How was my case?I did not receive any answer from buydig.com.There is nothing resolved."We are currently investigating the issue we will get back to you once we have an answer "This is buydig's last message.How do I do?Do I have to wait until when?Help me please
We wish we would not have to cancel the orderUnfortunately we needed to cancel this because we are unable to ship to the given addressSo sorry for this
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because:This company told me my item was coming in last Monday and would be shipped That was over a week ago This Monday they sent me this message:"I sincerely apologize for the inconvenience, we have been trying to receive these items from [redacted] for the last week and they have been giving us the run aroundWe have finally confirmed these will be coming in todayWe will be upgrading your order to second day air shipping so you can receive it in time for the holidaysAgain we apologize for all the headache"I asked for tracking, they sent me the same message again I told them they gave me the impression the item was shipped I said I don't believe them becausethey have a history about being misleading with their time frames This is their snarky response:NO, not an impression, I told you what is going on, If you NO LONGER want the camera I will send you a pre-paid label to return everything, otherwise, we willnotify you when it ships.Thank youIt's now Wednesday I don't have a tracking number or my item Obviously at this point it's too late to return the items as I do want the item and I have to give it as a gift If they wanted to give me the option of cancelling my item - they should not have partial shipped the printer and created all this extra work on my part I already cut out the UPCs for the rebate They also marked the order as shipped even though it was not I'm not the only customer extremely unhappy with their way of doing business If you look on [redacted] forums - many share the same sentiment and are extremely upset Someone needs to call these guys out Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because: TV was returned to buydig.com on October 2, [redacted] is not responsible for refund Buydig.com is Please honor your policy posted on website As a consumer, I shouldn't have to pay for defective items I did return the TV at my own expense Regards, [redacted]
Complaint: [redacted] I am rejecting this response because I did not receive my package in the amount of time that was promised, and then was told this product was out of stock, yet it was still featured on the site available for shipping next dayI requested my order be refunded in full because I do not believe this business is operating honestlyI received my refund, and will never order from the site againCAVEAT EMPTOR! Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
today I received the package of the second order.The package was put in front of my door.because nobody at home.so I don't know how to reject the package.I don't think they can solve the problem,so I will ask my friend to receive the package.I choose to buy the luggage.I don't need the refund.That's all.The complain is solved
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I was notified 12/12/that my money was being refunded to my Credit Card and it should take - business days to reach my account, 12/12/BuyDig was closed, so how could they issue my refund? It was a "form" type email generated on a day in which the company was closed, it finally reached my account on 12/20/@ 7:PM EST, it took as long as it did the first refund, DAYS!!! This company has no scruples, tries to keep monies as long as possible and are rude to you on the phone, especially the Billing DeptThey think they have the right to hold up monies for their own good!! [redacted]
Complaint: [redacted] I am rejecting this response because: I have not yet received a refund.When can I receive my money Regards, [redacted] ***
How was my case?I did not receive any answer from buydig.com.There is nothing resolved."We are currently investigating the issue we will get back to you once we have an answer "This is buydig's last message.How do I do?Do I have to wait until when?Help me please
We are currently investigating the issue we will get back to you once we have an answer
We wish we would not have to cancel the orderUnfortunately we needed to cancel this because we are unable to ship to the given addressSo sorry for this
I sent the proper information via the email address provided
We are refund the account in full
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because:This company told me my item was coming in last Monday and would be shipped That was over a week ago This Monday they sent me this message:"I sincerely apologize for the inconvenience, we have been trying to receive these items from [redacted] for the last week and they have been giving us the run aroundWe have finally confirmed these will be coming in todayWe will be upgrading your order to second day air shipping so you can receive it in time for the holidaysAgain we apologize for all the headache"I asked for tracking, they sent me the same message again I told them they gave me the impression the item was shipped I said I don't believe them becausethey have a history about being misleading with their time frames This is their snarky response:NO, not an impression, I told you what is going on, If you NO LONGER want the camera I will send you a pre-paid label to return everything, otherwise, we willnotify you when it ships.Thank youIt's now Wednesday I don't have a tracking number or my item Obviously at this point it's too late to return the items as I do want the item and I have to give it as a gift If they wanted to give me the option of cancelling my item - they should not have partial shipped the printer and created all this extra work on my part I already cut out the UPCs for the rebate They also marked the order as shipped even though it was not I'm not the only customer extremely unhappy with their way of doing business If you look on [redacted] forums - many share the same sentiment and are extremely upset Someone needs to call these guys out Regards, [redacted] ***
We did go ahead and reship the camerayou still haven't received it ?
The order was refunded to the credit card usedThe order was a fraudulent purchase and was cancelled and refunded to the credit card used
Complaint: [redacted] I am rejecting this response because: TV was returned to buydig.com on October 2, [redacted] is not responsible for refund Buydig.com is Please honor your policy posted on website As a consumer, I shouldn't have to pay for defective items I did return the TV at my own expense Regards, [redacted]
Complaint: [redacted] I am rejecting this response because I did not receive my package in the amount of time that was promised, and then was told this product was out of stock, yet it was still featured on the site available for shipping next dayI requested my order be refunded in full because I do not believe this business is operating honestlyI received my refund, and will never order from the site againCAVEAT EMPTOR! Regards, [redacted]
We will go ahead and refund $
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
We have sent a return label and all the information needed for the return
this has been refunded on 8-17-
today I received the package of the second order.The package was put in front of my door.because nobody at home.so I don't know how to reject the package.I don't think they can solve the problem,so I will ask my friend to receive the package.I choose to buy the luggage.I don't need the refund.That's all.The complain is solved
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I was notified 12/12/that my money was being refunded to my Credit Card and it should take - business days to reach my account, 12/12/BuyDig was closed, so how could they issue my refund? It was a "form" type email generated on a day in which the company was closed, it finally reached my account on 12/20/@ 7:PM EST, it took as long as it did the first refund, DAYS!!! This company has no scruples, tries to keep monies as long as possible and are rude to you on the phone, especially the Billing DeptThey think they have the right to hold up monies for their own good!! [redacted]