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St Louis Pool Spa & Billiards LLC

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Reviews St Louis Pool Spa & Billiards LLC

St Louis Pool Spa & Billiards LLC Reviews (2)

This customer came to us with a specific need and a very small budgetWe fulfilled his need and serviced his product whenever he asked even when the service was not covered by the warranty Well after the expiration of the warranty he called us for service and I explained it was not covered by warranty but we would work on his problem for the standard service ratesHe agreed and said to fix itHe then told me his doctor told him he could not use the hot tub and he wanted to sell it back to meI offered him a fair price and he declined and then began with how we sold him a defective product and he wants a complete refund etcI am sorry this person is in this situation but we sold him a operating product for a fair price and followed with service when he calledI am not going to refund his money and I am resending my offer to buy back the hot tubI intend to pursue collection of the debt this customer owesI have documentation supporting our response and I feel we are being bullied by this person through the use of your organizationHis threats to tarnish our reputation were loud and clear and we intend to respond to ANY adverse information he publishes or saysI am sorry the Revdex.com had to be involved in this persons vendettaThank you for your help

This customer came to us with a specific need and a very small budget. We fulfilled his need and serviced his product whenever he asked even when the service was not covered by the warranty.  Well after the expiration of the warranty he called us for service and I explained it was not...

covered by warranty but we would work on his problem for the standard service rates. He agreed and said to fix it. He then told me his doctor told him he could not use the hot tub and he wanted to sell it back to me. I offered him a fair price and he declined and then began with how we sold him a defective product and he wants a complete refund etc. I am sorry this person is in this situation but we sold him a operating product for a fair price and followed with service when he called. I am not going to refund his money and I am resending my offer to buy back the hot tub. I intend to pursue collection of the debt this customer owes. I have documentation supporting our response and I feel we are being bullied by this person through the use of your organization. His threats to tarnish our reputation were loud and clear and we intend to respond to ANY adverse information he publishes or says. I am sorry the Revdex.com had to be involved in this persons vendetta. Thank you for your help.

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Address: 16309 Westwoods Business Park, Ellisville, Missouri, United States, 63021-4521

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