During one of their holiday sales. I tried to purchase three chokers from their website, and when I went to pay with the promo code they were promoting it didn't work and charged my card the full amount. Not a problem, consumer service got back to me that day and said they refunded the 50% it was suppose to be. Great! UNTIL three days later I noticed they refunded the full amount and my order was canceled. Luckily they had the same sale going on and I just tried again. Already frustrated for the wait.. when I received my chokers the chain on two of them were not what they were on their website. They had a chain of a different necklace, that I did not prefer. I have tried emailing them multiple times and have gotten 0 response... still to this day have received no help or response
During one of their holiday sales. I tried to purchase three chokers from their website, and when I went to pay with the promo code they were promoting it didn't work and charged my card the full amount. Not a problem, consumer service got back to me that day and said they refunded the 50% it was suppose to be. Great! UNTIL three days later I noticed they refunded the full amount and my order was canceled. Luckily they had the same sale going on and I just tried again. Already frustrated for the wait.. when I received my chokers the chain on two of them were not what they were on their website. They had a chain of a different necklace, that I did not prefer. I have tried emailing them multiple times and have gotten 0 response... still to this day have received no help or response