Sign in

Star Snacks

Sharing is caring! Have something to share about Star Snacks? Use RevDex to write a review
Reviews Star Snacks

Star Snacks Reviews (2)

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I spoke to a representative of Star Snacks and my complaint has been met with satisfaction.  Thank You for your interest and efforts.  
I spoke to a representative of Star Snacks and my complaint has been met with satisfaction.  Thank You for your interest and efforts.I spoke to a representative of Star Snacks and my complaint has been met with satisfaction.  Thank You for your interest and efforts.

Response:We are in receipt of a letter from the Revdex.com on 04/13/2016 in reference to a claim we received on 04/01/2016 via our website from [redacted] whom resides at [redacted]. At this time the customer stated that while he was consuming the product he noticed a...

clump of hair int he canister. We called the customer at the telephone number provided ([redacted]) there was no answer a message was left. we then attempted again on 04/11/2016 @ 12:59 pm there was no answer another message was left. We sent an email response to the customer on 04/11/2016 as well requesting that he please contact us at his earliest convenience. The customer then called back on 04/11/2016 @1:43 pm, upon speaking to the customer we were able to retrieve the best by and lot information from the bottom of the canister. It has also been requested that we send the customer a refund for the product. This information allowed us to review the retained samples and quality records for the Star Snacks Mixed Nuts. We also sent a retrieval packet to the customer on 04/11/2016 this is so we can review the canister in questions. Our initial investigation showed no foreign matter found in any of the retained samples that were reviewed. All employees are required to wear proper Hair, beard, and clothing covers which includes gloves which are to be worn at all times while handling the products. If you have any additional questions or comments please feel free to contact us at the above mentioned contact information.

Check fields!

Write a review of Star Snacks

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Star Snacks Rating

Overall satisfaction rating

Add contact information for Star Snacks

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated