STAN'S AUTO SALES

We apologize for our delayed response, this was discovered in our junk mail.  [redacted], our finance director, has just spoken with the consumer and we are working on resolving the issue.

Complaint: [redacted]
I am rejecting this response because: I am certified for oil changes I am not a mechanic for engines so how would I know the the engine is bad. I heard from other people that you guys dont check your vechical from a mechanic that's not a good business. Why should I pay for a lemon. If I abuse the car then prove it because why in the hell would I abuse a car that I got a loan from explain that. If it was my fault I would of kept paying on it but I only had it for five weeks. My co worker did my oil change he can explain to you guys too how bad it looks under neath that [redacted] you sold me. All im saying that this needs to go to court. I want you guys to pay for the engine and get it running and I will catch up on my payments. I seen on your reviews that you guys sold people messed up cars. Stans is a bad company to go through they will saying anything just to save there butts. You guys sold me that car and I only had it for 5 weeks I expect you guys to fix the mistake that you guys sold me that car. I really want prove that I abused it. You guys can not blame my age for your mistake I have brains I graduated high school got a diploma. My credit was good before I got that [redacted]. Stans really need to ve more responsible for there mistakes 
Sincerely,
[redacted]

She is correct there should be a credit shortly for $35.00 and $ 1430.00 with Credit Union of [redacted]r. We had a change in management. The old manager was in charge of handling refunds on warranty`s. I found some other issues that are also to be corrected Thank You for letting me know! ...

[redacted]

[redacted] blew a rod right through the oil pan. The mechanic at [redacted] said it was from abuse. Even though he blew it up we got his grandmother to come in and found another vehicle, which we held for him for a month, to sell him and trade him out of his [redacted]. We had financing approved but a...

previous car loan had force placed insurance on it. The new credit union wanted this paid off before they would do the new loan. The original amount was $750. Because he procrastinated in paying off the loan, the amount was raised to $1,200.  We tried repeatedly, for over a month, to get [redacted] to come in and do the new deal but he kept refusing. During a phone call he told the salesman, Johnny, that he was not going to do anything and that he was just going to walk away. Johnny told [redacted] that even if he walked away, he still would need to make payments to the bank for the [redacted]. He told Johnny not to worry about it. We don't think that [redacted] is a bad person, we think he is just still young and made a poor decision and we should not be held responsible for his mistake.