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Starpoint Resort Group

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Reviews Resort, Timeshare Companies Starpoint Resort Group

Starpoint Resort Group Reviews (3)

We showed up for a timeshare presentation, after the initial video and quick tour of the hotel rooms they took us back to a tableAnother agent came overHe was loud and kept taking his phone out and looking at it (and no he wasn't using his calculator)His penmanship was laughable, he didn't even take the time to write legibly so that we could understand what figures he was putting across to usWhen we decided it wasn't going to work with our budget we were told by the female agent that we "must have psychological problems and that something in our lives must be lacking if we needed to come to a timeshare presentation, that we needed to look within and figure out how to solve our issues." Even after being INSULTED we still had to endure more agents HOUNDING us to joinWe finally told them HOURS later to let us leave and not to hound us anymoreIt was a HORRIBLE experienceOh and the "free gift" yeah, after you pay over $out of pocket for "taxes and fees" SCAM SCAM SCAM!

Ever since I went to the presentation it has been a nightmareAfter being bullied into buying something even the salesman said that we couldn't affordHe had to lie about our income to qualify us for the loanThey failed to send me a bill for the maintenance fees and charged us double in late feesWhen I was nine months pregnant I lost both of my jobs and could not payI called them ahead of time and they refused to work with meNow that I have gotten back on my feet I want to pay the remaining balance in full which is already $7,and they want to change me an additional $3,in fees and refuse to settle for the balance that is owedConveniently the manager was not in the office when I asked to speak to oneStay away from this placeFind a travel agent to go through for vacations and pay cashAfter all the fees and interest it comes out to be the same amount if you were to book a vacation yourself

This company, which is now known as [redacted] Inc., is very dishonest from the sales people all the way to the membership services people on the phone My husband and I purchased a time-share from them at the [redacted] in Las Vegas back in August We relied on the information given to us by the two sales people we talked to, and trusted them to be honest and ethical in their dealings with us Not only did they misrepresent multiple aspects of what we were purchasing, they flat out lied many time We also did not get a copy of all the documents we signed at the purchase, or the terms sheet for the loan (which I think is against the law!!!) Our purchase was based on these lies, and have since requested the membership be canceled Haven't heard back from anyone at the company regarding our request Don't be fooled by them changing the name of the company, seems like they only did that to trick people who visit their sales presentation and look on Google to see what kind of reviews they get On a side note, the company doesn't seem to report to the IRS the interest they get paid from the loans they have out Because we just got our tax form from them and it says "0" for total interest paid, when we have paid over $2,in interest for

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