Star Nails 18 Reviews (1)
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Star Nails 18 Rating
Address: 900 US 287 Frontage Road #102, Mansfield, Texas, United States, 76063
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Address: 900 US 287 Frontage Road #102, Mansfield, Texas, United States, 76063
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Revdex.com:
I have reviewed the response made by the business in...
reference to complaint ID [redacted], and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.I went into the salon with my feet needing a pedicure, but my cuticles were NOT broken and they were NOT bleeding. I was told that I had rough skin and my toenail was ingrown. I have never experienced cuticle bleeding during a pedicure. I was refunded 20 dollars, after I went back 2 days later and complained because my feet were still hurting me. I explained to the lady that I had not ever received that kind of service where I had pain and bleeding following a pedicure. I had filed the complaint with the Revdex.com the day after( Wednesday ) the procedure, then on the second day following the procedure( Thursday) I called the salon .They told me I would to the salon have to come in so they could see my feet/toes. That is when I received the partial refund of 20 dollars. I was also told that I could not get a full refund because it was not infected. Even though every one of my toes had redness and inflammation. that is something that I feel is NOT normal following a pedicure. She told me I would be fine in about a week. I took my daughter to her Dr on Friday, and they said her toe looked infected and prescribed her an antibiotic.
Regards,
[redacted]