Standard Batteries of Pasco

The customer ***, did purchase a vehicle on 09/09/The reference to the supposed "bribe" is and inaccurateAs a courtesy, we replaced a faulty sensor on the vehicle, which was promised on the day of purchaseA week later [redacted] contacted our dealership and stated that the check engine light is on againOur service technicians scanned the vehicle with our computer diagnostic machines and concluded that the light is on for a separate issue, unrelated to the original sensor that we agreed to replace, of which we didWe contacted the customer and stated that he would be obligated for the cost of the repairs of the separate issue, he declined and stated that he was going to reach out to Revdex.com, of which he didWe did what we said, and what we're obligated to doIt comes down to the customer not wanting to pay for something that he is obligated to pay forHe purchased a pre-owned vehicle for $2,500, and did not purchase an extended warranty If you have any questions please feel free to contact us directly Thank you

Please be advised that Mr [redacted] did purchase a Chrysler Pacifica on or about the 9th of September, from my businessSaid vehicle was purchased "AS IS" and had 122, miles on it at the time of purchaseIt is true that the vehicle in question had a 'check engine" light on at the time of purchase and my company did in fact agree to fix the check engine issue that was affecting said vehicle at the time of purchase (I have the dually signed "Buyers Guide".) My company complied with its promise and repaired the initial issue with said vehicle on September 11, It is important to note that we did repair the issue not 'reset the code." If we only reset the code as Mr [redacted] is stating, the check engine light would have beckoned right awayHowever, it took three (3) additional days after the repair for the light to indicate an errorWhen Mr [redacted] presented to my business regarding the second check engine light, Mr [redacted] was informed that we would repair the vehicle, but since our diagnostics machine indicated that the car had a separate issue from the first, Mr [redacted] would in fact be responsible to pay a deductibleWe informed Mr [redacted] that he was responsible for the deductible and was made aware of it at the time of purchase (via signed "Buyers Guide.) However, Mr [redacted] refused to pay and therefore, said vehicle was not repairedI find it important to note that said vehicle is still operable and Mr [redacted] has not been without transportation due to the check engine light illuminatingShould you have any questions, please do not hesitate to contact meSincerely,Brandy R [redacted]

The customer [redacted], did purchase a vehicle on 09/09/17. The reference to the supposed "bribe" is false and inaccurate. As a courtesy, we replaced a faulty sensor on the vehicle, which was promised on the day of purchase. A week later [redacted] contacted our dealership and stated that the check engine...

light is on again. Our service technicians scanned the vehicle with our computer diagnostic machines and concluded that the light is on for a separate issue, unrelated to the original sensor that we agreed to replace, of which we did. We contacted the customer and stated that he would be obligated for the cost of the repairs of the separate issue, he declined and stated that he was going to reach out to Revdex.com, of which he did. We did what we said, and  what we're obligated to do. It comes down to the customer not wanting to pay for something that he is obligated to pay for. He purchased a pre-owned vehicle for $2,500, and did not purchase an extended warranty.  If you have any questions please feel free to contact us directly.  Thank you.

Please be advised that Mr. [redacted] did purchase a 2007 Chrysler Pacifica on or about the 9th of September, 2017 from my business. Said vehicle was purchased "AS IS" and had 122, 159 miles on it at the time of purchase. It is true that the vehicle in question had a 'check engine" light on at the time of purchase and my company did in fact agree to fix the check engine issue that was affecting said vehicle at the time of purchase (I have the dually signed "Buyers Guide".) My company complied with its promise and repaired the initial issue with said vehicle on September 11, 2017. It is important to note that we did repair the issue not 'reset the code." If we only reset the code as Mr. [redacted] is stating, the check engine light would have beckoned right away. However, it took three (3) additional days after the repair for the light to indicate an error. When Mr. [redacted] presented to my business regarding the second check engine light, Mr. [redacted] was informed that we would repair the vehicle, but since our diagnostics machine indicated that the car had a separate issue from the first, Mr. [redacted] would in fact be responsible to pay a deductible. We informed Mr. [redacted] that he was responsible for the deductible and was made aware of it at the time of purchase (via signed "Buyers Guide.) However, Mr. [redacted] refused to pay and therefore, said vehicle was not repaired. I find it important to note that said vehicle is still operable and Mr. [redacted] has not been without transportation due to the check engine light illuminating. Should you have any questions, please do not hesitate to contact me. Sincerely,Brandy R[redacted]

That is a lie, they did not contact me at all; I had to contact them all the time. They said they would fix it but they didn't. They did bribe me to give them a good review for a free oil change. All they are doing is giving me the run around. Now they are saying they aren't going to fix it but they told me to drive it and see how the check engine light came on and write it down to know what's happening at the time. That what there mechanic told me to do and see if the problem can be detect it later down the road and then they would try and see if they can find the problem and fix it.