Star Nails & Spa

First I'd like to state that we are very great patrons and tip thoroughly based on our experiences as a wholeThat being said- first time to TGIFridays- Our server " [redacted] " was very disengaged and seemed as if she didn't want to be there, even dropped the "F" bomb when talking about the kids menu and the ribs you serveMy husband and brother had "decent" meals but nothing specialI ordered a simple grilled cheese and soupMy grilled cheese was mostly bread and the cheese was mostly at the tip of the "triangle" slicesHow difficult is it to put cheese between bread and grill it? As a restaurant establishment, I'd assume you'd take pride in your dishes enough to rock a simple grilled cheese sandwich regardless if it was off the kid's menuA couple bites was all I took and I ate the fruit side dish- the waitress returned and we told her everything was great (which is wasn't) and expressed that we had concerns about the grilled cheese for future patronsShe acted depressive and mumbled she'd get her manager- which she did not get himA man was in the corner staring at us from afar and she returned and said "you all good?" in which we asked for the check- we were not in any way impressed or feeling any sort of redemption to make us want to come back- the atmosphere alone made us uneasyAs she brought the check she said nothing, reached the payment bifold out open faced as she held it implying "just give me your money" and went about her wayShe circled that they removed the charges for the grilled cheese kids meal but never said anything like "we are sorry for the inconvenience and hope you join us again in the future- you can see we removed that dish for you and apologize for the trouble." Instead she looked at us with a blank face and attitude as she walked awayBecause of her attitude and lack of professionalism she did not get a tipIf we could rate this experience and the establishment it would fail tremendouslySubpar rating for a subpar restaurant

First I'd like to state that we are very great patrons and tip thoroughly based on our experiences as a whole. That being said- first time to TGIFridays- Our server "[redacted]" was very disengaged and seemed as if she didn't want to be there, even dropped the "F" bomb when talking about the kids menu and the ribs you serve. My husband and brother had "decent" meals but nothing special. I ordered a simple grilled cheese and soup. My grilled cheese was mostly bread and the cheese was mostly at the tip of the "triangle" slices. How difficult is it to put cheese between bread and grill it? As a restaurant establishment, I'd assume you'd take pride in your dishes enough to rock a simple grilled cheese sandwich regardless if it was off the kid's menu. A couple bites was all I took and I ate the fruit side dish- the waitress returned and we told her everything was great (which is wasn't) and expressed that we had concerns about the grilled cheese for future patrons. She acted depressive and mumbled she'd get her manager- which she did not get him. A man was in the corner staring at us from afar and she returned and said "you all good?" in which we asked for the check- we were not in any way impressed or feeling any sort of redemption to make us want to come back- the atmosphere alone made us uneasy. As she brought the check she said nothing, reached the payment bifold out open faced as she held it implying "just give me your money" and went about her way. She circled that they removed the charges for the grilled cheese kids meal but never said anything like "we are sorry for the inconvenience and hope you join us again in the future- you can see we removed that dish for you and apologize for the trouble." Instead she looked at us with a blank face and attitude as she walked away. Because of her attitude and lack of professionalism she did not get a tip. If we could rate this experience and the establishment it would fail tremendously. Subpar rating for a subpar restaurant.