DEAR Revdex.com Serving Western Virginia, Regarding the Subject Revdex.com Case and associated complaint, the General Contractor has reviewed the customers response in Revdex.com letter dated OCT The customer has, once again, misrepresented the facts and supplied Revdex.com with information based on error, personal assumptions, incorrect math and a lack of knowledge in construction process In addition, statements claiming the General Contractor is "inexperience[d]" and "not trustworthy" are slanderous statements that do not represent the facts The General Contractor has the knowledge, skill and professional experience to complete jobs far more complicated than this small porchHe has successfully completed hundreds of residential and commercial jobsThroughout 20+ years, the General Contractor's work has always passed inspection by city and county building inspectors, and in many cases exceeded the quality required in building codes. The simple truth is that the General Contractor gave the customer a very fair price, attempted to accommodate the customer's many change requests during the job, and it was the customer that told the General Contractor to leave the job and not come backIt appears the customer only wants to misrepresent the facts and unjustifiably tarnish the good reputation of the General Contractor There is an abundance of misinformed and unreasonable rebuttal in the customer's letter Addressing each misinformed statement would take an extraordinary amount of time because these complaints are construction-related issues that the customer does not understand. The opinion of the General Contractor is that there are two possible outcomes to this dispute: • Option 1: The General Contractor and the customer can meet in court and present all facts to a mediator or judge The General Contractor has job photos and will explain the contract, construction, and repair processes, in person, to the mediator or judge The General Contractor will also provide factual cost evidence for materials purchased, and provide justification for requesting compensation for labor hours not paidThe General Contractor will also point out the malicious and erroneous statements in the customer's complaints to the Revdex.com, and request the customer cease and desist from all further and defamatory statements both written and spokenFinally, if allowed, the General Contractor will bring eyewitnesses to corroborate the facts he will present. • Option 2: The General Contractor and customer will not go to court The customer will cease and desist making accusations against the General Contractor in both spoken and written formThe General Contractor will agree to not file suit against the customer for unpaid work and breach of contract provided the customer never contact him again in any manner, personally or through other sources. It should be noted, the customer still has a balance of $4,that has not been paid toward this contract The General Contractor left the purchased building materials on the customer's property, including enough railing system materials to complete the job The General Contractor properly completed various sections of this job The customer told the General Contractor to leave the jobThe customer has over $4,to hire someone else to finish the job. The customer should decide which option above best meets her needs and we will proceed in accordance with her choice. Please contact me with any questions or comments. Sincerely, *** ***Peaks View Construction, LLC###-###-####***
As I said before this customer will not be happy regardless ,all copies of materials have been giving,all days of work have been documented and all work that peaks view did has been photographed,materials for deck construction to pass inspection is only $,the customer is certainly mistaken therefore if her complaints are published then I will proceed accordingly
DEAR Revdex.com Serving Western Virginia,Regarding the Subject Revdex.com Case and associated complaint, Peaks View Construction firmly denies this disputeIn addition to this complaint slandering the professional manner in which Peaks View Construction does business, this is a false
complaint filed by the customer who refused to resolve any problem in a reasonable manner. The customer owes Peaks View Construction money for work already completed, and materials receipts and job photos are available as proof.The overview details are as follows:Attached please find a copy of the job contract and receipts totaling $5,for materials purchased at 10% Contractor discountCustomer would have paid $5,for same materials at general public prices.Customer provided one payment of $7,to purchase materials and start job.The General Contractor and one assistant performed a minimum of hours work on each of the following days : August 12, 13, 17, 18, 19, 20, 21, 24, 25 and 26, The assistant's labor hour fees for days work total $1,($per day)The General Contractor's labor hour fees are a minimum of $2,for the same 10-day period ($per day)Multiple site visits and consultations with customer, prior to start date, are notincluded in these dates.All materials purchased for the job were left onsite with the exception of one roll of aluminum trim (receipt enclosed, cost $68.45)That metal was taken off the job site to protect it for future use on the jobThe Customer damaged other aluminum trim being kept onsite, thereby making it unusableThe remaining usable trim was removed to avoid the expense of repurchasing the same item due to damage caused by the CustomerPhotos are available as proof of Customer-purchased materials being left onsite.Customer demanded changes to job after the contract was signed and work started.Change Example 1: Customer was to have existing deck removed prior to work start dateCustomer did not remove deck as promised, and requested General Contractor do so with no extra compensation.Change Example 2: Customer requested changes throughout the job period to work that had been performed as agreed uponThese changes to the ceiling, posts, metal work, etc., added labor hours to the total effort and the requested changes were not part of the contract.The General Contractor attempted to resolve all change orders in good faith and compromise as neededThe General Contractor requested a partial payment in advance of completion due to extra work hours incurred. Customer was unwilling to compensate General Contractor for additional hours and Customer asked General Contractor to leave the job site and not come back.Regarding the statements Customer made in the Revdex.com complaint about "cussing," "l am afraid of what he might do...," "...he has lied to me and stolen from me,..," "He knows I live with my year old grand-daughter alone in the home..." These statements are slanderous and accusatory, and have no factual basisThe General Contractor did not threaten the Customer in any manner, or use foul language in any discussionsThe Customer could be sued for libel if this misinformation is published. Here are the actual income and expenditures involved in this case:Customer paid: $7,000.00Materials Purchased: ($5,819.73)Material removed from job site: ($68.45)Customer Materials Balance: $1,111.82General Contractor Labor Hours: $3,000.00Customer Materials Balance: ($1,111.82)Customer Owes General Contractor: $1,888.18Please contact me with any questions or comments.Sincerely,*** ***Peaks View Construction, LLC###-###-####
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I find many discrepancies in the total hours on the job, the materials used on the job, and other complaints that are not valid I am putting together the events of each day and will send my full response early next week Currently, I am very busy with my work obligations, and also was called for jury service for a period lasting until Nov.8th This would allow me the weekend to get all pictures, written statements, documents, etctogether to support my complaint.Thank you very much for your assistance in this matter
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I do not agree with any of the options provided by *** ***, and have not received satisfactory information on labor or material costs I have been assisted, by my employer of the last years, in obtaining our company's highly accredited law firm in ***, *** * ***, to advise on this situation The appointment is Thursday, November 12th, 2015, with Mr*** *** All facts including the back and forth with Revdex.com will be presented to Mr*** at this time We will proceed accordingly.The only thing that would stop me from proceeding on Thursday is if Mr*** *** would agree to pay for the framing materials for building the deck in the amount of $that should have been purchased with the $7,that was given to him up-front to buy all building materials and stamonies as we agreed upon
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
DEAR Revdex.com Serving Western Virginia, Regarding the Subject Revdex.com Case and associated complaint, the General Contractor has reviewed the customers response in Revdex.com letter dated OCT The customer has, once again, misrepresented the facts and supplied Revdex.com with information based on error, personal assumptions, incorrect math and a lack of knowledge in construction process In addition, statements claiming the General Contractor is "inexperience[d]" and "not trustworthy" are slanderous statements that do not represent the facts The General Contractor has the knowledge, skill and professional experience to complete jobs far more complicated than this small porchHe has successfully completed hundreds of residential and commercial jobsThroughout 20+ years, the General Contractor's work has always passed inspection by city and county building inspectors, and in many cases exceeded the quality required in building codes. The simple truth is that the General Contractor gave the customer a very fair price, attempted to accommodate the customer's many change requests during the job, and it was the customer that told the General Contractor to leave the job and not come backIt appears the customer only wants to misrepresent the facts and unjustifiably tarnish the good reputation of the General Contractor There is an abundance of misinformed and unreasonable rebuttal in the customer's letter Addressing each misinformed statement would take an extraordinary amount of time because these complaints are construction-related issues that the customer does not understand. The opinion of the General Contractor is that there are two possible outcomes to this dispute: • Option 1: The General Contractor and the customer can meet in court and present all facts to a mediator or judge The General Contractor has job photos and will explain the contract, construction, and repair processes, in person, to the mediator or judge The General Contractor will also provide factual cost evidence for materials purchased, and provide justification for requesting compensation for labor hours not paidThe General Contractor will also point out the malicious and erroneous statements in the customer's complaints to the Revdex.com, and request the customer cease and desist from all further and defamatory statements both written and spokenFinally, if allowed, the General Contractor will bring eyewitnesses to corroborate the facts he will present. • Option 2: The General Contractor and customer will not go to court The customer will cease and desist making accusations against the General Contractor in both spoken and written formThe General Contractor will agree to not file suit against the customer for unpaid work and breach of contract provided the customer never contact him again in any manner, personally or through other sources. It should be noted, the customer still has a balance of $4,that has not been paid toward this contract The General Contractor left the purchased building materials on the customer's property, including enough railing system materials to complete the job The General Contractor properly completed various sections of this job The customer told the General Contractor to leave the jobThe customer has over $4,to hire someone else to finish the job. The customer should decide which option above best meets her needs and we will proceed in accordance with her choice. Please contact me with any questions or comments. Sincerely, *** ***Peaks View Construction, LLC###-###-####***
As I said before this customer will not be happy regardless ,all copies of materials have been giving,all days of work have been documented and all work that peaks view did has been photographed,materials for deck construction to pass inspection is only $,the customer is certainly mistaken therefore if her complaints are published then I will proceed accordingly
DEAR Revdex.com Serving Western Virginia,Regarding the Subject Revdex.com Case and associated complaint, Peaks View Construction firmly denies this disputeIn addition to this complaint slandering the professional manner in which Peaks View Construction does business, this is a false
complaint filed by the customer who refused to resolve any problem in a reasonable manner. The customer owes Peaks View Construction money for work already completed, and materials receipts and job photos are available as proof.The overview details are as follows:Attached please find a copy of the job contract and receipts totaling $5,for materials purchased at 10% Contractor discountCustomer would have paid $5,for same materials at general public prices.Customer provided one payment of $7,to purchase materials and start job.The General Contractor and one assistant performed a minimum of hours work on each of the following days : August 12, 13, 17, 18, 19, 20, 21, 24, 25 and 26, The assistant's labor hour fees for days work total $1,($per day)The General Contractor's labor hour fees are a minimum of $2,for the same 10-day period ($per day)Multiple site visits and consultations with customer, prior to start date, are notincluded in these dates.All materials purchased for the job were left onsite with the exception of one roll of aluminum trim (receipt enclosed, cost $68.45)That metal was taken off the job site to protect it for future use on the jobThe Customer damaged other aluminum trim being kept onsite, thereby making it unusableThe remaining usable trim was removed to avoid the expense of repurchasing the same item due to damage caused by the CustomerPhotos are available as proof of Customer-purchased materials being left onsite.Customer demanded changes to job after the contract was signed and work started.Change Example 1: Customer was to have existing deck removed prior to work start dateCustomer did not remove deck as promised, and requested General Contractor do so with no extra compensation.Change Example 2: Customer requested changes throughout the job period to work that had been performed as agreed uponThese changes to the ceiling, posts, metal work, etc., added labor hours to the total effort and the requested changes were not part of the contract.The General Contractor attempted to resolve all change orders in good faith and compromise as neededThe General Contractor requested a partial payment in advance of completion due to extra work hours incurred. Customer was unwilling to compensate General Contractor for additional hours and Customer asked General Contractor to leave the job site and not come back.Regarding the statements Customer made in the Revdex.com complaint about "cussing," "l am afraid of what he might do...," "...he has lied to me and stolen from me,..," "He knows I live with my year old grand-daughter alone in the home..." These statements are slanderous and accusatory, and have no factual basisThe General Contractor did not threaten the Customer in any manner, or use foul language in any discussionsThe Customer could be sued for libel if this misinformation is published. Here are the actual income and expenditures involved in this case:Customer paid: $7,000.00Materials Purchased: ($5,819.73)Material removed from job site: ($68.45)Customer Materials Balance: $1,111.82General Contractor Labor Hours: $3,000.00Customer Materials Balance: ($1,111.82)Customer Owes General Contractor: $1,888.18Please contact me with any questions or comments.Sincerely,*** ***Peaks View Construction, LLC###-###-####
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I find many discrepancies in the total hours on the job, the materials used on the job, and other complaints that are not valid I am putting together the events of each day and will send my full response early next week Currently, I am very busy with my work obligations, and also was called for jury service for a period lasting until Nov.8th This would allow me the weekend to get all pictures, written statements, documents, etctogether to support my complaint.Thank you very much for your assistance in this matter
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I do not agree with any of the options provided by *** ***, and have not received satisfactory information on labor or material costs I have been assisted, by my employer of the last years, in obtaining our company's highly accredited law firm in ***, *** * ***, to advise on this situation The appointment is Thursday, November 12th, 2015, with Mr*** *** All facts including the back and forth with Revdex.com will be presented to Mr*** at this time We will proceed accordingly.The only thing that would stop me from proceeding on Thursday is if Mr*** *** would agree to pay for the framing materials for building the deck in the amount of $that should have been purchased with the $7,that was given to him up-front to buy all building materials and stamonies as we agreed upon
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***