Complaint: [redacted] I am rejecting this response because: Regards, Randall Nelson The issue of falsely advertising a price on the internet only to call and be told by different sales people that that is a cash only price hasn't been addressed This is misleading If that is a cash only price, it should be posted with the price
I would like to start out by first stating that Stalkups RV merelyprocesses the warranty for the manufacturers that we support, that being said,as a dealership we cannot effectively support our customers with a mobileserviceI have thoroughly read through your file and was not able to find any “contractual”paperwork that states that we would provide warranty work at your location.Please call or email me directly if you have documentation that states we wouldservice your unit on siteI would be more than happy to assist and any other waypossible to resolve the issue with your refrigeratorRegards [redacted]
I would like to start out by first stating that Stalkups RV merelyprocesses the warranty for the manufacturers that we support, that being said,as a dealership we cannot effectively support our customers with a mobileserviceI have thoroughly read through your file and was not able to
find any “contractual”paperwork that states that we would provide warranty work at your location.Please call or email me directly if you have documentation that states we wouldservice your unit on siteI would be more than happy to assist and any other waypossible to resolve the issue with your refrigeratorRegards*** ***
Complaint: ***
I am rejecting this response because:
Regards,
Randall Nelson The issue of falsely advertising a price on the internet
only to call and be told by different sales people that that is a cash only price hasn't been addressed This is misleading If that is a cash only price, it should be posted with the price
I will be contacting our website host to see if that is a possibility, I appreciate your input and opinion in this matter,I will also working diligently in the future to eliminate confusion.Regards
Complaint: [redacted] I am rejecting this response because: Regards, Randall Nelson The issue of falsely advertising a price on the internet only to call and be told by different sales people that that is a cash only price hasn't been addressed This is misleading If that is a cash only price, it should be posted with the price
I would like to start out by first stating that Stalkups RV merelyprocesses the warranty for the manufacturers that we support, that being said,as a dealership we cannot effectively support our customers with a mobileserviceI have thoroughly read through your file and was not able to find any “contractual”paperwork that states that we would provide warranty work at your location.Please call or email me directly if you have documentation that states we wouldservice your unit on siteI would be more than happy to assist and any other waypossible to resolve the issue with your refrigeratorRegards [redacted]
I would like to start out by first stating that Stalkups RV merelyprocesses the warranty for the manufacturers that we support, that being said,as a dealership we cannot effectively support our customers with a mobileserviceI have thoroughly read through your file and was not able to
find any “contractual”paperwork that states that we would provide warranty work at your location.Please call or email me directly if you have documentation that states we wouldservice your unit on siteI would be more than happy to assist and any other waypossible to resolve the issue with your refrigeratorRegards*** ***
Complaint: ***
I am rejecting this response because:
Regards,
Randall Nelson The issue of falsely advertising a price on the internet
only to call and be told by different sales people that that is a cash only price hasn't been addressed This is misleading If that is a cash only price, it should be posted with the price
I will be contacting our website host to see if that is a possibility, I appreciate your input and opinion in this matter,I will also working diligently in the future to eliminate confusion.Regards
I am not sure what action is necessary to be taken as the customer seems to just be making a statement, please advise
Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me
Regards, *** ***