Star Electronics

Hi ***, Please tell to my costumers I’ll be happy to help about they complaini’ll be out of town this weekend and come back on Mondaythank you *** ***

The service I received from this establishment was repugnant. After visiting the day before and having my phone, for lack of a better term, mangled by the associate I returned to have my phone restored to its former glory only to have the same associate I worked with claim he no longer spoke English. He also seemed to develop a case of temporary amnesia as he could not remember mangling my phone or agreeing to repair it. They were rude and dismissive of me and the level of disrespect they showed toward me boarders criminal. My recommendation to anyone looking to have their phone repaired at this establishment would be to find 5 year old with a roll of duck tape because that child will likely be more effective and treat you with at least an ounce of respect.

Complaint: [redacted]
I am rejecting this response because:I don't understand the response.  How exactly will the business remedy this situation? 
Regards,
[redacted]