St. Joseph's Outpatient Surgery Center

We received a letter on June 03, regarding *** ***'s complaintOur focus is to make our patient satisfied with our serviceOn 01/15/we sent a refund check to Ms ***, and mailed out records on 02/13/On 04/07/Ms *** called regarding the refund check that it
expired On 04/08/we called her back regarding the refund check but we never received a response from herOn 05/24/Ms *** called regarding refund and on 05/26/we called Ms *** to verify her correct address so we can reissue a checkTo this date 06/04/the issue has been resolvedWe contacted Ms *** and have reissued a refund check.Thank you,The Management