Mr***' work is 100% complete, and he is satisfied with the job He originally had some wood work that needed to be done, so he had to delay a portion of the project we had contracted with him When the wood work was done (by others) he called us to have us complete our contracted work We put him back on the schedule In the meantime he sold his home and needed to speed the process Unfortunately he didn't tell us that he had sold his house and needed to expedite things, he just sent the complaint to you We did get out quickly and complete his work and he was able to sell his home on schedule We have spoken to Mr [redacted] and he has assured us that he is going to go through the process of reversing the complaint
Initial Business Response / [redacted] (1000, 10, 2015/08/14) */ We completed this and he paid on 7-16-He called us & thanked usHe paid with a credit card over the phone and Carole remembers this and stated he was very nice
Mr [redacted] has leaking around his sky lightsWe sent out a roofing crew to check it outthe roof is fine.His skylights are leaking We tried to fix the problemWe would be happy to send a crew out again and see what we can docall us at [redacted] to schedule a timeWe want to work with you to get this resolvedThank you, [redacted]
I wanted to respond to the business's response but I had reached out to the business per their response and have been trying to get this matter resolved I have spoken to Brad and he had scheduled a worker to come out to fix the leak but he has had to cancel three days in a row due to illness He is again scheduled to come out on 3/ If he does not come out on Friday, then I will contact the Revdex.com on Monday 3/20/to request to reopen the complaint
I want to first apologize for the delay in the start of the project on the gutters As of 9/22/2017, the work has been completed for several weeks I believe the customer is satisfied with the work completed
I just wanted to let the Revdex.com know that two of Brad's workers named Jason and another man did come out on 3/but could not find the source of the leak They will speak to the owner and get back with me as to what step will be taken next
Initial Business Response / [redacted] (1000, 5, 2016/01/11) */ We would like to request an arbitration hearing in the hope that this matter can be settled amicably
Mr***' work is 100% complete, and he is satisfied with the job He originally had some wood work that needed to be done, so he had to delay a portion of the project we had contracted with him When the wood work was done (by others) he called us to have us complete our contracted work We put him back on the schedule In the meantime he sold his home and needed to speed the process Unfortunately he didn't tell us that he had sold his house and needed to expedite things, he just sent the complaint to you We did get out quickly and complete his work and he was able to sell his home on schedule We have spoken to Mr [redacted] and he has assured us that he is going to go through the process of reversing the complaint
Initial Business Response / [redacted] (1000, 10, 2015/08/14) */ We completed this and he paid on 7-16-He called us & thanked usHe paid with a credit card over the phone and Carole remembers this and stated he was very nice
Mr [redacted] has leaking around his sky lightsWe sent out a roofing crew to check it outthe roof is fine.His skylights are leaking We tried to fix the problemWe would be happy to send a crew out again and see what we can docall us at [redacted] to schedule a timeWe want to work with you to get this resolvedThank you, [redacted]
I wanted to respond to the business's response but I had reached out to the business per their response and have been trying to get this matter resolved I have spoken to Brad and he had scheduled a worker to come out to fix the leak but he has had to cancel three days in a row due to illness He is again scheduled to come out on 3/ If he does not come out on Friday, then I will contact the Revdex.com on Monday 3/20/to request to reopen the complaint
I want to first apologize for the delay in the start of the project on the gutters As of 9/22/2017, the work has been completed for several weeks I believe the customer is satisfied with the work completed
I just wanted to let the Revdex.com know that two of Brad's workers named Jason and another man did come out on 3/but could not find the source of the leak They will speak to the owner and get back with me as to what step will be taken next
Initial Business Response / [redacted] (1000, 5, 2016/01/11) */ We would like to request an arbitration hearing in the hope that this matter can be settled amicably