St. Francis Care

Initial Business Response / [redacted] (1000, 10, 2016/01/20) */ The family was informed before they got the puppy that he had ParvoThey were also refunded their money before they submitted this complaint Initial Consumer Rebuttal / [redacted] (3000, 12, 2016/01/21) */ (The consumer indicated he/she DID NOT accept the response from the business.) We were NEVER informed that the puppy had Parvo and refund of payment was NOT refunded before this complaint took placeRefund only happened AFTER I sent many emails and tried callingMy last resort was to make this complaintStFrancis Care is a HORRIBLE business!

Initial Business Response /* (1000, 10, 2016/01/20) */
The family was informed before they got the puppy that he had Parvo. They were also refunded their money before they submitted this complaint.
Initial Consumer Rebuttal /* (3000, 12, 2016/01/21) */
(The consumer indicated he/she DID NOT...

accept the response from the business.)
We were NEVER informed that the puppy had Parvo and refund of payment was NOT refunded before this complaint took place. Refund only happened AFTER I sent many emails and tried calling. My last resort was to make this complaint. St. Francis Care is a HORRIBLE business!