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Reviews Star Property Management

Star Property Management Reviews (9)

To Whom It Concerns: This letter is in response to the complaint filed by [redacted] **., Kuna, ID ( [redacted] Subdivision)Star Property Management is under contract with the Board of Directors of the [redacted] Subdivision in Kuna to handle the business affairs of the homeowners associationStar Property Management is not the [redacted] HOA however and works for and at the direction of the Board of Directors of the [redacted] Homeowners Association, IncStar Property Management has no decision making responsibility for the Association, all actions taken reflect the decisions ·of the BoardMr [redacted] is actually not a legal participate in this matter as he is not on titleThe original account was in the name of [redacted] (Mrs [redacted] former husband)The account for the property at [redacted] was in arrears with an unpaid balance from of $when the HOA statements were mailed on 12/27/The amount due on 1/1/was $A final notice was mailed on 2/6/warning that a lien would be filed if full payment was not receivedOn 3/1/a lien was filed for non-payment of $and a notice that the account would be sent to the Association's attorney for collection action if not paid by 3/31/Payment of$was received on 3/25/paid by a check from [redacted] ***As our records did not indicate that the property had been sold, we checked with the Ada County Assessor's office as there was no party by the last name of [redacted] on the recordsWe found that ownership of the property had indeed been transferred and the tax records indicated the property was now in the name of [redacted] ***The CC&R's of the [redacted] HOA require that a transfer fee be collected every time that there is a transfer of ownershipThe situation was reviewed by the members of the [redacted] Board and the attorney for the HOA as the transfer was done by a Quitclaim deed, both parties agreed that the transfer fee was due and that Star Property was to bill Mrs [redacted] for the transfer feeFurther it was discussed that in such situations it is the responsibility of the new owner to inform the Association of the transfer so that the records can be updatedStar Property Management contacted a title company to obtain a copy of the Quitclaim Deed that was filed in November We were informed that there were actually two Quitclaim Deeds executed within a few days of each other and recorded with Ada County on 11/16/Once again the board and the attorney were consulted and both agreed the [redacted] should also be billed for the second transfer In a telephone conversation that followed the billing of the second transfer fee, [redacted] was informed that Star Property did not have the authority to negotiate nor remove the charges on the accountHe was told that if he believed that his wife's account was being wrongfully charged that he needed to appeal the situation to the Board of Directors of the [redacted] HOA as they were the only party that could change the situation [redacted] made a statement that he had meet the Board President and he did not appear to be someone who would negotiate the situation [redacted] & [redacted] are of the belief that because [redacted] (the present owner) is in fact the same individual who was on title and co-owner with her former husband as [redacted] , that the ownership was unchangedUnfortunately the Ada County Assessor's office, the attorney for the [redacted] HOA and the Board of Directors of the HOA see things differently I am surprised that after explaining the situation to [redacted] ***, and informing him that Star Property Management could not alter the decision of the Board that he persists in his belief that Star Property is responsible for what he continues to believe is an improper and unjustified situation

***PLEASE SEE ATTACHED***After reading the complaint filed with the Revdex.com by the complainant, I'm not certain that this individual fully understands the functions and responsibilities of the individuals that are mentioned in the complaintStar Property Management is contracted by the Board of Directors of the Irvine Meadows Homeowners Association to handle the accounting, billing and day to day operations of the Irvine Meadows HOAWe are not however the Board, nor are we part of the development company responsible for the development and/or sales of the properties in the Irvine Meadows subdivisionIn the complaint, it is mentioned that the complainant spoke to a paralegalStar Property Management does not employ paralegals, attorneys nor any other similar legal staffIf a conversation with a paralegal was to have taken place, then the complainant was most likely speaking to a staff member of the Association's attorney's office and not an employee of Star Property Management.The Board of Directors of lrvine Meadows entered into a contract with the law firm of Vial Fotheringham, LLC on July 15,to handle the "Collection of Unpaid Charges"A copy of the "Collection Resolution" adopted by the Board was mailed to every property owner in Irvine Meadows after its acceptance by he BoardAs the Warranty Deed for the complainant's property was recorded on June 3, 2016, a copy would have been sent to the said propertyThis document clearly explains in detail the collection process that would be initiated when any payment due to the HOA remains unpaid for more than days from the due datePer the terms of the contract, once an account is surrendered to the attorney's office, to initiate the collection process, Star Property Management is not to be involved with the account what so ever until the attorney's office informs us that the account has been satisfied and has been release from the collection processThis includes referring any telephone inquiries on the account to the attorney' s officeA copy of the Collection Resolution is attached and labeled as "Document# 1" (pages) Each step of the process was followed in the required detail On Jan1, the initial billing statement for the HOA year was sent out stating that the charges were due on receipt and the account would be considered delinquent if payment was not received by Jan31, 2017, see "Document #2" (page).On Feb3, a Late Statement was sent out which included a $late payment charge and interest charge as required by the CC&R's, requiring payment by Feb28, 2017, see "Document#3", (page) On Mar3, a final notice statement was sent stating that if the account was not brought current by Mar31, 2017, a lien would be placed on the property for non-payment and the account would be submitted for collection actionSee "Document #4", (page).On April 1, the account remained unpaid and there was no contact with our office attempting to explain the reason for delinquencyA lien was prepared and was mailed to Ada County for recordingSee "Document #6", (page), On the same day a Demand Letter was prepared requiring full payment within days of the date of the notice or the account would be submitted for collectionSee "Document #7", (page)The demand notice along with a recorded copy of the lien document were mailed on April 18, via USPS, Certified, Return Receipt Mail, see "Documents #8, #and #10", (pages).The USPS followed their procedures and attempted delivery of the Certified letter on occasions; April 20, April and May 5, On each attempted delivery the USPS leaves a salmon colored card stating that a certified letter was attempted to be delivered and that it could be obtained at the postal substation on the following dayAfter the third attempted delivery fails, USPS returns the certified letter to the sender, marked "Unclaimed"This was done on May 11, This information is clearly marked on the face of the envelope identified as "Document #8.As the certified letter was never claimed and there had been no attempt to communicate with our office, the account was surrendered to the attorney for initiation of the collection process.I believe our office followed each prescribed step of the collection process to its fullest and find it regretful and offensive that the complainant is now make and erroneous accusations againstStar Property Management which could be viewed as defamatory and libelous.Please let me know if the Revdex.com has any additional comments or concernsI find it unfortunate to be forced to take the time to defend our actions in this situation.I do not believe that any adjustment of fines or fees are justified, and any concessions would need to be negotiated with the attorney as we no longer have control of the file.Cordially,Ed R***, co-ownerStar Property Management

***PLEASE SEE ATTACHED***After reading the complaint filed with the Revdex.com by the complainant, I'm not certain that this? individual fully understands the functions and responsibilities of the individuals that are? mentioned in the complaint.? Star Property Management is contracted by the Board of Directors of the Irvine Meadows? Homeowners Association to handle the accounting, billing and day to day operations of the Irvine? Meadows HOAWe are not however the Board, nor are we part of the development company? responsible for the development and/or sales of the properties in the Irvine Meadows subdivision.? In the complaint, it is mentioned that the complainant spoke to a paralegalStar Property? Management does not employ paralegals, attorneys nor any other similar legal staffIf a? conversation with a paralegal was to have taken place, then the complainant was most likely? speaking to a staff member of the Association's attorney's office and not an employee of Star? Property Management.The Board of Directors of lrvine Meadows entered into a contract with the law firm of Vial? Fotheringham, LLC on July 15,to handle the "Collection of Unpaid Charges"A copy of? the "Collection Resolution" adopted by the Board was mailed to every property owner in Irvine? Meadows after its acceptance by he BoardAs the Warranty Deed for the complainant's property? was recorded on June 3, 2016, a copy would have been sent to the said propertyThis document? clearly explains in detail the collection process that would be initiated when any payment due to? the HOA remains unpaid for more than days from the due datePer the terms of the contract,? once an account is surrendered to the attorney's office, to initiate the collection process, Star? Property Management is not to be involved with the account what so ever until the attorney's? office informs us that the account has been satisfied and has been release from the collection? processThis includes referring any telephone inquiries on the account to the attorney' s office.? A copy of the Collection Resolution is attached and labeled as "Document# 1" (pages)? Each step of the process was followed in the required detail On Jan1, the initial billing? statement for the HOA year was sent out stating that the charges were due on receipt and the? account would be considered delinquent if payment was not received by Jan31, 2017, see? "Document #2" (page).On Feb3, a Late Statement was sent out which included a $late payment charge and? interest charge as required by the CC&R's, requiring payment by Feb28, 2017, see "Document#3", (page)? On Mar3, a final notice statement was sent stating that if the account was not brought? current by Mar31, 2017, a lien would be placed on the property for non-payment and the? account would be submitted for collection actionSee "Document #4", (page).On April 1, the account remained unpaid and there was no contact with our office? attempting to explain the reason for delinquencyA lien was prepared and was mailed to Ada? County for recordingSee "Document #6", (page), On the same day a Demand Letter was? prepared requiring full payment within days of the date of the notice or the account would be? submitted for collectionSee "Document #7", (page)The demand notice along with a? recorded copy of the lien document were mailed on April 18, via USPS, Certified, Return? Receipt Mail, see "Documents #8, #and #10", (pages).The USPS followed their procedures and attempted delivery of the Certified letter on occasions;? April 20, April and May 5, On each attempted delivery the USPS leaves a salmon? colored card stating that a certified letter was attempted to be delivered and that it could be? obtained at the postal substation on the following dayAfter the third attempted delivery fails,? USPS returns the certified letter to the sender, marked "Unclaimed"This was done on May 11,? This information is clearly marked on the face of the envelope identified as "Document #8.As the certified letter was never claimed and there had been no attempt to communicate with our? office, the account was surrendered to the attorney for initiation of the collection process.I believe our office followed each prescribed step of the collection process to its fullest and find it? regretful and offensive that the complainant is now make and erroneous accusations againstStar Property Management which could be viewed as defamatory and libelous.Please let me know if the Revdex.com has any additional comments or concernsI find it unfortunate to? be forced to take the time to defend our actions in this situation.I do not believe that any adjustment of fines or fees are justified, and any concessions would need? to be negotiated with the attorney as we no longer have control of the file.Cordially,Ed R***, co-ownerStar Property Management

I am writing in response to your letter of September 22, from complaint received fromValerie *** on June 15,Specifically, Ms***s compliant was that the recordsof the homeowner's association (HOA) of which she is the secretary were not turned over to theassociation, upon the
resignation of Star Property Management as its property managementcompany
March 29,personally delivered the records of the HOA to *** ***, board presidentIhave attached a copy of the document which Ms*** signed acknowledging the receipt of therecords and what was included
Our office subsequently received a certified letter dated April 26, from the association'sattorney demanding that Star Property Management (SPM) tum over all HOA records in themanner in which they were organized and maintained by SPMAs we already turned the recordsover and had the signed acknowledgment, our attorney was contactedStar PropertyManagement's attorney responded on May 10, to the HOA's attorney after review of ourcontract/agreement, that SPM had fulfilled its duties and obligations therefore there was nothingfurther to be turned over, including the Quickbook files
Ms***'s statement that "To date, they have not responded to the demand or sent us anyadditional financials," is incorrectI would hope the HOA's attorney would have shared theresponse he received with this client
It is unfortunate that the association has now turned to the Revdex.com in an attemptto obtain records which have already been delivered and signed for
I will consider this matter resolvedThank you for your assistance
***Supporting documentation requested by Revdex.com staf*

***PLEASE SEE ATTACHED***After reading the complaint filed with the Revdex.com by the complainant, I'm not certain that this? individual fully understands the functions and responsibilities of the individuals that are? mentioned in the complaint.? Star Property Management is contracted by the
Board of Directors of the Irvine Meadows? Homeowners Association to handle the accounting, billing and day to day operations of the Irvine? Meadows HOAWe are not however the Board, nor are we part of the development company? responsible for the development and/or sales of the properties in the Irvine Meadows subdivision.? In the complaint, it is mentioned that the complainant spoke to a paralegalStar Property? Management does not employ paralegals, attorneys nor any other similar legal staffIf a? conversation with a paralegal was to have taken place, then the complainant was most likely? speaking to a staff member of the Association's attorney's office and not an employee of Star? Property Management.The Board of Directors of lrvine Meadows entered into a contract with the law firm of Vial? Fotheringham, LLC on July 15,to handle the "Collection of Unpaid Charges"A copy of? the "Collection Resolution" adopted by the Board was mailed to every property owner in Irvine? Meadows after its acceptance by he BoardAs the Warranty Deed for the complainant's property? was recorded on June 3, 2016, a copy would have been sent to the said propertyThis document? clearly explains in detail the collection process that would be initiated when any payment due to? the HOA remains unpaid for more than days from the due datePer the terms of the contract,? once an account is surrendered to the attorney's office, to initiate the collection process, Star? Property Management is not to be involved with the account what so ever until the attorney's? office informs us that the account has been satisfied and has been release from the collection? processThis includes referring any telephone inquiries on the account to the attorney' s office.? A copy of the Collection Resolution is attached and labeled as "Document# 1" (pages)? Each step of the process was followed in the required detail On Jan1, the initial billing? statement for the HOA year was sent out stating that the charges were due on receipt and the? account would be considered delinquent if payment was not received by Jan31, 2017, see? "Document #2" (page).On Feb3, a Late Statement was sent out which included a $late payment charge and? interest charge as required by the CC&R's, requiring payment by Feb28, 2017, see "Document#3", (page)? On Mar3, a final notice statement was sent stating that if the account was not brought? current by Mar31, 2017, a lien would be placed on the property for non-payment and the? account would be submitted for collection actionSee "Document #4", (page).On April 1, the account remained unpaid and there was no contact with our office? attempting to explain the reason for delinquencyA lien was prepared and was mailed to Ada? County for recordingSee "Document #6", (page), On the same day a Demand Letter was? prepared requiring full payment within days of the date of the notice or the account would be? submitted for collectionSee "Document #7", (page)The demand notice along with a? recorded copy of the lien document were mailed on April 18, via USPS, Certified, Return? Receipt Mail, see "Documents #8, #and #10", (pages).The USPS followed their procedures and attempted delivery of the Certified letter on occasions;? April 20, April and May 5, On each attempted delivery the USPS leaves a salmon? colored card stating that a certified letter was attempted to be delivered and that it could be? obtained at the postal substation on the following dayAfter the third attempted delivery fails,? USPS returns the certified letter to the sender, marked "Unclaimed"This was done on May 11,? This information is clearly marked on the face of the envelope identified as "Document #8.As the certified letter was never claimed and there had been no attempt to communicate with our? office, the account was surrendered to the attorney for initiation of the collection process.I believe our office followed each prescribed step of the collection process to its fullest and find it? regretful and offensive that the complainant is now make and erroneous accusations againstStar Property Management which could be viewed as defamatory and libelous.Please let me know if the Revdex.com has any additional comments or concernsI find it unfortunate to? be forced to take the time to defend our actions in this situation.I do not believe that any adjustment of fines or fees are justified, and any concessions would need? to be negotiated with the attorney as we no longer have control of the file.Cordially,Ed R***, co-ownerStar Property Management

To Whom It Concerns: This letter is in response to the complaint filed by *** *** *** ** *** *** **., Kuna, ID (*** Subdivision)Star Property Management is under contract with the Board of Directors of the *** Subdivision in Kuna to handle the business affairs of the
homeowners associationStar Property Management is not the *** HOA however and works for and at the direction of the Board of Directors of the *** Homeowners Association, IncStar Property Management has no decision making responsibility for the Association, all actions taken reflect the decisions ·of the BoardMr*** is actually not a legal participate in this matter as he is not on titleThe original account was in the name of *** * *** *** (Mrs*** former husband)The account for the property at *** * *** *** was in arrears with an unpaid balance from of $when the HOA statements were mailed on 12/27/The amount due on 1/1/was $A final notice was mailed on 2/6/warning that a lien would be filed if full payment was not receivedOn 3/1/a lien was filed for non-payment of $and a notice that the account would be sent to the Association's attorney for collection action if not paid by 3/31/Payment of$was received on 3/25/paid by a check from *** ***As our records did not indicate that the property had been sold, we checked with the Ada County Assessor's office as there was no party by the last name of *** on the recordsWe found that ownership of the property had indeed been transferred and the tax records indicated the property was now in the name of *** ***The CC&R's of the *** HOA require that a transfer fee be collected every time that there is a transfer of ownershipThe situation was reviewed by the members of the *** Board and the attorney for the HOA as the transfer was done by a Quitclaim deed, both parties agreed that the transfer fee was due and that Star Property was to bill Mrs*** for the transfer feeFurther it was discussed that in such situations it is the responsibility of the new owner to inform the Association of the transfer so that the records can be updatedStar Property Management contacted a title company to obtain a copy of the Quitclaim Deed that was filed in November We were informed that there were actually two Quitclaim Deeds executed within a few days of each other and recorded with Ada County on 11/16/Once again
the board and the attorney were consulted and both agreed the *** ***should also be billed for the second transfer
In a telephone conversation that followed the billing of the second transfer fee, ** *** was informed that Star Property did not have the authority to negotiate nor remove the charges on the accountHe was told that if he believed that his wife's account was being wrongfully charged that he needed to appeal the situation to the Board of Directors of the *** HOA as they were the only party that could change the situation** *** made a statement that he had meet the Board President and he did not appear to be someone who would negotiate the situation
** & *** *** are of the belief that because *** *** (the present owner) is in fact the same individual who was on title and co-owner with her former husband as *** ***, that the ownership was unchangedUnfortunately the Ada County Assessor's office, the attorney for the *** HOA and the Board of Directors of the HOA see things differently
I am surprised that after explaining the situation to ** ***, and informing him that Star Property Management could not alter the decision of the Board that he persists in his belief that Star Property is responsible for what he continues to believe is an improper and unjustified situation

[redacted]PLEASE SEE ATTACHED[redacted]After reading the complaint filed with the Revdex.com by the complainant, I'm not certain that this individual fully understands the functions and responsibilities of the individuals that are mentioned in the complaint. Star Property Management is contracted by the...

Board of Directors of the Irvine Meadows Homeowners Association to handle the accounting, billing and day to day operations of the Irvine Meadows HOA. We are not however the Board, nor are we part of the development company responsible for the development and/or sales of the properties in the Irvine Meadows subdivision. In the complaint, it is mentioned that the complainant spoke to a paralegal. Star Property Management does not employ paralegals, attorneys nor any other similar legal staff. If a conversation with a paralegal was to have taken place, then the complainant was most likely speaking to a staff member of the Association's attorney's office and not an employee of Star Property Management.The Board of Directors of lrvine Meadows entered into a contract with the law firm of Vial Fotheringham, LLC on July 15,2016 to handle the "Collection of Unpaid Charges". A copy of the "Collection Resolution" adopted by the Board was mailed to every property owner in Irvine Meadows after its acceptance by he Board. As the Warranty Deed for the complainant's property was recorded on June 3, 2016, a copy would have been sent to the said property. This document clearly explains in detail the collection process that would be initiated when any payment due to the HOA remains unpaid for more than 60 days from the due date. Per the terms of the contract, once an account is surrendered to the attorney's office, to initiate the collection process, Star Property Management is not to be involved with the account what so ever until the attorney's office informs us that the account has been satisfied and has been release from the collection process. This includes referring any telephone inquiries on the account to the attorney' s office. A copy of the Collection Resolution is attached and labeled as "Document# 1" (5 pages) Each step of the process was followed in the required detail On Jan. 1, 2017 the initial billing statement for the 2017 HOA year was sent out stating that the charges were due on receipt and the account would be considered delinquent if payment was not received by Jan. 31, 2017, see "Document #2" (1 page).On Feb. 3, a Late Statement was sent out which included a $50.00 late payment charge and interest charge as required by the CC&R's, requiring payment by Feb. 28, 2017, see "Document#3", (1 page).  On Mar. 3, 2017 a final notice statement was sent stating that if the account was not brought current by Mar. 31, 2017, a lien would be placed on the property for non-payment and the account would be submitted for collection action. See "Document #4", (1 page).On April 1, 2017 the account remained unpaid and there was no contact with our office attempting to explain the reason for delinquency. A lien was prepared and was mailed to Ada County for recording. See "Document #6", (1 page), On the same day a Demand Letter was prepared requiring full payment within 30 days of the date of the notice or the account would be submitted for collection. See "Document #7", (1 page). The demand notice along with a recorded copy of the lien document were mailed on April 18, 2017 via USPS, Certified, Return Receipt Mail, see "Documents #8, #9 and #10", (3 pages).The USPS followed their procedures and attempted delivery of the Certified letter on 3 occasions; April 20, April 25 and May 5, 2017. On each attempted delivery the USPS leaves a salmon colored card stating that a certified letter was attempted to be delivered and that it could be obtained at the postal substation on the following day. After the third attempted delivery fails, USPS returns the certified letter to the sender, marked "Unclaimed". This was done on May 11, 2017. This information is clearly marked on the face of the envelope identified as "Document #8.As the certified letter was never claimed and there had been no attempt to communicate with our office, the account was surrendered to the attorney for initiation of the collection process.I believe our office followed each prescribed step of the collection process to its fullest and find it regretful and offensive that the complainant is now make false and erroneous accusations againstStar Property Management which could be viewed as defamatory and libelous.Please let me know if the Revdex.com has any additional comments or concerns. I find it unfortunate to be forced to take the time to defend our actions in this situation.I do not believe that any adjustment of fines or fees are justified, and any concessions would need to be negotiated with the attorney as we no longer have control of the file.Cordially,Ed R[redacted], co-ownerStar Property Management

To Whom It Concerns: This letter is in response to the complaint filed by [redacted]., Kuna, ID ([redacted] Subdivision). Star Property Management is under contract with the Board of Directors of the [redacted] Subdivision in Kuna to handle the business affairs of the...

homeowners association. Star Property Management is not the [redacted] HOA however and works for and at the direction of the Board of Directors of the [redacted] Homeowners Association, Inc. Star Property Management has no decision making responsibility for the Association, all actions taken reflect the decisions ·of the Board. Mr. [redacted] is actually not a legal participate in this matter as he is not on title. The original account was in the name of [redacted] (Mrs. [redacted] former husband). The account for the property at [redacted] was in arrears with an unpaid balance from 2015 of $233.83 when the 2016 HOA statements were mailed on 12/27/15. The amount due on 1/1/16 was $683.83. A final notice was mailed on 2/6/16 warning that a lien would be filed if full payment was not received. On 3/1/16 a lien was filed for non-payment of $831.93 and a notice that the account would be sent to the Association's attorney for collection action if not paid by 3/31/16. Payment of$831.93 was received on 3/25/16 paid by a check from [redacted]. As our records did not indicate that the property had been sold, we checked with the Ada County Assessor's office as there was no party by the last name of [redacted] on the records. We found that ownership of the property had indeed been transferred and the tax records indicated the property was now in the name of [redacted]. The CC&R's of the [redacted] HOA require that a transfer fee be collected every time that there is a transfer of ownership. The situation was reviewed by the members of the [redacted] Board and the attorney for the HOA as the transfer was done by a Quitclaim deed, both parties agreed that the transfer fee was due and that Star Property was to bill Mrs. [redacted] for the transfer fee. Further it was discussed that in such situations it is the responsibility of the new owner to inform the Association of the transfer so that the records can be updated. Star Property Management contacted a title company to obtain a copy of the Quitclaim Deed that was filed in November 2015. We were informed that there were actually two Quitclaim Deeds executed within a few days of each other and recorded with Ada County on 11/16/15. Once again
the board and the attorney were consulted and both agreed the [redacted]should also be billed for the second transfer.
In a telephone conversation that followed the billing of the second transfer fee, [redacted] was informed that Star Property did not have the authority to negotiate nor remove the charges on the account. He was told that if he believed that his wife's account was being wrongfully charged that he needed to appeal the situation to the Board of Directors of the [redacted] HOA as they were the only party that could change the situation. [redacted] made a statement that he had meet the Board President and he did not appear to be someone who would negotiate the situation.
** & [redacted] are of the belief that because [redacted] (the present owner) is in fact the same individual who was on title and co-owner with her former husband as [redacted], that the ownership was unchanged. Unfortunately the Ada County Assessor's office, the attorney for the [redacted] HOA and the Board of Directors of the HOA see things differently.
I am surprised that after explaining the situation to [redacted], and informing him that Star Property Management could not alter the decision of the Board that he persists in his belief that Star Property is responsible for what he continues to believe is an improper and unjustified situation.

I am writing in response to your letter of September 22, 2016 from complaint received fromValerie [redacted] on June 15,2016. Specifically, Ms. [redacted]s compliant was that the recordsof the homeowner's association (HOA) of which she is the secretary were not turned over to theassociation, upon the...

resignation of Star Property Management as its property managementcompany.
March 29,2016 1 personally delivered the records of the HOA to [redacted], board president. Ihave attached a copy of the document which Ms. [redacted] signed acknowledging the receipt of therecords and what was included.
Our office subsequently received a certified letter dated April 26, 2016 from the association'sattorney demanding that Star Property Management (SPM) tum over all HOA records in themanner in which they were organized and maintained by SPM. As we already turned the recordsover and had the signed acknowledgment, our attorney was contacted. Star PropertyManagement's attorney responded on May 10, 2016 to the HOA's attorney after review of ourcontract/agreement, that SPM had fulfilled its duties and obligations therefore there was nothingfurther to be turned over, including the Quickbook files.
Ms. [redacted]'s statement that "To date, they have not responded to the demand or sent us anyadditional financials," is incorrect. I would hope the HOA's attorney would have shared theresponse he received with this client.
It is unfortunate that the association has now turned to the Revdex.com in an attemptto obtain records which have already been delivered and signed for.
I will consider this matter resolved. Thank you for your assistance.
 [redacted]Supporting documentation requested by Revdex.com staff[redacted]

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Address: 10701 Purslane Cv, Austin, Texas, United States, 78733-5753

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