Mr [redacted] is correct that we did enter into an agreement with him to install a solar system He is also correct in the fact that we asked if we could delay the installation of the upgrade to his electrical service When we signed the contract the intention was to upgrade his service panel because they were adding to there home The typical cost for us to install a new service panel is If there are existing electrical issues that is unknown or on the utility side of the meter, we have a disclaimer that it is not included in the contract In this case, the client did have a amp meter socket that is existing and will need to be upgraded to bring his system into compliance to a amp service panel In addition, a new utility pole that attaches to the top of his meter pan will need to be removed and reinstalled I called and spoke to the homeowners about the issue and offered to complete the new work at cost because of the length of time they waited or refund the to them At the time, I also recommended that we could use existing breakers and still complete all of the work at the same price so we could make the client happy The additional breakers may cost 50-dollars and we both agreed at the time that it was acceptable.Since then the client called and asked for the and we have issued a check to him for his compensation If any further discussion is needed we are more than willing to have more conversationsRobert S [redacted] *** South Coast Solar
Mr [redacted] is correct that we did enter into an agreement with him to install a solar system He is also correct in the fact that we asked if we could delay the installation of the upgrade to his electrical service When we signed the contract the intention was to upgrade his service panel because they were adding to there home The typical cost for us to install a new service panel is If there are existing electrical issues that is unknown or on the utility side of the meter, we have a disclaimer that it is not included in the contract In this case, the client did have a amp meter socket that is existing and will need to be upgraded to bring his system into compliance to a amp service panel In addition, a new utility pole that attaches to the top of his meter pan will need to be removed and reinstalled I called and spoke to the homeowners about the issue and offered to complete the new work at cost because of the length of time they waited or refund the to them At the time, I also recommended that we could use existing breakers and still complete all of the work at the same price so we could make the client happy The additional breakers may cost 50-dollars and we both agreed at the time that it was acceptable.Since then the client called and asked for the and we have issued a check to him for his compensation If any further discussion is needed we are more than willing to have more conversationsRobert S [redacted] *** South Coast Solar