St Luke's Hospital

Initial Business Response /* (1000, 10, 2015/07/07) */
Responding to the complaint from Chad Nelson
The customer has been notified regarding the process of the seasonal itemsThe sand on the property will be dealt at the time of the gradingThe grading company will remove or haul in dirt as
requiredThe rough grade has just been completed with the concreteThe rough grade still is required to inspected and a certificate from pal's that will be providedThis process takes 1-weeksthanks
Initial Consumer Rebuttal /* (2000, 12, 2015/07/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)
A manager from the company got in touch with me and addressed my concerns
The concrete has been completed as well as the rough grade
I will await the inspection and certification process as outlined for the 1-weeks

Initial Business Response /* (1000, 5, 2015/11/27) */
Contact Name and Title: *** *** Assoc Dir
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@stlukes-stl.com
I have reviewed you accounts and found that account XXXXXXXXXX was paid in full by insurance on 8/12/and an itemized
statement showing a $balance was mailed to you on 9/29/per your requestWe recieved payment in full on account XXXXXXXXXX on 11/19/from your HSANotification was sent to CCI the following dayThe statement you received from CCI was generated prior to them receiving notificaiton that your account was paid in fullBoth of these accounts reflect a balance of $