After having discussion with the client and agreeing to a partial refund the client chose to seek a full refund via [redacted] which was their method of payment [redacted] has refunded the client in full therefore we did not and will not provide a refund to the clientI hope this addresses this issueShould you have any questions please feel free to contact me via email or telephone Sincerely, [redacted]
After having discussion with the client and agreeing to a partial refund the client chose to seek a full refund via [redacted] which was their method of payment. [redacted] has refunded the client in full therefore we did not and will not provide a refund to the client. I hope this addresses this...
issue. Should you have any questions please feel free to contact me via email or telephone.
Complaint[redacted]
I am rejecting this response because: The business is making it seem as though I am looking for a double payment. Ironic, considering they held a double payment from me for nearly four months. The situation is resolved, but only because [redacted] stepped in. Not by anything the company did. I do not need any further money from the company. However, if [redacted]l had not stepped in, the situation would still be ongoing. The owner of the company promised me multiple times to send me a check, by the end also promising me, multiple times, a tracking number for the check. He never followed through. The second to last time I was promised this, I waited a week after I was supposed to receive the check before opening a claim with [redacted]l. At which point I was promised, again, the tracking number and check. He did not follow through, so I did not drop my claim with [redacted] which would have left me paying a $1400 bill for a service that came NOWHERE near deserving that amount. I do not need anything else from the company. I just want others to know what happened, and that he did nothing to remedy the situation. Thank goodness for [redacted]
Sincerely,
[redacted]
After having discussion with the client and agreeing to a partial refund the client chose to seek a full refund via [redacted] which was their method of payment [redacted] has refunded the client in full therefore we did not and will not provide a refund to the clientI hope this addresses this issueShould you have any questions please feel free to contact me via email or telephone Sincerely, [redacted]
After having discussion with the client and agreeing to a partial refund the client chose to seek a full refund via [redacted] which was their method of payment. [redacted] has refunded the client in full therefore we did not and will not provide a refund to the client. I hope this addresses this...
issue. Should you have any questions please feel free to contact me via email or telephone.
Sincerely,
[redacted]
Complaint[redacted]
I am rejecting this response because: The business is making it seem as though I am looking for a double payment. Ironic, considering they held a double payment from me for nearly four months. The situation is resolved, but only because [redacted] stepped in. Not by anything the company did. I do not need any further money from the company. However, if [redacted]l had not stepped in, the situation would still be ongoing. The owner of the company promised me multiple times to send me a check, by the end also promising me, multiple times, a tracking number for the check. He never followed through. The second to last time I was promised this, I waited a week after I was supposed to receive the check before opening a claim with [redacted]l. At which point I was promised, again, the tracking number and check. He did not follow through, so I did not drop my claim with [redacted] which would have left me paying a $1400 bill for a service that came NOWHERE near deserving that amount. I do not need anything else from the company. I just want others to know what happened, and that he did nothing to remedy the situation. Thank goodness for [redacted]
Sincerely,
[redacted]