Summary: In December 2015, I paid a $1,500 deposit to Four Seasons Catering to secure their services for my daughter's wedding on June 5, 2016. No contract was signed. After we had the "tasting" of items to be prepared for the wedding on April 18, 2016, we were very dissatisfied with the quality and reliability of Four Seasons so we canceled our booking and requested a refund of the deposit. Four Seasons refuses to refund my money because they claim that we signed a contract which is untrue. Additional details: December 2015: My daughter contacted Four Seasons Catering about supplying food for her June 2016 wedding. She had been referred to Four Seasons by Creative Invites and Events. A meeting was arranged for December 29 at 11:00 AM at [redacted] which is Four Seasons Catering location in Covington. Our meeting did not get off to an auspicious start. When my daughter,, her fiancé, ***, her mother, ***, and I arrived Chef Mike was not there. The peopl
Never, ever consider doing business with Four Seasons Catering Our experience was terrible -- they were not prepared for any of our appointments including a tasting that had been scheduled months in advance When we did have a tasting to select a menu, the food presented was terrible We had paid a deposit in December to secure a date in June, but we cancelled in April after the awful food at the tasting Chef Mike refused to refund our deposit and then claimed we had signed a contract He actually created a fraudulent contract and claimed that my daughter had "signed" it by email In fact that day of the April tasting Chef Mike told my daughter he wanted her to sign a contract at the tasting since he had recently had to refund some money because he did not have a contract Do not trust this man with your special event or your money
Chef was very late to our reception showing up at 7pm when our guest were supposed to begin eating saying he was stuck in traffic(Not a single one of our guests had this problem) We had to rearrange our whole evening (dances ect.) to give them time to get readyTheir servers and bar were not ready when our guests came into the reception already later than scheduledWe had guests pooring their own drinksOn top of this they forgot to serve our champagne toast that we paid forI could go on and onIt's been over a month and the refund we were told was in the mail has still not comeThey will not return our phone calls or voice messages.Four seasons catering advertises that it is Revdex.com accredited but the Revdex.com site clearly says they are not They tell this to customers at booking as well
We hired Four Seasons to do our weddingWe were so pleased with the level of service and attention we received at the weddingAs far as the food goes, well it was just amazing! They did our bar as wellIt was perfect tooI thought they made our wedding the best one we ever have seenI cannot recommend them enough!
Chef was very late to our reception showing up at 7pm when our guest were supposed to begin eating saying he was stuck in traffic(Not a single one of our guests had this problem) We had to rearrange our whole evening (dances ect.) to give them time to get readyTheir servers and bar were not ready when our guests came into the reception already later than scheduledWe had guests pooring their own drinksOn top of this they forgot to serve our champagne toast that we paid forI could go on and onIt's been over a month and the refund we were told was in the mail has still not comeThey will not return our phone calls or voice messages.Four seasons catering advertises that it is Revdex.com accredited but the Revdex.com site clearly says they are not They tell this to customers at booking as well
We contracted with this caterer for our wedding for a full menu, cake service and beverage serviceWedding day came, they did not provide any beverage serviceNo soda, water tea or coffee That is a problemAll attempts to get a resolution with them have failedbuyer beware
We hired Four Seasons to do our weddingWe were so pleased with the level of service and attention we received at the weddingAs far as the food goes, well it was just amazing! They did our bar as wellIt was perfect tooI thought they made our wedding the best one we ever have seenI cannot recommend them enough!
Never, ever consider doing business with Four Seasons Catering Our experience was terrible -- they were not prepared for any of our appointments including a tasting that had been scheduled months in advance When we did have a tasting to select a menu, the food presented was terrible We had paid a deposit in December to secure a date in June, but we cancelled in April after the awful food at the tasting Chef Mike refused to refund our deposit and then claimed we had signed a contract He actually created a fraudulent contract and claimed that my daughter had "signed" it by email In fact that day of the April tasting Chef Mike told my daughter he wanted her to sign a contract at the tasting since he had recently had to refund some money because he did not have a contract Do not trust this man with your special event or your money
Summary: In December 2015, I paid a $1,deposit to Four Seasons Catering to secure their services for my daughter's wedding on June 5, No contract was signed After we had the "tasting" of items to be prepared for the wedding on April 18, 2016, we were very dissatisfied with the quality and reliability of Four Seasons so we canceled our booking and requested a refund of the deposit Four Seasons refuses to refund my money because they claim that we signed a contract which is untrue
Additional details:
December 2015:
My daughter contacted Four Seasons Catering about supplying food for her June wedding She had been referred to Four Seasons by Creative Invites and Events A meeting was arranged for December at 11:AM at ** *** *** *** which is Four Seasons Catering location in Covington Our meeting did not get off to an auspicious start When my daughter,, her fiancé, ***, her mother, ***, and I arrived Chef Mike was not there The peopl
Summary: In December 2015, I paid a $1,deposit to Four Seasons Catering to secure their services for my daughter's wedding on June 5, No contract was signed After we had the "tasting" of items to be prepared for the wedding on April 18, 2016, we were very dissatisfied with the quality and reliability of Four Seasons so we canceled our booking and requested a refund of the deposit Four Seasons refuses to refund my money because they claim that we signed a contract which is untrue
Additional details:
December 2015:
My daughter contacted Four Seasons Catering about supplying food for her June wedding She had been referred to Four Seasons by Creative Invites and Events A meeting was arranged for December at 11:AM at ** *** *** *** which is Four Seasons Catering location in Covington Our meeting did not get off to an auspicious start When my daughter,, her fiancé, ***, her mother, ***, and I arrived Chef Mike was not there The peopl
Summary: In December 2015, I paid a $1,500 deposit to Four Seasons Catering to secure their services for my daughter's wedding on June 5, 2016. No contract was signed. After we had the "tasting" of items to be prepared for the wedding on April 18, 2016, we were very dissatisfied with the quality and reliability of Four Seasons so we canceled our booking and requested a refund of the deposit. Four Seasons refuses to refund my money because they claim that we signed a contract which is untrue. Additional details: December 2015: My daughter contacted Four Seasons Catering about supplying food for her June 2016 wedding. She had been referred to Four Seasons by Creative Invites and Events. A meeting was arranged for December 29 at 11:00 AM at [redacted] which is Four Seasons Catering location in Covington. Our meeting did not get off to an auspicious start. When my daughter,, her fiancé, ***, her mother, ***, and I arrived Chef Mike was not there. The peopl
Never, ever consider doing business with Four Seasons Catering Our experience was terrible -- they were not prepared for any of our appointments including a tasting that had been scheduled months in advance When we did have a tasting to select a menu, the food presented was terrible We had paid a deposit in December to secure a date in June, but we cancelled in April after the awful food at the tasting Chef Mike refused to refund our deposit and then claimed we had signed a contract He actually created a fraudulent contract and claimed that my daughter had "signed" it by email In fact that day of the April tasting Chef Mike told my daughter he wanted her to sign a contract at the tasting since he had recently had to refund some money because he did not have a contract Do not trust this man with your special event or your money
Chef was very late to our reception showing up at 7pm when our guest were supposed to begin eating saying he was stuck in traffic(Not a single one of our guests had this problem) We had to rearrange our whole evening (dances ect.) to give them time to get readyTheir servers and bar were not ready when our guests came into the reception already later than scheduledWe had guests pooring their own drinksOn top of this they forgot to serve our champagne toast that we paid forI could go on and onIt's been over a month and the refund we were told was in the mail has still not comeThey will not return our phone calls or voice messages.Four seasons catering advertises that it is Revdex.com accredited but the Revdex.com site clearly says they are not They tell this to customers at booking as well
We hired Four Seasons to do our weddingWe were so pleased with the level of service and attention we received at the weddingAs far as the food goes, well it was just amazing! They did our bar as wellIt was perfect tooI thought they made our wedding the best one we ever have seenI cannot recommend them enough!
Chef was very late to our reception showing up at 7pm when our guest were supposed to begin eating saying he was stuck in traffic(Not a single one of our guests had this problem) We had to rearrange our whole evening (dances ect.) to give them time to get readyTheir servers and bar were not ready when our guests came into the reception already later than scheduledWe had guests pooring their own drinksOn top of this they forgot to serve our champagne toast that we paid forI could go on and onIt's been over a month and the refund we were told was in the mail has still not comeThey will not return our phone calls or voice messages.Four seasons catering advertises that it is Revdex.com accredited but the Revdex.com site clearly says they are not They tell this to customers at booking as well
We contracted with this caterer for our wedding for a full menu, cake service and beverage serviceWedding day came, they did not provide any beverage serviceNo soda, water tea or coffee That is a problemAll attempts to get a resolution with them have failedbuyer beware
We hired Four Seasons to do our weddingWe were so pleased with the level of service and attention we received at the weddingAs far as the food goes, well it was just amazing! They did our bar as wellIt was perfect tooI thought they made our wedding the best one we ever have seenI cannot recommend them enough!
Never, ever consider doing business with Four Seasons Catering Our experience was terrible -- they were not prepared for any of our appointments including a tasting that had been scheduled months in advance When we did have a tasting to select a menu, the food presented was terrible We had paid a deposit in December to secure a date in June, but we cancelled in April after the awful food at the tasting Chef Mike refused to refund our deposit and then claimed we had signed a contract He actually created a fraudulent contract and claimed that my daughter had "signed" it by email In fact that day of the April tasting Chef Mike told my daughter he wanted her to sign a contract at the tasting since he had recently had to refund some money because he did not have a contract Do not trust this man with your special event or your money
Summary: In December 2015, I paid a $1,deposit to Four Seasons Catering to secure their services for my daughter's wedding on June 5, No contract was signed After we had the "tasting" of items to be prepared for the wedding on April 18, 2016, we were very dissatisfied with the quality and reliability of Four Seasons so we canceled our booking and requested a refund of the deposit Four Seasons refuses to refund my money because they claim that we signed a contract which is untrue
Additional details:
December 2015:
My daughter contacted Four Seasons Catering about supplying food for her June wedding She had been referred to Four Seasons by Creative Invites and Events A meeting was arranged for December at 11:AM at ** *** *** *** which is Four Seasons Catering location in Covington Our meeting did not get off to an auspicious start When my daughter,, her fiancé, ***, her mother, ***, and I arrived Chef Mike was not there The peopl
Summary: In December 2015, I paid a $1,deposit to Four Seasons Catering to secure their services for my daughter's wedding on June 5, No contract was signed After we had the "tasting" of items to be prepared for the wedding on April 18, 2016, we were very dissatisfied with the quality and reliability of Four Seasons so we canceled our booking and requested a refund of the deposit Four Seasons refuses to refund my money because they claim that we signed a contract which is untrue
Additional details:
December 2015:
My daughter contacted Four Seasons Catering about supplying food for her June wedding She had been referred to Four Seasons by Creative Invites and Events A meeting was arranged for December at 11:AM at ** *** *** *** which is Four Seasons Catering location in Covington Our meeting did not get off to an auspicious start When my daughter,, her fiancé, ***, her mother, ***, and I arrived Chef Mike was not there The peopl