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StandsandMounts.com Reviews (1)

Paid for a desk on 11-16-2014...still do not have what I ordered and want refundOrdered a black glass desk on 11-15-2016. Charge against my credit card was applied 11-16-2014. I was initially shipped wrong color item (clear). I packaged item and shipped back. Finally received replacement shipment. On January 26th I notified company that of the 3 boxes received 2 had broken pieces (didn't open 3rd box) Stated that after waiting over 2 months for delivery of defective product I wanted a refund. Per stands and mounts' request, I emailed photos on 1-27-14. Still have damaged boxes sitting in living room and have not received refund or any follow up communication. Desired Settlementrefund of initial purchase amount of $429.00 and pickup of boxes containing damaged deskBusiness Response /[redacted]/This customer was refunded in full 2/11/2014. FedEx has been contacted on the damaged item. A damage claim has been filed and FedEx will contact them on pick up or ask them to discard. If FedEx has not contacted the customer by 2/18 he may discard of the item.Final Consumer Response /[redacted]/company's response is acceptable

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Description: Furniture Retailers, Online Shopping Sites

Address: PO Box 145, Fuquay Varina, North Carolina, United States, 27526-0145

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