The complaint states that this person's property was flooded when the pump on our backup well frozeThis is trueAt no time did the Officers or Board of Directors of Stanley-Pond, Incever say that they would pay for the damageIf this was stated to the property owner if was done so by the business manager at the time, who had no authority to say that we would pay for itThe owner claims to have had her lawn landscaped to the tune of over $2,and has sent numerous copies of the "bill." The bill reads like an estimate, has no date on it, and is not signed by the landscaping companySince then some board members have inspected the lawn and see no evidence of the landscaping mentioned on the billWe live in an area where flood irrigation is practiced and saw no damage from the floodingI addressed this on at least one occasion (via telephone) with the owner but to no satisfactionThe board feels like this should have been between her and her homeowner's insuranceThere are two wells, a primary and a secondary well on two different properties in the Stanley-Pond, IncThe owners are aware of this and the liability that it carries As for the collections, we have begun turning over any outstanding bills of $1,or more to a collections agencyI notified the person who is handling this as soon as I received paymentThe collection efforts by the collection agency should be stopped by now Sue M [redacted] on behalf of the board of directors Stanley-Pond, Inc
The complaint states that this person's property was flooded when the pump on our backup well frozeThis is trueAt no time did the Officers or Board of Directors of Stanley-Pond, Incever say that they would pay for the damageIf this was stated to the property owner if was done so by the business manager at the time, who had no authority to say that we would pay for itThe owner claims to have had her lawn landscaped to the tune of over $2,and has sent numerous copies of the "bill." The bill reads like an estimate, has no date on it, and is not signed by the landscaping companySince then some board members have inspected the lawn and see no evidence of the landscaping mentioned on the billWe live in an area where flood irrigation is practiced and saw no damage from the floodingI addressed this on at least one occasion (via telephone) with the owner but to no satisfactionThe board feels like this should have been between her and her homeowner's insuranceThere are two wells, a primary and a secondary well on two different properties in the Stanley-Pond, IncThe owners are aware of this and the liability that it carries As for the collections, we have begun turning over any outstanding bills of $1,or more to a collections agencyI notified the person who is handling this as soon as I received paymentThe collection efforts by the collection agency should be stopped by now Sue M [redacted] on behalf of the board of directors Stanley-Pond, Inc