Standard Timeshare Transfers Reviews (%countItem)
Standard Timeshare Transfers Rating
Address: PO Box 302, Kimberling City, Missouri, United States, 65686
Phone: |
Show more...
|
E-mails: |
Sign in to see
|
Add contact information for Standard Timeshare Transfers
Add new contacts
My wife and I entered into an agreement to transfer / or sell our timeshare in October 2018 and it is now April 2020 and nothing has happened. We want our $2,500 transfer fee (to the timeshare management company) returned to us as soon as possible. I have contacted Standard Timeshare Transfers numerous times over the past 18 months to find the status of our transfer. Last week Standard Timeshare Transfers failed to answer the phone (Verizon disconnected / not is service) message and a failure to respond to 2 emails.
We feel this is some type of Ponzi scheme and want our money returned to us.
Standard Timeshare Transfers is closed.
Complaint: ***
the business' response is unclear!
I am rejecting this response because:
Is the business closed temporarily because of the Corona Virus shutdown OR is it closed permanently i.e. out of business.
If temporary, can we expect our money to be refunded when they reopen? If closed permanently - out of business how do we get our money back.
Sincerely
The business is closed permanently.
Complaint: ***
I am rejecting this response because:
Is the company closed because of Corona or out of business? If out of business what can I do to get my escrow account *** back.
Sincerely
I spoke with the administration staff Mid-February 2020 to confirm the fees, and that I would proceed to get the legal documents provided by Standard Timeshare Transfers completed by our lawyer early March. They were completed and couriered on March 4th. They were to arrive in 2 business days. I left a phone message on March 6th with no response. I then left at lest 5 messages by phone as well as email with no response. I contacted my bank on March 17th to cancel the money order and they had cashed it earlier the same day. I continued to phone and write with no response. I phoned on March 26th and their number was no longer in service. It appears as though they have fled with my documents and fees totalling $ 499 US plus courier and legal costs of $ 45 US.
The business is closed.
Yes, Standard Timeshare Transfers, LLC has closed their business. Thanks.
Complaint: ***
We are rejecting this response because:
*** of Standard Timeshare Transfers cashed our $ 499.00 US money order ( collected by employee *** and / or wife *** ) on March 17, 2020 knowing that they were no longer going to be in business.
We formally request those funds back in full. We also spent $ 50 US on courier and legal fees. *** of Standard Timeshare Transfers took our money then shut down without even contacting us beforehand.
We have been in contact with the Attorney General of Missouri and they have advised us to do a formal complaint and if we are not refunded promptly the result could be *** being red flagged for any future licensing or endeavours.
My wife and I have ***'s personal emails, phone contact numbers and personal address of owner *** which we will be providing to the Attorney of Missouri. Only prompt repayment to us will result in us not taking this any further.
Sincerely,
*** - 10-93 ***, Toronto, Ontario Canada
3/29/2018 paid $2813 to relinquish timeshare property with understating the process took a year. No contact has been made on the status.
Paid Elite Rewards Group $2,813 on 3/29/2018 contract with manager Don Lawson and completed transfer agreement with Standard Timeshare Transfer to relinquish timeshare resort *** contract for floating week. Recently called him and he acted as he never worked for the company and no clue why I was contacting him.
Next on 5/29/2018 received timeshare property referral agreement from *** and assigned reference number. Appears the contact was sublet to them, so had to complete a timeshare property referral agreement with them and returned paper work on 6/22/2018. *** is great on returning calls but they advise it is in the hands of *** which appears to be the second sublet. My understanding they are not allowed to call *** and can only email to them. These emails go unanswered by ***. After talking to *** on 12/10/2019, they email *** and advised that I am requesting a refund. No response has been received.
Next on 8/2/2018 completed timeshare questionnaire paperwork and limited power of attorney sent from ***. Now two years since the initial paperwork started, I have received no update or status. *** have made no effort to contact me by paper mail, email, or call.
Standard Timeshare Transfers has never employed ***. *** is not in our system nor do we show that we ever received any money or documents from her under that name. *** needs to locate her original paperwork to see whom she paid the fees to so she may request a refund from that company. Thank you.
Complaint: ***
I am rejecting this response because attached is the Transfer Agreement document signed from Standard Timeshare Transfers with the signature of their representative on our initial paperwork on 3/29/2018 when the money was exchanged.
Sincerely
I can not open the document you attached, it comes up all jumbled up. However, can you please provide the documentation that you paid any money to Standard Timeshare Transfers? That is what I am trying to get at, I am sure you paid money to a company BUT that company was NOT Standard Timeshare Transfers. Please look back at your credit card or bank statements and see who that was paid to and request your refund from that company. Standard Transfers is NOT affiliated with the company you paid monies to. Thank you.
MESSAGE FROM CONSUMER: Complaint: *** I am rejecting this response because attached is the Transfer Agreement document signed from Standard Timeshare Transfers with the signature of their representative on our initial paperwork on 3/29/2018 when the money was exchanged. Sincerely
Attached is the documentation I wish to upload showing the same representative referring company signature for Standard Timeshare Transfers is the same signature/person for the seller of Elite Rewards Group for the money I paid to their company.
I do not see anything new to this complaint. The client clearly states that they paid the money to Elite Rewards Group ("Paid Elite Rewards Group $2,813 on 3/29/2018 contract with manager ***"). Therefore their complaint should be with that company if they want a refund, etc.
My mother and I have been trying to work with Standard Timeshare Transfer, LLC for over 2 years. They have not provided any valid information or proof that they are trying to sell our timeshare. If I don't contact them, I don't hear from them and it is always the same answer, they are working on the transfer. I have spent over $7000 to include the maintenance fees that I still have to pay every year. I told them I took out a portion of my retirement money to pay to have the property sold, which did not mean much. I am very frustrated.
has not ever paid any money to Standard Transfers nor has Standard Transfers ever employed anyone by the name of ***. *** needs to look back at her documentation to see who she paid that money to and contact them regarding any refund. Thanks.
My wife and I have a timeshare, we signed a contract with STT, to sell this piece of property. We paid 795.00 for them to sell this Since then I have called them about 8 times to find out what the status of the property's sale is. Every time they tell me that "It's in the works". Now a year and a half later, they say that a deal has fallen through, and I'm not sure I believe them. I still am responsible for the annual fees associated with the property. I just want to get the property sold.
We had not been notified that the client wanted a refund. We have contacted the client and explained this to them and come to an understanding. The refund has been processed and mailed to her.
We received a call from the company saying that they would send a check. We have not received a check as yet.
I contacted this company on 9/2018 to hire them to sell my timeshare. I paid them $1150. Now they are claiming they are transferring my timeshare not selling it. They told me they were in the business of transferring it or give it away. My timeshare is paid off. I wouldn't want to give my timeshare away because it is paid off. They told me they just transfer them not sell them. I asked for a manager and they refused. I want my timeshare back and I will start from square one.
To clarify the some of the points made in your complaint; you did not contact Standard Timeshare Transfer (STT), you were referred to STT by completing and submitting a Transfer Agreement through a company named First Choice. You contacted STT today, April 9, 2019, concerning your issues. We stated we had to take a message as we did not have a manager available at that moment, it was less than an hour from the time your concerns were conveyed to us until we received this complaint from the Revdex.com, you did not allow a reasonable amount of time for a manager to call you back. We did not refuse to allow you to speak to a manager. The amount paid was $1500 to transfer your ownership, not $1150 as you claim.
At no time did STT state verbally or in writing that we would “sell” your timeshare, nor at any time did STT stated that you would receive compensation, monetary or otherwise, for your timeshare. To the complete opposite, everything we have in writing states that we were going to transfer your timeshare. The only agreement between you and STT is our Transfer Agreement, this is to transfer your timeshare, not sell it. Nowhere in the Transfer Agreement does is state that you would receive any type of monetary or other compensation for your timeshare. It does state in items F, G, and H that we are going to transfer your timeshare out of your name. The bottom paragraph states we are going to convey or assign the ownership to pass legal title to a grantee or assignee, again not sell. We are unsure why you assumed that STT would sell your timeshare when the fact is everything we have in writing says the complete opposite.
Concerning your transfer, we only received the signed documents to proceed on March 1, 2019, with a general transfer time of 180-365 days for a Bluegreen property, we can simply stop working on your file and you will retain the ownership.
Concerning your request for a refund, being you agreed to transfer the ownership and we have done much of the work to accomplish this per the agreement you signed and you are canceling at no fault of STT, we will not be issuing a full refund; we will only issue a partial refund. STT will retain $250 for document preparation fee, $125 verification fee and $125 administrative fee for services rendered. We will issue a refund in the amount of $1000.00. Because this was held in escrow, the escrow fee will be withheld from the escrow company at a rate of 5% per the escrow agreement.
Sincerely,
Standard Timeshare Transfers
Complaint: ***
I am rejecting this response because:
I still have a concern as to how Standard Timeshare Transfers presented themselves to me overall. I originally requested that I would like to sell my timeshare. As requested, I submitted the required necessary paperwork to get the process in motion. They used the term "transfer" and never said I wouldn't receive payment for the "transfer". Standard Timeshare Transfer was very deceptive in their approach and the entire process. Because of that I want to make sure I receive my timeshare deed back immediately and also the entire $1500. I feel that this is a fair request because of the miscommunication that was given to me by Standard Timeshare Transfers. In essence, I am rejecting their offer of $1000 and request a full refund of $1500 plus my timeshare deed immediately.Thank you.
Sincerely
Standard Timeshare Transfers did not present anything to you, the first we had any knowledge of your desire to transfer your timeshare is when we received a copy of your Transfer Agreement. STT received this agreement on 9/26/2018; it was signed by you on 9/24/2018. We did not speak to you prior to receiving the signed agreement. Anything you may have been told prior to that was not by STT. Further there was no deceptive approach or process that involved STT, you completed the agreement and signed it to have STT transfer your ownership. No employee or representative of STT was present when you signed the agreement. As stated in the previous response you were referred to STT.
STT has spent time and funds in the process of your transfer, your assumption that this was a sale and you would receive compensation that was not stated in our Transfer agreement is not in any way the fault of STT. Therefore, we are going to retain the funds previously stated for the services we have provided.
Sincerely,
Standard Timeshare Transfers
After receiving their response, I have decided to accept their offer to have $1000 refunded to me. This, of course, is contingent upon me receiving all necessary deed paperwork back to me at the same time, so that I can have use of my timeshare again.Thank you so much for helping to resolve my dispute.Rosemary
It's been over a year and a half, closer to two years. We had to pay the dues last year and now they are over due again. Still nothing.
Mrs.,
Standard Timeshare Transfer (STT) originally received notification of your requested to transfer on December 17, 2017, between that date and April 12, 2018 we requested additional information so we could prepare the transfer documents. We did not receive that information until April 12, 2018; that same day we mailed the transfer documents to you. We received no response from our April 12, 2018 letter, therefore the documents were sent again on May 10, 2018 and again on June 11, 2018. On June 13, 2018 we received some of the documents needed to proceed, items requested were missing. We contacted you on August 6, 2018 (both by phone and email); August 17, 2018 (email); September 11, 2018 (both by phone and email); all in an attempt to obtain the missing information. It was not until September 27, 2018 when we returned your documents did you respond to our request. We did not receive all of the required documents to proceed with your transfer until November 1, 2018. We made every attempt to obtain the required information throughout this entire time. We are not the ones to blame for these delays.
Concerning the maintenance fees; per our agreement you are responsible for any fees issued by your resort for 90 days from the time we have all required documents to proceed. We did not receive those documents until November 1, 2018. Your fees are issued by your resort November 15; you are well within the timeframe of responsibility for the fees issued for the 2019 maintenance fees. We were not even involved with your file when the 2018 fees were issued.
We are currently in the process of transferring your timeshare as you requested. Please remove this false review.
My husband and I attended a seminar hosted by *** on May 25th 2018 at which they informed us they could get us out of our *** timeshare, which we own free and clear, and that it would take a maximum of 180 days. We paid them $5300.00 with a credit card. Subsequently, we sent Standard Timeshare Transfers a check for $3094.00 which included a transfer fee of $2000.00 and $1094.00 for maintenance fees which we had already paid up through 2020. We have sent them all the legal documentation they requested. They said "Immediately upon your return of the enclosed deed to Standard Timeshare Transfers, we will request a First Right of Refusal waiver from ***". This was never done. They said it would take 8 to 24 weeks from the time they received our documents, July 31, 2018, to complete the transfer. When I called *** on August 3rd, she informed me they use *** from ***. *** said they would take our timeshare back or sell it to a third party for "like $1.00". On August 22nd we received a voice mail from *** who claimed to be a timeshare lawyer from Orlando who was giving us a welcome call on resale closings in ***. Why *** When I called *** again at Standard Timeshare Transfers, she said *** was no longer consulting on our account and that *** from *** was handling transfers with ***. I left a message for *** on November 8, 2018 but have never received a return call. We contend that the contracts with *** and Standard Timeshare Transfers are null and void since they have not done what they said they would do in the time specified. We are wanting a full refund of all the money we have paid them.
I have fully reviewed your file and spoken with all parties involved. Because of the difficulty of working with ***, we had to enlist the assistance of TLPA to assist in the process. This was fully explained during our original phone conversation with you on August 6, 2018, and again on August 23, 2018.
Per your agreement with Standard Timeshare Transfers (STT), you are responsible for any fees associated with your timeshare for 180 days from the time we receive all your signed documents. It does not state that it will be completed or done in those 180 days. Further, on August 25, 2018, TLPA emailed you documents required to move forward with the process, they have also placed several calls to you after the initial welcome call; none have been answered or returned. We cannot proceed forward without these documents and open line of communication concerning the process.
At this point we have two options:
1. Complete the paperwork and return it to TLPA, proceeding with the process, this will remove you as an owner.
2. Continue with your request to cancel the process, please be advised as much work has been completed concerning your transfer; your noncompliance has led to a severe delay. Therefore only a partial refund will be granted.
If you choose to proceed, please let us know and we will get TLPA to reach out to you asap to move forward.
Complaint: ***
I am rejecting this response because: I called STT on 8/3/18 after receiving a call from someone "researching timeshare resales." *** at STT said the call was not from them or any of their associates. She advised me they had received our documents on 7/31/18 and "that it will take 180 days from 7/31/18 at which time "a third party or *** would take back our timeshare". She also informed me about *** consulting for them. I never receive a call on 8/6/18 regarding TLPA. The first I knew about them was when *** left a voice mail stating it was a welcome call on 8/22/18. I called *** 8/22/18 and had to leave a message. She returned my call 8/23 and confirmed TLPA was handling transfers with ***. We have NEVER receive any emailed documents from TLPA, not on 8/25/18 or any other date! We have NEVER received any calls from them, except the welcome call on 8/22 which was from a *** number, although *** said he was a lawyer from ***. (We have a Cap Tel phone which lists all calls received.) If they were trying to reach us, why didn't they return our call to them at 2:45 PM on 11/8/18? Please provide proof of any calls made to us. The STT contract clearly states "that the transfer process and the 90 day (180 days per F for ***) period when Owner is responsible for all bills, etc. will not begin until all required documents, etc. are received by STT." All of our documents were provided 5/25/18, 7/10/18, and received 7/30/18 by *** per our certified mail receipt. As we have already stated STT and American Settlement have not done what they said they would do, therefore they have made the contracts null and void and we request full refunds.
Sincerely
We will issue a full refund.
My wife and I had a timeshare for two weeks at a resort in ***. One week was sold in mid-2017, the other on December 20, 2017. In the latter part 2017, we received an invoice for a maintenance fee, $1,338, which was for the week that was sold on December 20. We paid this. Sometime this past October, we received a call from either Standard Timeshare Transfers ***, telling us we needed to pay the maintenance fee for 2019. At this point, we had not been informed that the second week was sold. We paid this maintenance fee, $1,369. On December 21 we received an email informing us that the second week was sold. *** sent us a copy of the deed which shows that the transfer was completed on December 20, 2017. I emailed *** asking why, if the timeshare was sold on December 20, 2017, were we responsible for the 2019 maintenance fee. The reply came back; the timeshare was sold on November 29, 2018. This is the date that the deed was recorded in ***. Why did it take Standard Timeshare Transfers 344 days to record the deed? This past April we moved, and both the sale of our home and the purchase of our new home were recorded the very next day! Since the new owner of our timeshare had full access to it after December 20, 2017, why did we have to pay the 2019 maintenance fee?
Your agreement and responsibility’s for the transfer are with ***. We have reached out to them concerning your complaint and *** stated they will be reimbursing you for the 2019 maintenance fees. Please contact *** for the refund and remove this complaint.
Sincerely,
Standard Timeshare Transfers
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
This organization is a fraud and I recommend investigating the associations it has with the Timeshare companies.
After meeting defined requirements to submit proof of payment for up-to-date fees Standard is again requesting a maintenance fee to cover 2019.
We started this exit in May of 2017 and due to multiple delays on the exit team 2 additional years of maintenance fees are being requests.
You may have started the exit in May 2017. However, STT did not receive any information concerning your transfer until July 12, 2018. Anything before that date does not involve or have anything to do with STT. Attempting to blame STT for the timeframe is false and untrue.
STT originally requested all the required information from you on July 12, 2018, in the letter sent to start the transfer process. It was not until November 30, 2018, that we received proof that the severally delinquent fee was paid. The letter you provided to STT from the collection company was dated October 25, 2018. Therefore, by not providing the required information in a timely manner is the cause of the delay in the transfer. In no way is this fault of STT.
Further, because of you rude and vulgar language, and continued yelling on the phone with the staff of STT, we will no longer be working with you concerning your transfer. We are sending your file back to the company that referred you. You will need to contact them for anything further. As no monies have been paid by you to STT; we consider this matter closed. Please do not contact our company again.
Bless your heart. Your “company” is no longer authorized to act on my behalf. Return all provided documents. Consider this a formal demand notification. Additionally if you have posted all of my private information (above content) concerning this account publically.,be prepared for further legal action for violating privacy laws.
They have had my timeshare since March of 2018 and never done anything for us never took it out of our name or anything.,, We still own the timeshare and they have gotten all money fr this
This is the worst company to work with.
This is a false statement; the complainant decided after several months of us waiting for them to supply the required information to transfer their ownership, which we never did receive. They chose to cancel the transfer process and demanded their funds returned. Being they breached the agreement we would not have had to return any of the funds paid. We did return all funds paid, except a small portion for the work we had already performed.
STT handled the transfer for another company we contracted through. The only major holdup was the contacted company did not send them thier fee to begin the process. Calling STT to checkup on the progress nothing wasn't being done because they had not received thier fee. It would have been beneficial if they would have contacted me to let me know that fact. They did do thier job brilliantly! We received our signed sealed and delivered paperwork freezing us from our timeshare forever, thank God!!!
Thank you for taking the time to write a review.
THIS IS TRUE AND ACCURATE
We have been scammed many times by companies assuring us that they can sell our Wyndham ownership. While we have loved the accommodations and service Wyndham has it was time for us to get rid of the monthly maintenance fee. So we were VERY skeptical of Standard Timeshare Transfers LLC. But after a lot of paperwork and about 8 -10 months of waiting both our timeshares were transferred and we are no longer Wyndham owners!!!! While we did not "sell" it and get any money for it, we are no longer paying ongoing maintenance fees, nor will our kids have to worry about what to do with it. So we are very pleasantly surprised that this company actually was able to accomplish what they said they would do.
Thank you for your review, it is nice that you took the time to leave a positive review.
I wrote to Standard Timeshare Transfers for my money back for a transfer that we are no longer doing. They keep saying they never received my request in writing. I did so over a month ago. Every time I call there I get a song and dance to not receive my money back, I am tired of the game and I want my money back. We are no longer doing the transfer and they have no right to keep my thousand ($100000) dollars. There is nothing in writing saying we are going to loose that money. When we put in for the transfer I was told how much it would cost. After sending in the money they came back and told us we had to pay another 2,024 dollars. We said no.
We have reached out to the complainant, the refund was issued the same day we received a written request. The previous requests were never received, we even asked for them to be sent again so we could track the issue, but were unable to be provided. We have worked with the complainant over the past week to insure the refund was received and the complaint was resolved. The complainant stated they would remove the complaint.
I listen to the *** radio show which I have gotten some good financial advice. On his show he endorses The Timeshare Exit team they use a third part which is Standard Timeshare Transfer. It appears they run a scam together. I was assigned an agent with Standard Timeshare transfers she has been absolutely no help, completely useless. Basically refusing to answer any questions or explain when asked about the procedures. Her answers are either its not my responsibility or you need to go back and talk to The Timeshare Exit team. Basically not helping in any way. The group has sent me documents to be signed 4 different times claim the laws have changed. In fact this past Wednesday I received a letter to have documents signed and by that Friday I received another letter stating to disregard the previous letter due to a law change. So this supposed law has changed 3 times in the last 4 months. Each time I have gotten what they as quickly as I could because I don't want to have to pay the fees for the next year. I was told it would take about 6 months, it has now been 9 months and absolutely nothing has been done. So after the agencies being used already have their money nothing is getting done but a big run around. The last letter I received I am to sign the document get it notarized have two witnesses sign and provide government issued ID's. Not many people are willing to provide such documents in this day and age, and its hard to fault them. In addition they want us to provide something called an Apostilles-this is some kind of certificate attained from the secretary of state. Not only is all this completely ridiculous they don't even explain or help you to attain this info especially this Apostilles thing I have absolutely no idea how to go about getting. If you think timeshares are a scheme the people supposedly
out there to help you get out of them seem to be just as criminal. I have told this to this so called agent that I simply don't believe this is a legitimate company. It actually seems that they are working together with the timeshare people and both together steal as much money as they can from innocent people out there.
In response to your review; your agreement with Timeshare Exit Team (TET) and how you found them has nothing to do with Standard Timeshare Transfers (STT). Because your agreement is with TET, our responses and answers to your questions are limited as we are not privy to the details of the agreement you have with TET. Generally, we have to refer the clients back to TET for answers, STT simply handles the paperwork.
Concerning the documents; the first 3 were sent due to your personal situation and the need for separate signature pages for each owner listed on the title of your property. The final set of documents and the requirement of the Apostille and the ID’s of each witness is a new requirement that has been placed on us concerning all Mexico properties. We only found out about these requirements July 18, 2018. We have no control over what the resorts in Mexico or Mexico governing agents require for us to complete the process; we simply have to follow their rules. We agree that this request is outside of the normal scoop of business and is an overburden; however, we have no course of action as this is in another country.
Several times in your review you used the words scam, legitimate company and talked about the funds you paid. STT is not a scam; we are a legitimate company that has been performing services for timeshare owners for years. You have not paid STT any funds.
Well if you would do the job you are supposed to do in a more efficient way we wouldn't have to keep dealing with any more changes in Mexican laws. This process was started in Nov.2017 and absolutely nothing has gotten done but me running around getting paperwork filled out and sent to you firm.
As you can see by the number of bad reviews this company should not be used at all costs. They may not believe they are a bait and switch company, but when you are told the price of the transfer is one amount and then they up the price to complete the transaction, that is the definition of bait and switch.
You will get all kinds of reasons from them as to why this must happen (see the responses to all the other reviews on the site), but it still amounts to unprofessional and deceptive practices.
For your own good and peace of mind, find another company to do business with.
In response to your review, what most people do not understand is the timeshare industry changes on a daily basis. The fees increased to transfer your particular ownership during the more than 6-month delay it took you to respond to our multiple inquiries for the information you were informed we required in the beginning. Had you submitted the required information at the time we asked for it, the transfer would have been completed prior to the increase. We have no control when fees change; we simply have to pay the additional amounts.
We also issued you a full refund of the funds you paid us, at a loss to us for the monies already spent working with you to complete your transfer.
It was due to the company’s delay in getting the necessary paperwork to us that put us against their made up deadline to pay our annual dues. The annual dues invoice was issued in October with a due date of January. The company felt since it was issued we should pay it. That is what delayed us in getting the requested information to them. We were to pay a bill not yet due so we could prove to them it was paid. This would also mean forfeiting the week we just paid for.
Per our agreement; you are responsible for any bill “issued” by the resort within 90 days. We did not receive any information from you until July 6, 2017; the bill was issued by your resort on October 1, 2017. Per our agreement you were responsible for this bill prior to us having any knowledge of your transfer. The 2-week delay in us getting you the documents would not have changed your responsibilities to pay this bill.
This is not a made up timeframe, we put it in writing in our agreement, and we go as far as to make each client initial next to this statement so it is clear.
At no time did we state you had to forfeit the week. To the contrary, on February 9, 2018, we state that because you have to pay the fees you are allowed to use the time. It does, however, cause a delay in the transfer.
We have attempted to explain the transfer process to you on several occasions; the facts remain the same. We are only adhering to the terms as stated in the Transfer Agreement. We have done everything possible to work with you including issuing a full refund at our loss.
I will not continue to debate with you. It would seem that if you'll the other reviews here on the Revdex.com site, I am not the only one who thinks your business practices leave a lot to be desired.
Shame on me for ever buying a timeshare in the first place, but shame on Standard Timeshare Transfers for your bait and switch tactics. I completed all the paperwork STT requested in December, 2017 and submitted the stated fee of $1,000 to them to complete a transfer. I find out today their 'company policy' has changed and I must pay an additional $700 so they can proceed with the transfer. If my transfer is not complete by January, 2019 I will be billed again by the timeshare ***), I'm sure. If so, I will know for certain that there is no such thing as a 'transfer' and I will be out $1700, plus loss of use of the timeshare in 2018 and stuck with it for eternity!
I will be sure to post a follow up review in January, to confirm whether or not STT is a total scam.
Mr. & Mrs.,
In response to your negative review, there is no bait and switch. The “company policy change” was due to the fact your resort has become so difficult to work with we are unable to complete any transfers at this time. We worked diligently to secure a different way to help you rid yourselves of the timeshare you no longer wish to own. Unfortunately, this comes at a much high cost; we are not forcing you into going this route, we offered this to you if you choose to continue, which you agreed. What you failed to mention is we offered you a full refund of all the funds paid to Standard Timeshare Transfer, at a monetary loss to us, if you did not want to proceed.
We are very confident that this process will work and we will be able to complete the transfer before the 2019 fees are due. We cannot predict the future; however, our agreement states that you are only responsible for maintenance fees for 180 days from the time we receive all your documentation. Provided we receive all the required documentation in a timely manner, you should no longer be responsible for next year’s fees.
We ask that you remove this negative review, until such time as we complete the process, and you are able to post a positive review.
A very negative responce!!!This is a scam business, we have lost $2500.00 because we got scammed. At first they wanted almost $9000.00 as we were walking out they caught us and said that because of our age they had a special deal for us for just $2500.00. So we got sucked in. We paid them and left. In about 2 months we got a bill for $3600.00 for a company that would try and sell our Park Plaza in Park City Utah. They wouldn't gaurantee that they could even get rid of the timeshare. We wanted to get out from under the maintenances fees that started out in 1985 of $97.00, each year that fees increases. The fees are now up to $712.00 a year. They told us that they had lots of atterneys that knew the real estate laws and they could get us out of Park Plaza time share quickly. Also that we wouldn't have to pay another penny. And then as said above we got this bill for $3600.00 that we had to pay in order for them to start the process. THIS IS A SCAM, SCAM, SCAM. Our grandson lives in Branson Missouri, their home office is in *** He went to the address location and walked inside. He was told that he wasn't allowed there, that they didn't take walk-ins. The office building??? if you can call it that, was just a bunch of teenages with phones that were making calls to suck people into setting up appointmens for the scammers to attack some other poor sole to be charged an erraneous fee for the devils advicates. Below on the 1st Question it doesn't have a place to check I'd never recommend this business to a friend, family, My answer is I'd never recommend this company to my worst enemy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Don't ever, ever, ever buy a time share. Because there is some law that says that time shares are handed down from generation to generation and your aires are liable (even if they didn't sign anything) for the maintenance fees for all eternity. Even if this is put in writing in your trust or will, the law is still in effect, for ever and ever and ever.
With the exception of 2 items, none of the comments in this review reflexes or involves Standard Timeshare Transfer (STT). Please allow me to explain: you were not scammed by STT; you did not meet with STT; you did not get sucked in by STT; you did not pay $2500 to STT. The fees going up by the timeshare that you purchased in 1985 does not involve STT. STT never stated that we have lots of attorneys that knew real state law; your grandson did not visit our office, we are not located in Springfield Missouri, and we do not have any teenagers working for us. We do not make appointments to meet with clients; we do not have sales presentations. And the laws affecting the deeded property you own or you buying a timeshare to start with has nothing to do with STT. You are blaming STT for everything you personally dislike about timeshares when we are only attempting to assist you to rid yourself of yours.
The only part of the review that has any involvement with STT is the transfer of ownership and the fees required to do so and a guarantee that was not written on the original agreement you signed to have STT to assist you in transferring your timeshare.
1. The transfer fee is required to complete the transfer, every resort requires different fees and there are different fees involved. You could have easily contacted STT about the fees that are clearly stated on item H of the Transfer Agreement if you had a question about these fees prior to you signing the agreement. Our name, address, phone number and email address are all at the top of the Transfer Agreement.
2. You asked if we guaranteed that we would get you out of the timeshare, the answer is no. The reason is there are too many factors that are out of our control to guarantee a transfer. As an example, the state of Florida and most of the Caribbean were devastated by hurricanes in the later part of 2017, many of these resorts are closed, some have a projected re-open date, some do not even have operating phones at this time. If you owned at one of these resorts it would be impossible for us to complete a transfer at this time, it may take years before some of these resorts open. Anyone that paid for a transfer at these resorts and we were unable to complete the transfer because the resort is closed, received a full refund from STT. Unfortunately, we cannot guarantee a transfer because we cannot predict the future.
We can only ask that you remove this review as it does not apply to STT and direct your unhappiness at the correct parties involved.
We enter into this agreement 3.30.17. There were a few very confusing moments. I have not seen the transfer yet. The new RCI program they are associated with seems legit. I just hope they really are transferring my timeshare. I will be sure to post my experiences.
I've been working through Time Share Exit Team who works with Standard Time Share Transfers. I was told a month ago that Marriott would take back my 2 timeshares. Yesterday, I was informed that Standard Time Share Transfers wants me to pay the 2018 maintenance fees before I can be released. I started this process in January. It's now 8 months later. Delay, delay, delay. Thousands of dollars later. Marriott tells me they don't send invoices until end of October/beginning of November. I was told by Time Share Exit Team rep that I should be free by September and shouldn't have to pay any more maintenance fees. I feel scammed by Standard Timeshare Transfers and their delay tactics.
Your agreement is with Timeshare Exit team, Standard Timeshare Transfers (STT) is simply handling the paperwork of the transfer. You have never spoken with a representative of STT, therefore we could not have told you to pay your fees. The fees have to be current to complete the transfer, and we informed Timeshare Exit Team of this fact. Your agreement with TET and the funds you paid them is between you and TET. You did not pay STT thousands of dollars; there were no delay tactics on the part of STT. STT did not state that you would be free by September nor did we state that you should not have to pay any more fees. This review is based on your agreement and we can only assume discussion you have had with Timeshare Exit Team.