Starr Property Management

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

Hello: Any concerns you have with an collection on your credit report need to be addressed directly to our collection service to resolve Please contact [redacted] Thank you [redacted] ***

[redacted] *** ***To: Whom it may concern, Both Mrs [redacted] and Mrs [redacted] were residents of ours at the above mentioned address from 05/03/through 10/15/Their account was charges a late fee of for the following months: 6/2012,7/2012,8/2012,10/2012,10/2013,1/2014,9/2014,1/2015,2/&10/2015, for a total of $450.00.Along with the late fee they also incurred $for 30day notice to pay or quit on the following months: 7/2012, 8/2012, 10/2012, 10/2013, 1/2015, 2/&10/2015, for a total of $210.00, as per their lease agreement.The account was billed maintenance fees for 12/& 5/for $eachBoth tenants turned in a day written notice on 10/2/but moved out day after on 10/15/As per their lease agreement they would be responsible to days, equaling full rent for October 2015(465.00) and days of November (31.00).Their account stands at $ 1,216.00; they made a payment of on 10/05/bringing the balance down to $Please keep in mind that the tenant was not charged for and repairs, cleaning or carpet cleaning even though the unit was not left in rent ready condition.Residents will still be held responsible for$as the ledger is correct Thank you, [redacted]

Hello,We spoke to [redacted] on April 1, She agreed to resolve and close the complaintThank you!! [redacted] *** Agent for Starr Property MgmtInc

I am rejecting this response because: You have contacted people that do not fix any repairs I have came to this office every month I Pay rent and requested repairs to be madeLike I said before they never respond unless I take matters this farthis house is falling apart the walls are cracked the kitchen sink is made of particle board and cracked there's soft spots in the wallsnone of the doors shut right due to the house shiftingI can't open any Windowswhen I first moved in Starr property never even cleaned the unitI did

Hello,The repairs mentioned on the complaint have not been submitted to our officeWe will have someone contact them regarding the repairsThank you!

Hello:We regret that Mr [redacted] was not happy with the home that he agreed to rentOur Leasing Agent reported that Mr [redacted] thoroughly inspected the property the date of the showing and no promises were made with regard to the condition of the premises Attached are the contracts that he signed, agreeing to rent the homeBased on the fact that Mr [redacted] telephoned our office and spoke with [redacted] shortly after he paid the deposit wanting to rent another property instead of [redacted] , it appears that he had changed his mind regarding the home prior to receiving the keys to the premisesThere were no habitability issues with the home, it is our policy that all paperwork be signed at our main office locationAs a good faith attempt at a compromise, we did not charge him for the lease, only the original offer to rent Please let me know if you have any questions Thank you [redacted] ***Pres

We regret that Ms [redacted] disagrees with her outstanding balance, however our company has complied with all laws and regulationsWe are not able to revise Ms***'s accountPlease realize that, as a good faith attempt at a compromise, Ms [redacted] was not charged for any paint, repairs, cleaning or carpet cleaning, even though the apartment was not left in rent ready condition as required by her lease agreement