LINE IS THAT I DID NOT GET WHAT I WAS SUPPOSED TO RECEIVEI AM DISAPPOINTED THAT I CAN NOT USE MY PATIO EXTENSION AS I INTENDEDI AM ALSO DISAPPOINTED THAT A BUSINESS DOES NOT PROVIDE WHAT WAS AGREED ON
Final Business Response /* (4000, 18, 2016/08/25) */
Revdex.com COMMENT: He spoke with the consumer and asked him; the consumer, if he wanted him to come out and tear it out and he refusedFor what he spent on it dollars it would not be worth coming back out there to fix itIt's usableWhy is he having second thoughtsSounds to me like he wants it for free
Final Consumer Response /* (4200, 21, 2016/08/29) */
I am not asking for anything free*** agreed to pour a concrete pad as an extension of my existing
patioThis was to be level along north edge and match slope of existing patioHe quoted me a price of
$which I agreed toThe day they poured the extension I was trying to leave town and I went ahead
and Paid *** before the job was completed Left town assuming everything would be ok as it was only
a foot by foot pad I came back to town days later and pushed my Big Green Egg and cart (about
pounds) out on the pad and it wanted to continue goingI checked and found that I had in excess of
inches of slope in the last six feet of a total of eight feetWheeled flower pots have a tendency to run
off the edge unless you put blocks under wheels making it hard to use as a patioI called *** and all I
got was a "I'm sorry"He did call me after I contacted Revdex.com and asked me if I expected him to tear it out
and redoI told him, as I recall, that I only wanted whatever it took to give me what we had agreed on
I do not know why this happened as one of his crew members was with him when we agreed as to what
I wantedIn fact, *** suggested that we hold the pad level along the front (north) and match existing
slope of my patio
Bottom line is that *** knows what he was supposed to give meHe (his crew) did not give me that
I'm just glad that it wasn't something big and many, many $ moreI am sorry *** does not stand
behind his work and this could not be resolved
Initial Business Response /* (1000, 9, 2016/09/13) */
Revdex.com Comment 9-13-
Business called in and responded with:
The home owners in Lebanon *** and *** *** when I was there before they went on vacation told me they loved the coloring and stamp workThat is what she had been looking
for all alongIf they keep harassing me over this ordeal they will be speaking to my attorney