Initial Business Response / [redacted] (1000, 8, 2015/07/08) */ We ground the stump out below grade and left everything thereWe finally got it cleaned up and found a root we missedWe came back to finish and by then he had gotten someone to grind the root outWe had problems with machinery and weather has been terribleHe could have called me and told meHe did call many times before that to let us know we were not there
She was complaining we did no finish the job and she hired another contractor to complete the jobOur truck broke down and needed major repairsWe did not charge her for the removal of the brushShe ended up paying more for someone else to complete the jobWe had every intention of going back to complete the jobI called her and she did not want to wait and I was okay with her hiring another contractorWe did not collect a payment for the work we did not finish
Complaint: [redacted] I am rejecting this response because: They never said they were doing it freeWe paid $and never got the money backThe stump is still there after several monthsStill no money backHow do you still run a business and have no stump grinderWe are asking for back and they won't return it Sincerely, [redacted] ***
Initial Business Response / [redacted] (1000, 8, 2015/07/08) */ We ground the stump out below grade and left everything thereWe finally got it cleaned up and found a root we missedWe came back to finish and by then he had gotten someone to grind the root outWe had problems with machinery and weather has been terribleHe could have called me and told meHe did call many times before that to let us know we were not there
I was paid 50% of the contract and did 50% of the workI was injured and not able to return and would like to end the agreement
We took down the tree and was going to do the stump for free, but my stump grinder broke down and it was written off
I'll reach out to my son, [redacted] , to contact this consumer about her job
She was complaining we did no finish the job and she hired another contractor to complete the jobOur truck broke down and needed major repairsWe did not charge her for the removal of the brushShe ended up paying more for someone else to complete the jobWe had every intention of going back to complete the jobI called her and she did not want to wait and I was okay with her hiring another contractorWe did not collect a payment for the work we did not finish
Complaint: [redacted] I am rejecting this response because: They never said they were doing it freeWe paid $and never got the money backThe stump is still there after several monthsStill no money backHow do you still run a business and have no stump grinderWe are asking for back and they won't return it Sincerely, [redacted] ***
We were not able to start the work fast enough and will issue a refund in a week or so